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About Business
Kellenberger Automotive & Diesel Repair brings expert Car Repair solutions to the local community in Mesa, AZ, Mesa. From Auto repair shop, Diesel engine repair service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Mesa, AZ appreciate their attention to detail, leading to a consistent 5.0/5 rating from 9 reviewers. By focusing on the specific requirements of the Mesa, AZ area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Mesa, AZ and beyond.
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Google Reviews
Steve
★☆☆☆☆ I was hoping to never have to write this review and tell this story. I rarely hand out 1 star reviews. A mistake was made that cost me an entire car (up in flames) and anyone can make a mistake. No one was hurt other than our family losing a vehicle. The one star review is not from the mistake, but rather how it was handled after the fact. Jake's business was new, so when he ran the high pressure power steering line on the wrong side of a heat shield and caused a fire, I did not want to put this story out there. Like I said, mistakes happen. It is how those mistakes are dealt with that is the reason you are reading this. I've given Jake a few chances to communicate about this over the last 4 yep FOUR years. May 2021 to be more specific. In spite of the total loss of the car, I did not ask for money. I simply asked that the struggling new business owner with a family try to make up for it. For example - when someone I knew was struggling making a repair, I asked for Jake to go coach (maybe an hour? ) or help with the repair. The idea that Jake had originally agreed to was a couple thousand dollars worth of mechanic credit. Which I would reserve for things where an educated mechanic could help. I didn't ask for credits to be used on my replacement vehicle, or maybe an oil change or 20. I asked him for time and assistance, something that was valuable but didn't require him to give me money. I didn't even get the original repair cost back. The reason for the one star is for 3.5 years he has been too busy to take or return calls to live up to any responsibility for DESTROYING AN ENTIRE car from a simple mistake. To the owner - I gave you 4 years, you gave me a financial loss. You earned every letter of this review. Update - after posting this, still haven't heard anything.
Michael Hanson
★★★★★ Jake did a great job finding quality parts at reasonable price and his hourly rates are same or better as 90% of the big shops. Got the service done quickly. Everyone else I called said it would have been 2-3 weeks minumum, Jake had it done within a week.
Bill Adams
★★★★★ I brought my Ford diesel pickup to Jake for a few issues that he expertly diagnosed and repaired quickly. He explained the work needed, made detailed notes on the invoice and charged a VERY fair price. I highly recommend Jake!! April 5, 2022. Once again, we needed some work done so naturally I called Jake again because he was so fantastic the first time. Not only did he go out of his way to accommodate our travel plans, he was right on time and did another amazing job at a very fair price. Plus he’s a down to earth terrific young man who really, REALLY, knows his craft!! Honesty and integrity are words I can confidently use to describe him. If you need any type of auto repair, I highly recommend Jake. You will not be disappointed!!
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