Kerry's Car Care

Catherine

★★★★★

a month ago

This shop is under new management, and you can really feel the difference. I met Andres, the new GM and Jeff the other manager. Everything is being run so much more smoothly, and it’s clear the team truly cares about their customers. What I love most is how committed they are to helping the community and doing everything they can to support people, not just fix cars. It’s refreshing to see a business lead with integrity and heart. Highly recommend!

Natalie Navarrete

★★★★★

a month ago

Went in for the easiest oil change of my life, didn’t take 3 hours like it does at other places I go to. The general manager Andres was very respectful and professional when I asked him a gazillion questions regarding the services being done to my car. Inside was clean and had comfortable seating.

Elizabeth Quist

★★★★★

4 months ago

Honestly cannot say enough good things about this place. Every single employee i spoke with was kind, patient, and communicative. They showed me exactly what the issue was on the car and kept me updated every step of the way. Super shout out to Jeff who went way above and beyond to help me out in a tight spot to make sure the work got done in a timely manner and I was able to get my car back before the holidays. Give that man a raise. Excellent customer service

Alrdybutntyet

★☆☆☆☆

4 months ago

I do NOT recommend this shop. The pricing was all over the place, and the lack of honesty was obvious. I came in for a simple diagnosis of a knocking noise and power loss. The estimate they gave me was filled with overpriced, unrelated services. When I uploaded the estimate into an AI tool for review, it flagged multiple inflated charges — including a “tune-up” pushed at nearly $1,800 and a single ignition coil quoted at $700 for a part that typically costs around $150. Overall, the shop presented me with estimates that shifted dramatically without explanation: •\tFirst: about $2,800 •\tThen: $2,600 •\tThen: about $1,400 Those drastic changes alone were a major red flag. They also never provided any actual diagnostic results. No codes, no data, no test findings — just a long list of upsells and generic maintenance items. When I picked up my car, they tried to charge me a $150 diagnostic fee and even billed me for a Lyft ride they previously said was complimentary. The second I pointed out that no diagnostic report was ever provided, they dropped both charges instantly, which confirmed they were not justified in the first place. Now that the shop offers Auto-pay financing, I strongly suspect they are inflating bills with unnecessary items because many customers will simply make payments without questioning the details. The inconsistent pricing, inflated estimates, and disappearing fees make this a shop you should approach with caution — or avoid entirely.

Jennifer Cantrell

★★★★★

a month ago

When calling Kerry’s, I spoke to Jeff Jackson and he addressed the concern efficiently and told me to bring my vehicle in for service! Not only did he help me again when I arrived, he was extremely knowledgeable and helpful to get my truck serviced fast and reliably to send me on my way!! I will definitely be back for future maintenance!!!

Rickey Hart

★★★★★

4 months ago

I have had Kerry's Auto Service for a few years now. They are amazing. Talk about work to be done and the cost before they work on your car. I will use them always now. Try them, you won't be disappointed. I truly like them over Dealership service.

Danny White

★★★★★

a year ago

This is a specialed shop that has one heavy-duty lift that can put up small busses and transport shuttles along with 4 regular lifts. There is a funky earth ship type office with comfortable waiting. The staff is outgoing and knowledgeable. They offer services from maintenance to overhaul. They have a custom order form online to send in before you arrive to make things progress more efficiently once your appointment arrives. They are patient and understanding when you have a difficult fix and they are calm and cool when you need only an oil change or AC boost. There are 6 Kerry*s Auto shops in Phoenix. I visited Jesus at the Mariposa Store and was treated well. It's intimidating going to an auto shop. These guys put you at ease and do good work. Check em out!

Tiffany Warren

★★★★★

3 weeks ago

Was very nice and went over everything with my car and things needed done for the future...took pictures so I could see what the issues were. Also was very nice to give a 10 dollar coupon off my oil change.

Toby Washington

★★★★★

3 months ago

I'm a recent transplant to the Phoenix area and the last thing I wanted to deal with was my car needing repairs. Jesus was amazing. He worked magic with my tight budget. The communication, car service, and employees are fantastic. They went above and beyond and earned my total respect and a life long customer.

Brianna Fratella

★☆☆☆☆

3 months ago

I’ve been coming to Kerry’s for over a year and have always paid $45–$50 for oil changes. Yesterday I was told the price was $120, with no justification other than “prices went up.” Only after pushing back did they suddenly apply a $50 coupon, which still left me paying significantly more than usual. This felt deceptive and like an attempt to overcharge a loyal customer. Transparency matters and this experience felt unethical. Disappointed and won’t be back.

Devin

★★★★★

3 weeks ago

Super nice waiting area and great service. Fixed my tire quick when I got a nail in it. Would definitely recommend this place!

Malia Fesler

★★★★★

7 months ago

Their customer service is outstanding! All of the employees are so helpful. Brady and Jesus go above and beyond to make sure you’re taken care of. I visited for the first time a few months ago due to a flat tire. They were able to quickly patch the hole and quoted me for new tires without making me feel pressured to purchase anything like I have experienced at other auto shops. I came back recently to finally put on some new tires and not only did they remember me, they were also super flexible and accommodating. I highly recommend Kerry’s Care Care!

Shona Longoria

★★★★★

4 years ago

Could not believe I was in a lobby for a mechanic shop. Wow! It was so comfortable to wait in, I loved the couch and tv. They had so much art on the walls (which I love being an artist myself) and they had a nice snack / drink bar with coffee, tea and water. The staff was super friendly and knowledgeable. They were also quick to get my oil change completed, I can’t wait to come back here! The prices were also reasonable, you won’t break the bank here!

Todd Thomas

★★★★★

6 months ago

I called and spoke with Andres. I took my car in to have them look at my front tire which was making some clicking noise. He not only took care of the repair but had it done in a matter of a few hours and it was less expensive than other quotes. I appreciate the honesty and the super fast services from Andre and the guys in the shop!!! Definitely sending my friends and family.

Amanda McDonald

★★★★★

Edited 5 months ago

Most honest, caring car care place that I’ve ever taken any of my cars, friendly staff knowledgeable fairly priced. Everybody should go there that lives in the Phoenix area. I go there and live in Yuma. It’s worth the drive

Nicole Namoski

★★★★★

a year ago

I had the best experience at Kerry's Car Care! As a woman, I often feel a little uneasy when it comes to car repairs or maintenance, but the team here made me feel so comfortable and respected. From the moment I walked in, I was greeted with warmth and professionalism. They took the time to explain everything I needed in clear terms, no upselling or pressure—just honest and helpful advice. My car was ready on time, and the service was excellent! I’ll definitely be back and will recommend them to all my friends and family. It’s so nice to find a place where I feel confident leaving my car in their hands!

Terrance Balousek

★★★★★

4 months ago

My car was fixed up really nicely and it was a great experience working with the team. They’re very nice and efficient. Thank you! 😊