About Business
Ken's Car Care Center Inc is a leading Car Repair specialist serving the Saugus, MA, Lynn area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.6/5 rating from 40 verified reviews, their reputation precedes them. As a locally-owned business in Saugus, MA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Saugus, MA.
Google Reviews
Edward Apricopoai
★★★★★
a month ago
Finding a diesel mechanic is probably the most difficult thing to do in the automotive world. Finding one that is responsive, will take on a difficult project, and stands by their work without blaming it on the truck is next to impossible. I brought my 1995 gmc k3500 lifted navy truck to them and they took very good care of it. High pressure fuel pump, ac system replacements, 2 intake manifold gaskets, steering components, alignment, and more done to this vehicle. When I say I needed to be pushed in to this shop I’m not kidding. I needed to be pushed in by another truck from breaking down on the highway. When this truck came out of their garage bays it sounded better, drove better, and handled better. I can’t say enough good things about this shop. I only hope they keep taking me as a customer as I know diesel trucks, especially this one is a “pain in the rear” to work on. Thank you guys
Son Doan
★★★★★
a month ago
My car started feeling heavy in drive mode for a long while before getting a flashing D and VTM-4 error. I brought the car to my usual mechanic and they recommended replacing transmission oil then changing it when that didn't work. I brought to Ken's Car care. They throughoughly inspected my car and found that the issues were wires. They replaced the harness and grounds. It still feels more heavy than it used to but a lot less than before. The error is gone and pedals feel more responsive. They probably saved me a couple of grands.
TravelThrifters
★★★★★
a month ago
Been coming here to See Gerson I’ve followed him through the years and he always does a great job with my cars and my families at the best reasonable prices and gets the job done professionally and quickly
Anthony
★★★★★
6 months ago
Excellent shop! Ken’s Car Care has been a car repair institution in Saugus for years. Recently it has changed owners, but the service and quality is still outstanding. Gerson the new owner is dedicated to continuing the same quality service as before. I highly recommend everyone that needs quality car service to make this your first stop.
sean mann
★★★★★
9 months ago
The most honest and knowledgeable mechanics I have ever dealt with. Ken and his crew are always looking how to save you money and never try to up-sell you like those big chains. I had work done at one of the big chains and there was a knocking a few months later. Ken found the bolts had never been torqued down. I have been going to Ken ever since for years now.
Bo Carvalho
★★★★★
2 months ago
i got my first very own car here and everything when seemlessly i was able to get a very fair price on a great car
Jenny Chin
★★★★★
8 months ago
I worked personally with Gerson and he’s the best sales man ! Super knowledgeable which is helpful when getting you into the vehicle you want .. I’ve followed him for 10 years from 2 other dealerships and he’s been top notch .. he gets the best deals and makes sure I leave satisfied . I trusted him to get my dad who’s in his 70’s a good running car and he delivered within the budget I needed . He’s always helpful responding quickly and with accuracy. I won’t go to another sales person ever again . He’s honest and that’s what the car business needs .
Emerson Panameno
★★★★★
Edited 3 months ago
Friendly staff great service honest and great work.
Juanda Orozco
★★★★★
a month ago
The best service to ensure you're satisfied with your car purchase!!!
Aquaflow Plumbing
★★★★★
a year ago
I would highly recommend this business for your vehicle repair. I was impressed with the owner's technical knowledge, phone etiquette and business acumen. They did a fantastic job on my box truck's brakes and are priced well.
Andrew Connor
★★★★★
a year ago
Ken Jr. and his team of mechanics are fantastic. They have great communication, work extremely quickly, and do great work. They treat their customers with care and are extremely personable. They put a lot of effort and passion into what they do. I am not someone to write many reviews but I wanted to make sure I let people know if you are thinking about finding a good auto/mechanic shop, this is the place to go!
Ant-Man
★★★★★
7 months ago
Sarah and Her team are wonderful people. Took both my cars there and they did amazing work. Will definitely be back in the future
Lisa Fiore
★★★★★
2 years ago
Someone recommended Ken's to me 4 years ago. This is the only place I trust. You will have everything thoroughly explained to you. Ken wants you to understand what is wrong and what are paying for. Also, he won't try to talk you into anything. He will tell you if you have time for the repair, or if it is something that needs to be fixed for safety right away. You won't get any unpleasant surprises with your bill. I just had a repair yesterday and feel like I drove away with a new car. Ken and staff are always great to deal with.
Rob Schoch
★
☆☆☆☆
Edited 3 months ago
Bought used car. Bad lower control arms and bushings, bad caliper and missing lug nuts on wheels.
Joshua Laury
★★★★★
a year ago
Hands down, a wonderful garage. Very helping people. I was working in the area when my truck started messing up, they got me right in, and saved me a ton of money on a rental. I dropped my truck off in the morning, expecting the worse, but hoping for the best. It turned out to be great news, i stopped in that afternoon before work, and my truck was already done, and even though he wasn't going to do the billing until the morning, he filled it out right there. thanks a million guys, if I ever have any issues in this region again, I'll drive up to an hr to come here. I've told all the guys at work, if they need help, you're the shop to go to! again thanks. The guy from Maine
Stephen Lanzillo
★★★★★
Edited 3 years ago
Ken Jr is very professional and always willing to help a customer out. The employees working for Ken's always take great care of my vehicle and treat it like it was there own. Big or small work they will always treat you as important. Highly recommend their work!
Brendon
★★★★★
4 years ago
Ken has taken care of my vehicles ever since I moved to Saugus. I told him I wanted to do some work myself and he was honest with me and explained what would be worth it for me to do and what would require special tools etc, even though he got less money by me doing it myself. I took my girlfriend's car to the stealership and they quoted me $2000, wanted to replace everything. Took it to Kens and was out of there for $600 and the car sounds great now.
Jeanine Stark
★★★★★
a year ago
Ken x 2 and this team are automotive surgeons! So professional, knowledgeable, and informative. They truly care about what they do, and are masterful at repairs and teaching their customers
Richard Razumny (RichRazz)
★★★★★
5 years ago
Ken's care care is an auto repair shop, that takes on all reparable conditions of your auto with success. Where other places put band-aid on your vehical, they work very hard to fix it like it was brand new. I trust them and wouldn't go back to other places I had gone to prior, five stars SR, JR Ken's Care care and to your team, Danny, Bob. Thank you.
dt1rock
★★★★★
9 years ago
Had an anti freeze leak in my 04 Grand Marquis, Ken diagnosed, gave me a solid estimate, then delivered right on time. He showed me the old part (intake manifold) explained it was a common problem with my model car. Everyone I dealt with there were great.
