Google Reviews
Samir Safi
★★★★★
a month ago
It’s really as good as the ratings suggest. I came in as a new customer for an oil change and left feeling like I caught up with an old friend. That is the quality of customer service here. Tom has such an honest and admirable character. I came here because my Toyota dealership was the opposite experience (not even sure they do half the services I pay for). I’ll be bringing all my vehicles back here. I brought my 2026 Toyota Landcruiser in for a break-in early oil change. Great price. In at 7:30 am, out at 8:44, $84.99. First come first serve on a Saturday.
Angela Monahan
★★★★★
3 weeks ago
Not to be dramatic but l'a trust Tom and his team with my life lol Tom has helped me out so many times with my car (Honda fit) and is always so nice, knowledge, professional, and quick. He's always been very straightforward and honest about anything going on with my car and is very affordable! Car stuff makes no sense to me and I'm always worried about getting taken advantage of but I have never felt led astray by Tom. Highly highly recommend him for anything!!
Oli F.
★★★★★
4 months ago
Tom at K&B is a true gentleman and I hope he never retires because I would cry. I brought my car to him for a tune up and mentioned that it’s my first and I’m not much of a car expert, but I sure would like to know how to keep her running, and he explained everything in easy-to-understand detail. The pricing was very reasonable and Tom was very transparent about what needed done, even gave me a to-do list of things that will need service in the future, again with an easy-to-understand explanation as to why. As a last note, Tom’s just a super friendly guy and always answers the phone with a great attitude!
Dom Alvarado
★★★★★
2 months ago
My battery died and I needed an oil change as well. Called them up and they told me to come on by. They did a great job, and they were fast too! Also, they let you know the total up front which is appreciated. And of course, they were super kind folks! I will be taking my Subaru here from now on.
Andrew DiPiazza
★★★★★
3 months ago
These guys are genuine. I just moved to the area and spent hours looking for a good mechanic across Reddit and other online reviews. I brought my old 2002 car in and they diagnosed my car one day and ordered the part and fixed it the next day. I’m glad I found these guys and their calm demeanor and good prices made me feel at ease. I will be a customer as long as I am in the area. A++
Emily White
★★★★★
4 months ago
K&B is the best. As a woman, I've had PLENTY of auto shops try to sell me on things I don't need. Tom is honest, friendly, and efficient. He is the only mechanic that I trust. They are truly deserving of all of the positive reviews.
Brendan McCarthy
★★★★★
a year ago
Love K&B, Tom is great! Super knowledgeable, helpful, and friendly. Took my 20+ yr old Tundra w/ 150k miles in to replace timing and drive belts, plugs, ignition coils, radiator, fan clutch/mount, water pump, belt tensioners, oil change etc. I was prepared to do more work on it, but Tom inspected the other areas and said it wasn’t necessary at the time. I was surprised how quickly they were able to complete all of the work. The price of the work was very reasonable too. Truck has been running great since the work was done. I will definitely be going back to K&B!
Adrian De Jesus
★★★★★
3 months ago
Fast and great service! Had my battery replaced here and couldn’t be happier. Fair price, quick service, and super friendly staff. K&B Auto made everything easy — highly recommend! — Adrian
Jennifer Pham
★★★★★
6 months ago
K&B Auto is the go-to mechanic for my family! I had such a pleasant experience with Mr. Tom and his staff. He was very thorough, patient, and professional when explaining my car issues to me. I feel like I could really trust Mr. Tom's professional expertise and judgement which is important to me. Added bonuses: the service was timely efficient, and the price was very reasonable. Now I don't dread car issues because I know Mr. Tom will help me. Thank you, we will be back!
Obaidullah Noori
★★★★★
a year ago
Well, I can't trust anyone else than Mr. Tom for any advice on my Honda. Always transparent about diagnosis and always suggest what is necessary to fix than selling you out his shop even sometimes I ask him put this but he give his technical opinion if I really need it or not. I always do oil change here as I trust them with oil they will use. So far I did a lot of work on my car with them and never disappointed. He would always use original parts that would work for long time and his price very reasonable compared to dealerships or area. And always accommodate me without appointment or I leave my car and get it back same day. He is the gem in auto repair shops.
Ken A
★★★★★
5 months ago
If you have a Toyota, this is absolutely the best place in NOVA you can go. Tom has always treated me and my friends (who I sent there) with total respect. The prices are always reasonable and the advice is always spot on.
Jennifer Park
★★★★★
3 months ago
K&B is the best! They're fast and reasonably priced. Tom is so nice you almost look forward to having to take your car to the shop!
Rich Campana
★★★★★
a month ago
Brought my car in to get a 2nd opinion on some work. Tom got me squared away for a fraction on the price. Great and Honest shop-will be back.
Richard Conant
★★★★★
4 months ago
If you want to get everything or just what is needed and you want to save 50 percent. Go here for quality. Tom is amazing. Im passing out his cards to all my clients.
Prerna Patel
★★★★★
8 months ago
Tom and his team are fantastic and reliable. I had issue with my car and a Google search took me to them. Tom was very kind, honest and helpful. He gave me updates on the issue. I would highly recommend K&B Auto Services to everyone!!!!
PointCarpetMovies
★★★★★
8 months ago
Tom-nim and team are extremely honest and cordial people. I've never regretted waking up early to get the car serviced. They will tell you if there's anything you should know and are happy to talk about your cars' health.
Dawit Gashaw
★★★★★
a year ago
Outstanding service! I had my brakes done here twice, and each time, the experience was nothing short of amazing. The team is incredibly friendly, professional, and goes above and beyond to ensure customer satisfaction. The quality of their work is top-notch, and they make the entire process smooth and stress-free. It’s clear they genuinely care about their customers and take pride in their work. If you’re looking for a trustworthy place with great service and awesome people, look no further. Highly recommend!
Maddie Divita
★★★★★
10 months ago
My experience with K&B Auto was fantastic! Tom was super friendly, communicative, reasonable and honest, and finished the work faster than expected. Fair pricing, no surprises. Definitely my new go-to for car care!
Shayna
★★★★★
a year ago
Very reasonable in terms of prices, probably 30% cheaper than a shop just a mile away that I go to occasionally. I dropped my Subaru off for several services and it was done within a few hours despite being busy at the shop (I figured it would take all day). The owner (I presume owner?) is super friendly. They don't push you into anything extra that you don't want to do.
Charissa Slack
★★★★★
a year ago
I cannot recommend this place enough. Not only do they have great, honest, customer service, they do good reliable work and make trustworthy recommendations. We have been going here for 12 years (that's how old our car is) and will continue to go here. If you're able to work remotely, it also has a great alternative workspace set with good Wi-Fi, power strip, a desk and an office chair. I get my best work done while waiting for my car. Thank you, Tom & team for your recent recommendation to go back to the dealership to get their poor workmanship fixed (for a part that K&B couldn't work on). You uncovered a major problem and the dealership is now re-fixing the issue. Definitely recommend this place!
