Kirkland Tire Pros & Auto Repair

Melody Warren

★★★★★

2 years ago

We had such a great experience at Tire Pros in Kirkland! Ben is a wonderfully kind soul and gave honest advice regarding the condition of my tires. I knew a new set was needed and appreciated Ben’s honest opinion and advice moving forward. Couldn’t be happier with the efficiency, kindness and quality of work received at Kirkland Tire Pros. Thank you, Ben & team!

Rio Garvin

★☆☆☆☆

2 years ago

I had an experience previously where I had friendly service to get my tires aligned. This time, however, when I inquired about getting a tire rotation and an oil change, I asked whether I could supply my own oil to reduce the price. I was told no, they use only their own oil. This was no surprise to me and I was not offended. But, when I asked whether their oil was superior compared to conventional oil, I was told "it's better because its our oil," and the man cut me off and hung up the phone. I am extremely disappointed in the service. I was excited to support a local business but will no longer be patronizing them.

Hannah Wilkinson-Hagner

★★★★★

5 months ago

Showed up for an oil change but needed new tires and alignment. Alignment only cost $100.

hussein M hasson

★☆☆☆☆

a year ago

A man working in the store ( he’s old and big body ) was aggressive and non professional and hateful. I was talking to another man about buying tires from the store and I said that I’ll be back but the aggressive guy said “ if you come back and don’t buy the tires I will not fill your tires with air ‘ I asked him politely why ? he replied by saying “because I said so”. The other person was very nice but this older guy was very rude. I don’t recommend anyone going there because of this hostile man

Jessy Forsmo- Shadid

★★★★★

a year ago

I pulled in with a flat and the crew got to work immediately and saved my road trip. They had exactly what i needed and gave me a great price on damn near band new tire. The tire replacement took less then 10 minutes I was extremely great full and impressed 10:30 AM Saturday June 1st 2024

Raymond Piccolo

★★★★★

2 months ago

Very friendly and did a great quick job. I highly recommend this business!

Ken Farrell

★★★★★

11 months ago

Great group of gentlemen! I called asked if they could change a tire for me and without hesitation told me to come in. I get there an I only waited a short amount of time, very courteous service! I will continue to come here if I need tire service! There is not too many businesses left that actually make the customer feel great when it comes to spending money!

Danny Mavromatis

★☆☆☆☆

6 years ago

Always liked having this tire shop in the neighborhood but quality of service has gone downhill! I'm a long time customer (more on that in a moment). But, no longer -- do not take you vehicle here! A simple tire swap resulted in them gouging the rim with their equipment. Worse part, they denied they could have, obviously, this damage isn't due to curbing due to location (inside lip). Even worse, the owner was there and was completely unprofessional with me. He said in his 25yrs he's never seen me. Wow, I guess he doesn't value that I chose his local business over others when I had tire needs. My vehicles are newer so I rarely need constant tire changes, but when I did over the years, they were my go to place. Perhaps the owner was having a bad morning, but he yelled out to me that it's impossible they caused the damage, without even a care to look at the damage. His attitude was defensive, aggressive and combative. Completely unexpected and quite shocking for a local shop I've used. I told him I wasn't looking for anything from them besides acknowledging that they damaged the rim so this wouldn't happen again to others. Luckily, I purchased cosmetic wheel protection insurance when I bought the car so it won't cost me, except my time, but I wanted others to know in case they didn't have rim insurance how this company deals with situations like this. They are sloppy and dishonest. Never thought I'd say this as I've always supported the "mom and pop" shops in Kirkland, but perhaps it's time for this local tire shop to get replaced with a big-box shop that understand what "customer service" means.

