About Business
Ken's Auto NW is a leading Car Repair specialist serving the Olympia, WA, Olympia area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.7/5 rating from 71 verified reviews, their reputation precedes them. As a locally-owned business in Olympia, WA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Olympia, WA.
Google Reviews
Bijan Sheikhizadeh
★★★★★
5 months ago
My family I have been going to Ken’s for over 20 years for all our auto needs. Greg is simply the best. Honest, efficient and fair prices. Thank you!
Gwen M
★★★★★
2 weeks ago
Fernando is the MAN!! He's always kind and does good, quality work.
Justin Heaston
★★★★
☆
2 years ago
Repaired my vehicle same day and did it in record time. Great place to go if you need something small fixed and just don't have space or tools to do it. Needed a started replaced and was done in 3 hours. Labor is decently priced vs competitors. The only complaint is the bill is not very detailed. Just said "labor" then gave cost and then said "parts" and then the cost. I like to know what I was charged for the price vs cost and how long labor was. I understand that a shop needs to make money but I also want to know when I'm being charged 3x part cost or 1.5x. Overall, car was fixed for a fairly decent price and very fast. So I would recommend.
Kris King
★★★★★
Edited 2 years ago
I am a big fan of Craig and his team. He treats our family fairly with pricing, they are efficient, and they make you feel like community there. We have some older and newer vehicles and they have been able to address the needs we have had so far (Hondas and a Lexus). Synthetic Oil changes are well priced here as well. They are the first place we call.
NYC SUBWAY RATS
★★★★★
2 years ago
I had GREAT service here. They were very friendly and professional. My car broke down in the middle of the freeway, and im so glad i called Ken's Auto. They fixed my car right away, even being that they were very busy with other car's. I would definitely recommend this place. You will not be disappointed.
Tl Laars
★★★★★
3 years ago
I'm giving five stars based off of my experience so far. #1, character is big in my book and these guys have outstanding character. #2, pricing seems to be affordable for all who need automotive work. #3, security of property, if a person is looking to steal a car that is on the lot, this place is pretty well fenced off, your stuff is safe. #4, it's looks like a mechanic shop, it's clean and well kept but it's still a mechanic shop and grease does travel, lol. I feel comfortable with this shop, I am new to this area, I do not know anyone from this shop personally so this review is based on my experience alone. I recommend this shop.
Victor Lavergne
★★★★★
4 years ago
These guys are great, they helped me out of a dire situation when I would have been really stuck. I cannot thank them enough!
Dave Anderson
★★★★★
3 years ago
Great experience. Greg spent extra time troubleshooting what the problem was and got it fixed. Sent family members there and all have had good experience. My son was quoted over $1000 for new brakes by a name brand shop. Ken's did the work for almost half what we were quoted. Goo mechanic at fair prices.
Tyler Williams
★★★★★
a year ago
Greg is the G.O.A.T.! Our truck was overheating on a road trip and he checked it out, ordered the part and put in the thermostat even though he had to stay over his time to fix it. He made our whole weekend! Highly recommend!
Chris Rockwell
★★★★★
3 years ago
Hi, We were on a trip, towing a trailer, from out of town, and a driveshaft problem occurred. We were discussing what the best case would be to get this diagnosed and repaired. Wouldn't it be great if we could pull into a place where there is room to disconnect the trailer, they get the problem diagnosed quickly and get us back on the road the same day. We weren't asking much and this was a Monday morning also. Fat chance! Well, this is exactly what happened. Greg was very helpful and put our minds at ease. What happened is exactly what's outlined above. Greg was efficient, honest and knowledgable. If you are local or passing through with a problem we highly recommend Greg and Ken's Auto. Thank you!
Amy Sok
★★★★★
3 years ago
This automotive shop is 1 of the best! I've know Greg for about 26yrs. and he's been here the whole time. He really knows his stuff, there isn't much he can't do. If you're looking for a quality, honest, fair shop, this is the place to go! I live 2 1/2hrs. Away and wouldn't think of going anywhere but Ken's.
Mark Messinger
★★
☆☆☆
Edited a month ago
For decades, Ken's provided very good service for a very good price. A reliable shop in my neighborhood is a real value to me and other residents in the Griffin area. Ken's great reputation was due to one guy: Greg D. Greg has great expertise and kept Ken's humming. Greg made sure my Ford F-150, Chevy, and Toyota ran reliably. It was Greg that'd check over the cars I was thinking about buying. Greg's a straight-shooter. But Greg is no longer at Ken's. The owner is making changes and I'm no longer certain Ken's Automotive is the place I'll be taking my cars. Why the 1-star review? Because Greg was the reason I kept bringing my cars to Ken's. I don't like the way the owner handled things with Greg, and I believe the reason Greg is no longer at Ken's doesn't speak well to how this business is going to be run, going forward. Look at the other reviews here. How many of them explicitly mention "Greg"? Well, Greg is no longer at Ken's. My advice is to "be cautious," and maybe reconsider Ken's, as I have.
Jim the Beekeeper
★★★★★
a year ago
Excellent trustworthy advice and service. Brought one vehicle here once, now all of ours are serviced by Ken's every time.
Stephanie Mace
★★★★★
4 years ago
Our family has used Ken's for 4 generations. Our daughters car broke down during the snowstorm and Ken's got us in the next day. Car was fixed in a few hours and for a great price. Very friendly owner and staff. Great place to contribute to a local business!
Andrew Macy
★★★★★
Edited 4 years ago
I rarely give 5 stars in a review, but I will here. Though the work I have had done here is basic their customer service has been consistently excellent. Always return phone calls, able to schedule effectively and the prices have been very competitive. Thank you.
Leslie Goodwin
★★★★★
Edited 11 years ago
I've used Ken's Automotive for 4+ years, and they always do a great job. They help me keep my 2001 Civic in good repair on a tight budget, and explain which repairs are necessary, and which ones can wait. I trust them. They go the extra mile for their customers.
M.F. Rancour
★★★★★
4 years ago
Great service. I had my Focus towed there and got an estimate really fast. I was able to approve service over the phone easily. Added service with no problems. Fast and speedy good work.
Philip Hamack
★★★
☆☆
8 years ago
I really want to give these guys a higher rating. Their customer service was great, the kept me in the loop every step of the way. The problem was they couldn't figure out what was wrong with my truck after about 12 hours rechecking all the work I did myself. They did find that I put the fuel filter on backwards ( had no effect on the problem). Other than that they failed to figure out the problem. I had a buddy come over and 2 hours later with nothing but a multimerer figures it out. They will be honest, and upfront with you.
Shawn Brannon
★★★★★
2 years ago
Really great service: nice guys to deal with (female speaking here), decent prices, and they have gone above and beyond for me more than once. Husband and I are loyal customers for good!
David Montgomery
★★★★★
5 years ago
I have been taking my work vehicles to Kens Automotive for over 10years. Very friendly, honest and thy do a great job. Greg is outstanding to work with. I would highly recommend them . Montgomery painting LLC
