Ken's Auto NW

M.F. Rancour

★★★★★

4 years ago

Great service. I had my Focus towed there and got an estimate really fast. I was able to approve service over the phone easily. Added service with no problems. Fast and speedy good work.

Leslie Goodwin

★★★★★

Edited 11 years ago

I've used Ken's Automotive for 4+ years, and they always do a great job. They help me keep my 2001 Civic in good repair on a tight budget, and explain which repairs are necessary, and which ones can wait. I trust them. They go the extra mile for their customers.

Andrew Macy

★★★★★

Edited 4 years ago

I rarely give 5 stars in a review, but I will here. Though the work I have had done here is basic their customer service has been consistently excellent. Always return phone calls, able to schedule effectively and the prices have been very competitive. Thank you.

Stephanie Mace

★★★★★

4 years ago

Our family has used Ken's for 4 generations. Our daughters car broke down during the snowstorm and Ken's got us in the next day. Car was fixed in a few hours and for a great price. Very friendly owner and staff. Great place to contribute to a local business!

Jim the Beekeeper

★★★★★

a year ago

Excellent trustworthy advice and service. Brought one vehicle here once, now all of ours are serviced by Ken's every time.

Mark Messinger

★★☆☆☆

Edited a month ago

For decades, Ken's provided very good service for a very good price. A reliable shop in my neighborhood is a real value to me and other residents in the Griffin area. Ken's great reputation was due to one guy: Greg D. Greg has great expertise and kept Ken's humming. Greg made sure my Ford F-150, Chevy, and Toyota ran reliably. It was Greg that'd check over the cars I was thinking about buying. Greg's a straight-shooter. But Greg is no longer at Ken's. The owner is making changes and I'm no longer certain Ken's Automotive is the place I'll be taking my cars. Why the 1-star review? Because Greg was the reason I kept bringing my cars to Ken's. I don't like the way the owner handled things with Greg, and I believe the reason Greg is no longer at Ken's doesn't speak well to how this business is going to be run, going forward. Look at the other reviews here. How many of them explicitly mention "Greg"? Well, Greg is no longer at Ken's. My advice is to "be cautious," and maybe reconsider Ken's, as I have.

Amy Sok

★★★★★

3 years ago

This automotive shop is 1 of the best! I've know Greg for about 26yrs. and he's been here the whole time. He really knows his stuff, there isn't much he can't do. If you're looking for a quality, honest, fair shop, this is the place to go! I live 2 1/2hrs. Away and wouldn't think of going anywhere but Ken's.

Chris Rockwell

★★★★★

3 years ago

Hi, We were on a trip, towing a trailer, from out of town, and a driveshaft problem occurred. We were discussing what the best case would be to get this diagnosed and repaired. Wouldn't it be great if we could pull into a place where there is room to disconnect the trailer, they get the problem diagnosed quickly and get us back on the road the same day. We weren't asking much and this was a Monday morning also. Fat chance! Well, this is exactly what happened. Greg was very helpful and put our minds at ease. What happened is exactly what's outlined above. Greg was efficient, honest and knowledgable. If you are local or passing through with a problem we highly recommend Greg and Ken's Auto. Thank you!

Tyler Williams

★★★★★

a year ago

Greg is the G.O.A.T.! Our truck was overheating on a road trip and he checked it out, ordered the part and put in the thermostat even though he had to stay over his time to fix it. He made our whole weekend! Highly recommend!

Dave Anderson

★★★★★

3 years ago

Great experience. Greg spent extra time troubleshooting what the problem was and got it fixed. Sent family members there and all have had good experience. My son was quoted over $1000 for new brakes by a name brand shop. Ken's did the work for almost half what we were quoted. Goo mechanic at fair prices.

Victor Lavergne

★★★★★

4 years ago

These guys are great, they helped me out of a dire situation when I would have been really stuck. I cannot thank them enough!

Tl Laars

★★★★★

3 years ago

I'm giving five stars based off of my experience so far. #1, character is big in my book and these guys have outstanding character. #2, pricing seems to be affordable for all who need automotive work. #3, security of property, if a person is looking to steal a car that is on the lot, this place is pretty well fenced off, your stuff is safe. #4, it's looks like a mechanic shop, it's clean and well kept but it's still a mechanic shop and grease does travel, lol. I feel comfortable with this shop, I am new to this area, I do not know anyone from this shop personally so this review is based on my experience alone. I recommend this shop.

NYC SUBWAY RATS

★★★★★

2 years ago

I had GREAT service here. They were very friendly and professional. My car broke down in the middle of the freeway, and im so glad i called Ken's Auto. They fixed my car right away, even being that they were very busy with other car's. I would definitely recommend this place. You will not be disappointed.

Kris King

★★★★★

Edited 2 years ago

I am a big fan of Craig and his team. He treats our family fairly with pricing, they are efficient, and they make you feel like community there. We have some older and newer vehicles and they have been able to address the needs we have had so far (Hondas and a Lexus). Synthetic Oil changes are well priced here as well. They are the first place we call.

Justin Heaston

★★★★☆

2 years ago

Repaired my vehicle same day and did it in record time. Great place to go if you need something small fixed and just don't have space or tools to do it. Needed a started replaced and was done in 3 hours. Labor is decently priced vs competitors. The only complaint is the bill is not very detailed. Just said "labor" then gave cost and then said "parts" and then the cost. I like to know what I was charged for the price vs cost and how long labor was. I understand that a shop needs to make money but I also want to know when I'm being charged 3x part cost or 1.5x. Overall, car was fixed for a fairly decent price and very fast. So I would recommend.

Gwen M

★★★★★

2 weeks ago

Fernando is the MAN!! He's always kind and does good, quality work.

Bijan Sheikhizadeh

★★★★★

5 months ago

My family I have been going to Ken’s for over 20 years for all our auto needs. Greg is simply the best. Honest, efficient and fair prices. Thank you!