Kent RV

Michele Turner

★★★★★

a year ago

Had a great time there looking at RVS very very welcoming and helpful! If I work out buying an RV for the summer..I am 100% gonna return here and buy thru Kent RV. Thankyou for making our visit so nice and being so friendly and informative! So we will see ya again..when we are ready to buy! Id give ya more than 5stars if Google would let me!

James Vailencour

★★★★★

a year ago

I’ve needed a few things for my RV and I don’t know anything about them. Every part I needed they had on hand. Everyone I encountered was very smart and very knowledgeable and professional. It’s nice to be more than just a number

Robert Zahrowski

★☆☆☆☆

Edited 3 years ago

We bought a Class A 2001Winnebago in November 2021 that is just perfect on the interior. Looked great. Sweet family operation. We asked about the engine and brakes; their response " It was OK to us". As I drove home to Portland, I became concerned about the brakes and misfiring on any upgrade hill on I-5. Once home in Portland, I stopped at a repair shop to replace the burned out headlight They heard the manifold leak in 1 min. Finally, I have it into a motor repair service, after 2 months in storage waiting for a mechanic. As of now, it looks like I am out about 4K to get the RV in shape to hit the road. Now drives great, took it to an RV park and all worked but no hot water. No. did not check that! Absolutely lied as I was told it was a one owner, Car Fax stated I was the third owner according to car fax. Buyers beware. They are not transparent for any damages or problems. Therefore, I would caution you to check out any Class A thoroughly before buying from Kent RV as they make you sign an “as is” statement. This “good deal” cost me an extra $ 3k+ for the engine! Now another $600 for the water heater and kitchen faucet. Would I recommend them, NO (*^%) way ! This week we had another issue the bathroom fan disintegrated on the second use, and we will have to get the water pump replaced. another $500 as well as the Chassis battery died. $240. And we have only driven it from Kent to Home then to Lincoln City for 2 months as a beach house. It was a terrible purchase! Upon closer inspection the previous owner just did not take off the mirror but tore up the entire side of the coach with obvious touchups so we did not see them. I will keep updating as we find other issues.

Shaun Hankins

★★★★★

a year ago

Kent RV is an easy to work with, Family owned and operated business! Support local! From sales to service, 10-10 would buy from them again!

Pam Price

★★★★★

2 years ago

After talking to both individuals and RV companies to find somebody who could replace my refrigerator in my 2007 Winnebago View, I called Kent RV. They answered the phone and we talked on Thursday, explaining the trouble codes and the problems (I had done the preliminary work and knew it needed to be replaced). After doing some research the owner called me back with a price and the expected timeline. (Pay for the fridge, the estimated 2 hours of labor would be paid after the work, he'd order it, when it arrived they would install it, he expected it could be installed the following Thursday.) Friday (the next day) I delivered a check for the fridge and Kent RV ordered it. Wednesday I got a call to make the appointment for the install, which they were able to do the following morning. Thursday morning they installed. They monitored the unit during the day to see that it cooled properly on propane. Normally they'd keep it overnight so they could also test it on AC. However, I needed it to sleep in since I'm visiting the area. When I came to pick it up Dan showed me how to switch between of/on, auto/gas/AC, and the temperature. I drove it to my RV site and plugged it in on auto (AC). It is working great. I was so excited I went and bought groceries and gave my ice chest (my temporary fridge) to my sister. I know can have popsicles and frozen items. Thank you Kent RV.

Samantha Oldham

★★★★★

a year ago

We had a sudden water leak through where our AC unit sits on our motorhome two weeks ago when it was POURING rain. Thank God when we called Kent RV they fit us in for an emergency appt same day even though they were weeks out for new projects. They got the leak fixed and sealed up so we could get the dehumidifier back inside and on our way again. The staff is all family and very friendly! Thank you!

Jeff Hankemeier

★★★★☆

2 years ago

I have been going to the dealer for years. It is family owned. They are honest, friendly, and genuinely committed great service, long term customer relations. I never walk out think, hmmm I didn't really need this, or think I have ever been somehow taken advantage of. I can't recommend them enough. Good business folks!

Dena Moto1

★★★★★

3 years ago

Excellent service! These folks ordered us a new awning and got it quicker than anyone else we talked to promised. They communicated with us throughout the shipping process, and installed the new awning within our ridiculously tight schedule, for a reasonable price, and with no notice. Can't say enough good things about this place. Many, many thanks to them!

Karen smolar

★★★★★

a year ago

We had the best sale experience with pretty much all the folks that work at Kent RV in Kent Wa . Everyone from Wayde who sold us the Jayco trailer to Donna and her twin sister who did the sales paperwork , Dan who works in parts department , Matt who does the inspection , . Can’t say enough to commend the family and the extended blood family who all run this wonderful honest business . We are so thankful we found your business !!! Joe and Karen

Greg Lichty

★★★★★

8 years ago

The disk brake conversion (from the old electric drums) was great! Now my 10.5k lb. 5th wheel trailer stops like a rock. I think all travel trailers should have disk brakes as a standard option.

jubishop

★☆☆☆☆

9 months ago

I called to discuss some help I needed with my camping trailer. They asked me to email details to their email address. I emailed and said I hadn’t got the documents yet but I’d send them as soon as I did. They replied to this email so I know I had the email address right. A couple weeks later I followed up with the documents for my work and they never replied. I followed up a second time asking if they were ever going to reply and they never did. It’s fine if you’re too busy to take on a new customer but just ghosting someone is pretty surprisingly unprofessional. I wouldn’t trust a company willing to just ghost you if they feel like it.

Laura McDonald

★★★★★

a month ago

We needed propane for the rv, service was excellent and the piece was very reasonable

Good Morning

★★★★★

6 months ago

I have visited Dan a few times after getting the best feedback from other food truck owners. The customer service is top notch.

Rocco Robins

★★★★★

6 months ago

Dan and his sons run a great family-owned business. They are honest, very reasonable prices and provide excellent quality work. You guys rock!

Aisha Pleasant

★★★★★

2 years ago

Donna is very knowledgeable! Stopped by to gain idea of floor plan and model /size RV we want to purchase when we’re ready to,”hit the road.” Left with a bunch of new information and things to consider thanks to DONNA. Before, we were daydreaming about family and friends accompanying us on trips and also considered them when discussing floor plan and size. Donna quickly reminded us how important it is to pick for your family that lives in the home with you and family/friends probably won’t make it but 1-2 times annually. Also, Donna explained there are clubs you can find online/Facebook and memberships you can buy annually to various camp grounds and state parks to help plan and save money. I felt like a kid in a candy store or like s as n adults field trip. Amazing to see all the things the builders put in some of these RVS….2 bedroom 2 bathrooms, hood & hers sinks, washer/dryers, bars and islands, big screen TVS, pantries, barrooms connected to the bedrooms…. Amazing all the technology and custom things you can add. We found RVs from $19995. -$49k so the payments similar to a small car note. Def a must see just to look around . Donna is very knowledgeable and gave us a bunch of new information to consider

Sharon Guffey

★★★★★

3 months ago

Best no pressure sales experience ever! Wayde was patient, informative and responsive. Everything we asked for with the delivery inspection was provided and all the sales paperwork was thoroughly explained. Thank you all at Kent RV.

Ray Cole

★★★★★

6 months ago

Love this place! I'm a total noob to RV, they were so patient explaining everything. Donna is the best! I had no idea what I was doing and they took the time to walk me through every little detail and answer all of my naive questions. Super fast deal, extensive walk through, trailer hooked up, and I was out the door. I will definitely be back!