About Business
Conveniently located in Alexandria, VA, Jiffy Lube Multicare has established a strong presence in the Car Repair market. They have specialized expertise in Oil change service, Auto glass shop, Car inspection station, making them a top-choice Car Repair specialist in Alexandria. Backed by 400 satisfied customers, they currently hold a prestigious 4.1/5 star status on our platform. They take pride in serving the diverse needs of Alexandria, VA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Jiffy Lube Multicare is the go-to destination for quality and service in Alexandria, VA.
Google Reviews
Hailey Seabolt
★★★★★
a month ago
Great service, and the employees were so polite and helpful! They explained the reasoning behind their recommendations, were efficient and so kind. I needed an oil change my tires filled, plus my windshield wipers replaced. After leaving, I realized that my wipers still weren’t spraying ( they hadn’t been due to issues caused by another facility) and so called them back to make sure there wasn’t a misunderstanding about the service. As soon as I returned, they examined under my hood to make sure it wasn’t a motor issue and realized that a line had been disconnected. ( once again, NOT their fault) An employee quickly fixed it for me right as I sat in my car! I’ll definitely be coming back. ⭐️⭐️⭐️⭐️⭐️
John Glennie
★★★★
☆
Edited 5 months ago
I pulled into Jiffy Lube on Duke St. for an oil / filter change. All went well. Job was done quickly, with only one car ahead of me. Somewhat pricey compared with Walmart and certain other competitors, but I'm not complaining. Service was efficient, staff was polite and helpful. Duke St. in Alexandria is a major thoroughfare, making Jiffy Lube convenient to access.
Sandra Cardoso
★
☆☆☆☆
4 months ago
My windows and windshield were not cleaned, nor was the inside vacuumed. I even had to ask if they could put air in two tires which were low. Really makes me wonder if the fluids were topped off. Hopefully the oil change was completed! Completely disappointed by my recent visit. Prices went up since my last visit but the standard services were not completed.
Jillian Thomas
★★★★★
4 months ago
Darnell was the absolute best. First time going to Alexandria location instead of Arlington. Less of a line. Had a very enjoyable conversation instead of silently waiting in the waiting room. Knew for a fact my car was being properly handled. Highly recommend. Will be back!
Evelio Rodriguez
★★★★★
2 weeks ago
This location was great. I was in and out. Everyone was professional , greeted me and was welcoming. I definitely plan to continue my service here.
Catrell Harris
★
☆☆☆☆
3 months ago
I went to this location because it was near my job, not my normal location. I was shocked when I was asked to get out of the car and wait inside. The floor was slippery and the manager who saw me slip made no attempt to wipe up the floor, another customer actually asked me if I was ok. The manager told me that the prices at this location were higher and I still do not understand why, as the service provided was less than I receive at my normal location. He seemed more focused on trying to upsell me than listening to what I said I wanted. What was the point of having me leave the car if you were not going to vacuum and clean the windows (which are advertised as part of the signature service oil change)? The conversations held by the manager and technicians in the service bay were clearly audible and their use of racial slurs and expletives certainly have no business be heard by customers in the waiting room. I would not recommend this location.
Samantha Anderson
★★★★★
a month ago
I had a very good experience at the Jiffy Lube on Duke St, Alexandria, fast and courteous service, I definitely recommend using them and I will again. Thanks!
Ashlei Mason
★
☆☆☆☆
2 weeks ago
Did not vacuum interior or wash exterior windows but says completed on check list. Wonder what else they lie about.
ELIZABETH HART
★★★★★
5 months ago
Love these guys on Duke Street! They take great care of my car, always have and they don't oversell, they update you, you always know you're in good hands. I'll always go back!
Will Giery
★★★★★
5 months ago
Did a great job and took the time to explain to me (who knows nothing about car mechanics) in detail and in a way that I was able to get an understanding of what my problems were and what the Jiffy Lube mechanic was doing to fix them. I would highly recommend this group of Jiffy Lube mechanics and workers.
zach jones
★
☆☆☆☆
5 months ago
They dont listen to you and over talk you. They pick your oil rather than ask you. I had a bulb thats bad I have the part since not a single place in 4 states has had them and they wanted to charge me 130 dollars to put it in. The little blonde kid has a little chip on his shoulder. This just reminded me why I stopped coming to jiffy lube. They also put my old drain plug in when OEM requires it to be chnage each oil change and they also are a half quart short of what my truck requires.
Margaret Collard
★★★★★
3 months ago
Helpful technicians who went above and beyond to help with my oil change and other concerns with my vehicle. Professional and polite. I'm very grateful for their services.
Aaron Dawkins (dkamds)
★
☆☆☆☆
6 months ago
Terrible customer service. Had to wait 10-15 minutes before even being acknowledged by any employee. Bay was full of cars but the guys were standing around outside running their mouths. I will never be getting my vehicle serviced here, nothing but foolishness. going on in this establishment.
Laura Lawson
★★★★★
4 months ago
I have been receiving my oil change, maintenance for my vehicle at the Duke street location for over a year. They do a great job!
Tamika Barbour
★★★★★
6 months ago
I truly had a great experience at Jiffy Lube, Duke Street- Alexandria location. The employees were helpful and very knowledgeable. I was there for under 20 minutes.
Maureen
★
☆☆☆☆
9 months ago
I usually love the speed and efficiency of Jiffy; however, driving home after a recent service my washer fluid indicator light went on. When I got home I checked and the washer fluid was completely empty. Since this is one of the boxes they routinely check off with standard oil change service, I can only assume other checks were not completed, much less the actual oil change. I can’t tell you how disappointed I am as I’ve always relied on them for quality and integrity.
Andrew Fisher
★★★★★
4 months ago
Darnell was great to work with and transparent about the pricing for the service. He also did not push any unnecessary services or upgrades.
Randy Bozek
★★★★★
8 months ago
Called to get brake service on Volvo. The gentleman stated he love to do it. But did not have the equipment to put in to service mode. Which is a big thing on Volvo’s. I very impressed with honesty & knowledge & professionalism. I may not have gotten my brakes done. But you can’t be the service I got for free.
Rosemary DiPietro
★
☆☆☆☆
6 months ago
First oil change on new car. Jiffy Lube Technician forgot to attach under engine oil cover. Fell off vehicle going down the highway. Local manager isn’t providing contact info about franchise owner to discuss damage and how to file claim for vehicle damage. Have provided contact info with local manager but have yet to have any contact from company on steps to resolve issue. Stay away from this business
Miriam Roff
★★★
☆☆
Edited 7 months ago
In the past this place was fantastic. I’m not sure what’s happened in recent months but Ive had two very bad things happen. The first bad thing to happen was my front tire went completely flat after they rotated it. The second bad thing to happen was they forgot to put our oil cap back on and the oil splashed all over our car and filled up the front light. Unfortunately, with two bad screw ups like this I can no longer be a patron of this store, which is a complete shame.
