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About Business
For professional Car Repair care in Denton, TX, Denton, look no further than Kwik Kar Oil Change & Auto Service Center of Denton. Their team excels at delivering top-tier results for Auto repair shop, Auto air conditioning service, Auto electrical service and related Car Repair needs. Their customer-centric approach has earned them a 4.5/5 rating based on 698 pieces of feedback. They have become an integral part of the Denton, TX community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Denton, Kwik Kar Oil Change & Auto Service Center of Denton is ready to assist with your next project or repair.
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Google Reviews
Anita Garcia
★☆☆☆☆ On November 17, 2025, I came in because my check engine light kept turning on and off. After being told that replacing the mass airflow sensor and the oxygen sensor would resolve the issue, I spent an entire day waiting—only to pay a substantial amount of money and get back on Loop 288 with every light on my dashboard lit up. When I returned, they removed the oxygen sensor they had just installed because, apparently, that was what caused my car to malfunction. In other words, they were guessing from the start. Despite that, they had no problem charging me for a part that clearly did not fix my issue. After wasting two full days at this shop with zero resolution, my check-engine light is still on, and now I’m being told the problem is the fuel pump. It is unacceptable that I was charged for unnecessary work while the actual problem remains unaddressed. To make matters worse, when I returned on the 18th to express my frustration, the manager behaved extremely unprofessionally, taking my keys and walking off without a word. I am almost sure he insulted me, based on the staff's reaction. This entire experience was unprofessional, careless, and dismissive. I strongly advise anyone considering this location to take their vehicle anywhere else. I should never have been charged for guesswork.
Joshua Walters
★★☆☆☆ I pulled up and one of the workers came out promptly and let me know it might be 20 minutes or so because they were a little busy at the time. Completely understandable and I was willing to wait 20 minutes so I parked and walked in. Walking in the office, I didn’t feel welcomed at all the young lady at the front desk made me feel like a huge inconvenience. You guys need someone who can at least fake a smile. Zero customer service skills. However she did perk up as I left telling me to have a nice day so there is that I guess. When the mechanic invited me to the garage to inform me what was going on, he was really nice and courteous which I greatly appreciated. He suggested a couple different services I may need but at that point I had waited so long I could only get the oil changed. He is the reason you guys didn’t get 1 star. When I left over an hour had passed and I was late to a work meeting. That’s a bit longer than the estimated 20 minutes I was told when I pulled up. I do reviews like this all the time because real “service” is dying more and more with each passing day and I will do everything I can to attempt to keep it alive. I’m actually really passive but it’s painful for me when businesses can even do the basics at a mediocre level. I will give you guys another shot and will change this review depending on how it goes.
Oleg М
★☆☆☆☆ I do not recommend this place. A waste of time and complete lack of professionalism. I visited this shop last Friday for an alignment. After the job was done, the technician showed me a report where two positions were in the "red zone" but assured me this was "normal" and the vehicle would function properly. It is important to note that this was not a complex repair, but a simple front-end alignment on a single axle. In reality: * Immediately after leaving, I noticed the steering wheel was constantly tilted to the left and would not center. * I initially left the shop because I had other matters to attend to, but I returned later that same day to address the issue. * When I returned, the technician acknowledged the problem but stated he couldn't fix it that day. He claimed he had "already done the maximum possible in the time available" and would need more time for a better result. While they didn't technically refuse to fix it, I decided to go elsewhere. First, I had already spent over an hour there and couldn't afford to lose more time and money at work on additional trips. Second, I had no confidence they could get it right a second time, as the "red" values on the report hadn't changed at all after their first attempt. Ultimately, I went to another shop where the technicians simply did the job correctly on the first try. Afterward, I requested a refund. Despite the clear evidence of their own report and the technician's verbal confirmation of the issue, I was denied. Furthermore, they accused me of potentially changing parts before going to the second shop. This is an absolutely unacceptable accusation, especially since the entire reason for the alignment was that I had just installed all new front control arms. I always try to resolve issues directly and avoid leaving negative feedback until the very last resort; I rarely write reviews like this. However, in this case, the shop preferred to keep $80 over maintaining their reputation. If you value your time and want quality service without absurd accusations, look elsewhere.
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