Joseph Akhm

★☆☆☆☆

2 years ago

You are a doing great job by reading the reviews. Pay diagnostic if you want to get lied. The car of mine needed an alignment and I proceeded to the nearest shop. They said they need to diagnostic the car before making sure if they can PROPERLY fix the car and costs around 120-130$ I agreed as due to my steering was enough curved. They found couple damaged parts which I paid every single penny to make my car safe on the road. Totally paid 720-740$ for alignment and fixing the damaged parts even parts were bought for around 200$ where is 15$ for parts each on any nearest parts shop (brand new)The day after fixing we noticed the steering wheel was almost as same as before, pulling to right or left steering wheel is completely looking to side mirrors and still continue telling me it is in great shape . Came there second time with the same problem of alignment and they called me when it was ready saying it is in great shape but you know the result(same same same) Afterwards they denied to refund for alignment. However it continued this way for multiple times, wasting my days time money and giving false hope. I gave up on them and decided to go to the other shop to get it repaired and to find out what they did incorrectly( I am sure about that). Get a lawyer if you were ripped off and good luck finding other nearby stores

Kevin Rybak

★★★★★

11 months ago

It was just a nice experience. I helped a friend bring a used car he recently bought for a flat repair on the right front tire. Unfortunately not only was the tire flat but there was also bulging of the left front tire. The alignment was off as well (but my friend knew that at purchase.) The rear tires were serviceable but old. At the time there was a buy-3-get-one-free offer from the tire manufacturer so we went for all 4. Since new tires were being installed an alignment was done too. A quick cheap flat repair turned into several hundred dollars but the service was good, and we appreciated the help with the cost and quick service on Saturday. (I looked online later to see if we could have done better and, yes, if we wanted to jump through the hoops with TireRack and could have waited, I could have saved my friend maybe $100 for off-brand tires (not Continentals!) but I have to say the pricing was actually really good at this store for these particular tires. I'll come back when I need tires for my own rigs.)

David Clark

★★★★★

8 months ago

We've gotten many sets of tires from Kirkland Tire Pros over the years, and they've consistently delivered excellent service. The team is knowledgeable, friendly, and always offers fair prices. It's great to support a local business that truly cares about its customers. Highly recommend!

D J

★☆☆☆☆

3 months ago

Came in with a flat on my AWD car and was told I “had” to replace all four tires—without anyone even checking the tread on my other (fairly new) tires. I took it to Discount Tire afterward, and they measured everything and confirmed I only needed two. When I told the gentleman I would be getting the car towed, he asked me to move it off his property. I said I would as soon as I finished my phone call, and that’s when he became rude and aggressive, telling me, “I’m telling you to move it off my property.” Really rude interaction and terrible customer service.

Matthew Fricke

★★★★★

6 months ago

Aaron and Danny are always on point. All my vehicle needs are covered when visiting this shop. Even my JDM right-hand-drive vehicle these guys can handle. Any of your tire needs are sure to be met here as well... I suppose it IS in the name! 100% would recommend this shop any day of the week.

Melissa Morrison

★★★★★

5 months ago

Needed a quick single tire swapped out. The gentlemen at the counter were very light hearted and got me hooked up super quick. Looked like a really nice shop as well. I'll definitely be back in the future. Thanks!

Michelle Goldberg

★★★★★

3 months ago

A long standing Kirkland business who has serviced our family’s cars for 3 generations. Easy to get an appointment, fast service, great prices and, best of all, they are a family owned business who treats everyone like their favorite neighbor.

Paul Hoeffer

★★★★★

5 months ago

These guys are amazing! Had a slow leak in a tire that was driving me nuts. I did a walk-in and it was ready sooner than they estimated. The cost was lower than expected, esp. as I had priced this around. On a previous visit, they fixed my wife's tire for much less than the dealer was quoting, and she too was out the door in under an hour (no appointment). For sure will recommend and go back. These guys rock!

Zhangir Smagulov

★☆☆☆☆

a month ago

Came here multiple times for wheel balancing and had a very frustrating experience. I’ve been to this shop about 5–6 times over the past six months. Every time there was some issue — either the balancing machine “wasn’t working,” no technician available, or I was told to come back another day. The last time they balanced my wheel, the vibration actually got worse than before. The car now shakes at low speeds and becomes even worse around 60 mph. When I returned to explain the problem, I didn’t get a clear solution — just more delays. I don’t mind waiting or paying, but I expect the job to be done correctly and consistently. Right now it feels unreliable and unprofessional. Would not recommend if you need proper wheel balancing or dependable service.