About Business
TLC AutoCare is a highly-reputable Car Repair service provider based in Kirkland, WA. TLC AutoCare covers all facets of the Car Repair industry, with a focus on Auto repair shop, Auto electrical service, Brake shop. With over 166 reviews and an average rating of 4.9/5, TLC AutoCare is a trusted name in the industry. Their presence in Kirkland, WA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Zara Lovely
★★★★★
a year ago
This review won’t do it justice, and I’ll try. The customer service and transparency is a rare find especially in this industry. I have been a loyal customer for many years, and every time is a great experience. Car repairs are expensive, and this is never a focus for me because I trust this shop and know they have my best interest in mind. I highly recommend.
Scott Denman
★★★★★
a year ago
Good local mechanic. Keep me informed of what’s going on when I bring my car in and what my options are when something comes up. They may not be the cheapest mechanic around but you really do get what you pay for in solid, reliable and prompt service. I’ll keep bringing my car here hopefully for many thousands of miles!
Francine Arreola
★★★★★
a year ago
As a woman finding a Auto shop home can be intimidating & challenging. TLC Autocare was recommended and it was a great experience from beginning to end. I recently had knee surgery so leaving my vehicle for the day was necessary. Andy welcomed me in and was able to give me a loaner car to get back home and rest. Andy communicated all recommendations and concerns so I knew what to expect as far as price and wasn't sticker shocked!! Andy also informed me of what to address on my vehicle in the future and estimated cost. I'm thankful I could find an Auto shop as a woman that I can trust and feel good about recommending to others to go visit. Thanks TLC Autocare.
Arlingford Boarding
★★★★★
a year ago
Everyone at TLC was extremely supportive and attentive. Every issue to be addressed was thoroughly reviewed in-advance as well as after service. They provided alternate transportation during the service process and, exactly as promised, they performed outstanding work while staying within the very reasonable cost estimate they'd provided up-front. An excellent service and repair facility - very highly recommend to anyone !
Matt Laughlin
★★★★★
a year ago
Always up front and honest, and high quality work. They even help set you up for the future by letting you know what parts will need attention down the road and what should be priority. They know our family and our cars and we have been going to them for 20 years.
ron moses
★★★★★
a year ago
I've been coming here with our families vehicles for years now and I couldn't be more satisfied with the service. They've gone above & beyond even thinking outside the box to resolve some issues. They're honest, fair and the quality of work has been excellent. I highly recommend them.
Benjamin Glauss
★★★★★
9 months ago
Friendly, reliable, fair price. The TLC team took good care of my Leaf and charged me a very reasonable price. Will come back and definitely recommend!
Deborah Sandoval
★★★★★
7 months ago
I had a good experience getting a second opinion on repairs for my car. I appreciate that they took the time to explain the issue and provided urgency timelines to help me prioritize and budget for fixes.
Cyrus Kobashigawa
★★★★★
6 months ago
Always a pleasure to work with TLC autocare. They have been taking care of our cars for many years. Great work, wonderful people.
Ally Middleton
★★★★★
8 months ago
Hands Down The Best Auto Shop there is ! I couldn't be more satisfied with the service. They always go above & beyond for Their customers. They're honest , fair and the quality of work has been excellent I highly recommend them!
C Hume
★★★★★
a year ago
Call response to the one voicemail I left was under 24 work week hours. Andy is very clear, listens well to the car issues; scheduled promptly; returned vehicle analysis quickly and car was ready to go 48 hours later. I was told of other car care needed down the road and was given understanding of the vehicles current overall condition. Paid online and arranged after-hours lock box pickup of car. Very professional, honest, thorough and timely team on this visit. $Value for work completed was very fair.
Troy Batterberry
★★★★★
9 months ago
Right before I was scheduled to leave town pulling the boat, I had a sudden electrical problem (alternator) with my Mercedes SUV, and Andy was able to get it fixed FAST on the same day and for a fair price. His team also found a failing water pump that would have made my trip over the mountain passes very memorable in the wrong way!!! Thanks Andy and TLC for fixing my car and saving our big family weekend!
Rosa Lazzarini
★★★★★
a year ago
They were so friendly! They took the time to answer all my many questions and explained in detail what was going on with my car. I like the itemized receipt that included descriptions of the work that was done. I really appreciate the transparency. The whole process was smooth and easy, now my car is working great!
Mariah Wine
★★★★★
a year ago
This place is great! I was having a couple of issues with my car and was able to get an appointment to come in right away. They called me within a couple of hours after drop off and had already completed a full inspection. The communication was great - very clear and thorough. They were able to complete all of the repairs within the day, which was very nice as I wasn't without my car for too long. I felt that their prices were really reasonable, and when I shared with my friend who knows cars pretty well he confirmed that the prices were good. I was really happy with my experience here and will definitely be back.
Laara Van Bryce
★★★★★
8 months ago
John has been very helpful at getting his technicians to figure out what my 2000 Volvo needs without running my bill up too high. I appreciate the time and expertise that they have in diagnosing and repairing my vehicle. I would recommend them to anybody with an older vehicle for their expertise. They probably do a great job on newer vehicles, it’s just I needed somebody who could help me with my 25 year old European car.
Luxy Castilleja
★★★★★
5 months ago
It can be difficult doing anything auto related as a person that knows nothing about cars, but TLC made me feel very confident. They were kind, honest, communicative, and very efficient. I highly recommend!
john benden
★★★★
☆
6 months ago
TLC was very professional and informative about the issue with my vehicle. The only problem was the forgot to fix my back tire that has a slow leak. Other than that great job. I will call TLC for further repairs.
Alex Ryan-Agrawal
★
☆☆☆☆
6 months ago
Came in for a coolant pump replacement. Overcharged me and refused to waive my diagnostic fee even if I committed to get the work done there. Some of the worst customer service I've ever experienced. Never go here unless you've got money to burn. They asked for 1500. I got the work done for 700 somewhere. Still had to pay 300 for their BS diagnostic fee. Don't know how their rating is so high.
Joy Skymountain
★★★★★
Edited 11 months ago
TLC Autocare has been great - knowledgeable, helpful, thorough. Andy and John think about what's best for the owner: safe, economical, reliable, occasionally sending us elsewhere for the quickest affordable parts/service. They're located much farther from where we live now, but they're so trustworthy, we keep going back for years, including for some older cars with parts that were hard to find. We love TLC!
Matt
★★★★★
2 weeks ago
Had extensive work on my FJ Cruiser and turnaround and pricing was very reasonable. The guys there were enthusiastic, honest, and knowledgeable. Would definitely use their service again in the future.
