Ken Towery's Tire & Auto Care

Hailey Shields

★★★★★

Edited 4 months ago

Update 11/6/2025 because it won't let me add a new review. Vince was a big help this time. They are always kind and patient with any questions I have. They seem to genuinely care about their customers and the prices are reasonable. Thanks again! Ken towery's Preston location you guys rock! Tim was awesome. They are very quick with their service. Fair pricing and Tim was patient with my questions and concerns and he helped me weigh my different options. Thanks so much!

Robyn Lee

★★★★★

a year ago

You all deserve 5 stars to begin with as I was treated exceptionally well Today. The wonderful professionals handled me with excellent professional care. Very relaxed atmosphere and I hold that dear. I am nervous all the time in public yet I felt chill here. They are good people working in this location. I knew right away. Thank you to the people, everyone for making that a way for customers. Excellent value and I will return again because I definitely need more tires etc and I would trust being here in heartbeat ❤️ Keep up the good work, Robyn B

K Hornback

★★★☆☆

4 months ago

Everyone very friendly however at the Dixie location I waited for 2 hours after they told me they had the tire size I needed only to be told they didn’t have it then was sent to Preston location

blackiceecko1

★★★★★

a month ago

Front desk treated me professionally and got me pushed to the top of his for my flat tire.

April Crisel

★★★★★

2 months ago

I’m not from this area and we needed help. Every other place around was closed and they were extremely helpful, super professional and absolutely amazing. 100% recommend!

Leah

★★★★★

a month ago

I needed my tire repaired. The guys were very helpful and accommodated my schedule . I will definitely recommend them to my friends and family ! Thanks guys!😊

Work In Progress

★★★★★

6 months ago

I had a great experience at Ken's on Preston. I needed engine work and my warranty company sent me and it worked out! Vincent communicated clearly from the beginning. They stuck to the timeline I was given and I'll put some extra RESPECT on their name, because I told them on a Friday that my birthday was the following Friday and Ken's Towery had my car finished by my Birthday! I'm back riding 😎

Tonya Fletcher Matthews

★★★★★

3 weeks ago

I stopped in Ken Towery, had a cable hanging underneath and they were able to fix it with in 20 minutes, great bunch of guys to work with, highly recommended

Rick Piura

★★★★★

a month ago

First time taking my car here ,Customer service was top notch the Manager and his team they took care of me they're the best I do recommend this place if you want to service your vehicle i replaced tires and did alignment and my car is now ready to go 10/10 👍🏼👍🏼👍🏼

Marsha White

★★★★★

Edited a month ago

I have been going to this Ken Tower’s location now for several years. I’ve always received excellent service from the staff there. Three years ago I brought my 2015 Buick encore there because of the way the engine seem to be shaking; they diagnosed a blown seal and advised me I would need to either replace the engine or the car.They had already done about $800 worth of work trying to fix the problem. I told them thank you and attempted to settle up my bill, but the manager said “I’m not gonna charge you $800 for telling you that you need to buy a new car.” I’ve stuck with him ever since.

Lisa Wells

★★★★★

a month ago

I normally have my fleet vehicle service to Ken Towreys at a different location close to my house. I was coming home from work the other day and my key battery was low and I noticed my low tire light was on. I pulled into a Ken Towreys in a different location that I normally used to my issues and they promptly fixed everything for me.

donna jones

★★★★★

2 months ago

I had a great experience at Ken Towery on Fern Valley Road. The staff was friendly and professional and explained what tire was best for my car. The service was excellent. I appreciate the honesty and will recommend to anyone. Thanks

Debbie Foster

★★★★★

3 months ago

This will be my go to for automotive anything! Open at 7:30 am, right almost across the street from where i work. I dropped my car off with a flat tire, mark called me at work within 2 hours, explained what was up and they replaced the tire. Didn't try to sell me a lot of things I dont need like some places do and that means alot to me. They absolutely won my business

Greg Rainbolt

★★★★★

4 months ago

I had a bubble on the side of my tire as well as a slash mark. Towery’s took me in right away and I bought 1 tire get 1 free. It was no time till tires installed and I was ready to go. I have dealt with this location at Preston and Fern Valley for many years and many sets of tires. Always great service.

Yvonne Washington

★☆☆☆☆

5 months ago

I had a very bad experience at Ken Towery's on Preston. I've brought my car in before and have never been treated this badly. I took my car in due to a repeat problem I had in April; oil in the coolant. I was told on Friday they couldn't look at it till Monday so I returned then. I was told they were short handed and would look Tuesday. I called myself giving them time, so waited until Thursday morning called leaving a message. No response, left another message that afternoon, then two more on Friday and other Saturday morning. I called again on Monday, asked why I haven't received a call back and if I needed to contact an lawyer. Vince immediately said, you have said the word, you come get your car off my lot now. It's been cleaned out, come get it! He also said, they were short handed and my inconvenience was not their emergency. I would have appreciated a call even saying that they still hadn't been able to look at my car. Mind you, they had my car in April almost 2 weeks with the same exact problem. Vince was very rude, yelling on the phone, then hung up. He did yell, it would be costly to fix the problem. I would just have to take my car somewhere else every few months to have the oil cleaned out. I'm afraid to drive, because I don't know for certain if the issue was fixed.

Kirsten Schmidt

★★★★★

2 months ago

I blew a tire out on my way to work and Ken Towery was able to get me new tires, a battery and an alignment by the time I got out of work at 2:20 PM! I am very pleased with the experience there. Chad was extremely helpful and polite.

Katie Phillips

★☆☆☆☆

5 months ago

Called to get scheduled for a brake inspection, they were able to give me an appointment same day. Great, right? Except 30 minutes before my appointment time, as I'm pulling into the parking lot, I get a call saying they don't have a brakes specialist that works on weekends. (How was I booked in the first place, then?) They did offer to reschedule me, but could only see me on weekdays during normal business hours. Not exactly helpful, unfortunately.