Kwik Kar @ 61st Street

Connie Cameron

★★★☆☆

2 years ago

I have been a regular customer of this location for several years. No problems until now. I had my oil changed 10 days ago. Over the weekend, while driving on the freeway, the protective guard, came loose and began dragging on the highway. (I had not hit anything on the roadway to cause this issue.) After I was able to get to a safe place, I realized it was only held on by 2 bolts. There were no other bolts on the guard. I was able to have it removed from dragging any further and placed it in my vehicle. Today I went to discuss what happened at the Kwik Kar facility. The lady who was working took my car and said she would handle it. After a short time, she brought it around. She told me they put it back on with the 2 screws I had given her and with zip ties. My car is only 2 years old and this location has serviced oil changes 90% of the time. She said that it was recorded on their records that I was missing clips on my last visit. What? I told her that no one told me anything about missing clips. I think this was only a way to cover up their mistake. With this being said, just make sure you check your undercarriage guard. This was a scary incident on the freeway.

Irene Espejo

★★★★★

3 weeks ago

service was fast and efficient. People were very nice as well

Dark at Hearts

★★★★★

a month ago

Juan does great work. Pulled me aside to tell me what was wrong with my car.And even vacuumed and put aaron , my tires.

Jodi Hawkins

★★★★★

a month ago

I really appreciate the service I get here. I’ve been coming here for years. The techs are knowledgeable and efficient. 10/10!

Norma

★★★★★

a month ago

Great and quick service explain everything showed the oil change the wipers check the tires everything perfect

Pamela Stolzer

★★★★★

a month ago

My technician/mechanic was very helpful and nice. Took really good care of my car 🚙.

Jon LeViner

★★★★★

a month ago

Always professional courteous and very efficient My go-to place to get my oil changed thank you guys!

Kimberly Hamilton

★★★★★

3 weeks ago

Quick and painless emissions test. In and out quickly. Great customer service.

Jose Martinez

★★★★★

a month ago

State emissions inspection performed within 10 minutes. On arrival, service tech quickly attended to my needs.

Brenda

★★★★★

2 months ago

Got my inspection done in 15 minutes. Juan Cervantes was very helpful and friendly. I would definitely be back for any of there services.

Richard Brake

★☆☆☆☆

2 months ago

Worst oil change and tire rotation ever!!! $180, nearly twice the price from a dealership. And the people were the most incompetent I seen running a business. I even had to come home and crawl under the truck to wipe off the oil dripping on my driveway among other issues. The customer in the waiting room that had to come back from the day before because she had issues agreed. They told her to go to the dealership to turn off the oil change reminder light! Shame to have a place like this in Galveston. Horrible owner!!

Thomas

★★★★★

2 months ago

Thanks Juan for checking the pressure on my tires the other day !!! You guys are always polite and helpful. I bring my older clients cars here too, everyone has always been very professional

Traci Andrade

★★★★★

3 months ago

Kwik Kar has never disappointed me. I really appreciate being able to roll in without needing an appointment and ask for a service. They always accommodate me and are quick and professional.

Genny P

★★★★★

Edited 3 weeks ago

I was very happy with the employee's who worked on my car, they were very knowledgeable & pleasant. I will definitely go to Kwik kar for my services.

Freddie Wade Ankleon Duvake Banks

★★★★★

Edited a month ago

I had a little snag but the manager of this Kwik Kar took care of everything with professional and great care. Everything was professionally handled and Inam happy to name Kwik Kar as my go to for future needs.

Victor King

★☆☆☆☆

4 months ago

My wife and I have taken our cars for years to this 61st location for oil changes and have always had a great experience until I took my vehicle in for a maintenance issue. Not only did they over charge me for a Import Direct Ignition Vapor canister set but they charged me more than double what it was worth, never was forthcoming on pricing for the part but the mechanic didnt test the issue out to make sure it was in fact the cause. When I went to go pick up my car no one acknowledged me for about 10 minutes they were either on the phone or on break. Worst experience ever. After 6 years going there I wont go back ever. They took advantage and didn't expect me speaking out.

Beach Bird

★★★★★

2 months ago

Came for an oil change & got windshield wiper blades while I was here. Polite, friendly & wonderful staff. Very supportive of eachother. Watched the head guy take time and patience teaching a newer guy how to work with my odd windshield wipers. A smile on his face and not irritated with the cold & rainy day. Good job!