Kwik Kar - Panther Creek

Patricia M Brockington

★★★★★

3 weeks ago

GREAT EXPERIENCE with Kwik Kar - Panther Creek. I was able to get a honest diagnosis of my AC problem and with my approval it was repaired by the end of the day. The Service Manager Elliott made the costs reasonable compared to the bid I received from another. Brandon Collie was so kind and explained the work I needed in language I understood. So pleased with Kwik Kar thank you

Leslie Jones

★★★★★

a month ago

Outstanding service! I went in for an oil change and was done in 10 minutes. The employees were so kind and hospitable, especially Kwame. He made sure I knew what he was going to do and the type of oil he was going to put in my car before he did any work, and offered me water and coffee while I waited. I will definitely be going back! Thank you guys!!!

SAMDISCOVERS

★★★★★

a month ago

Easy Easy 5 stars!!! Levi attended to me as soon as I pulled up in the parking area. He was up beat from start to finish. Customer service is top tier!! I will definitely have a long lasting business relationship with them. I was treated so well. They fixed my car and it drives perfectly. I will be back! Well done Levi!! The guy is a beast! Stellar customer service

Derrick Copeland

★★★★★

3 months ago

My son brought his car into the Frisco Kwik Kar Panther Creek location for an oil change this week. While there, one of the mechanics, Chris, diagnosed the issue and due to the car not having an oil change sooner, the engine developed heavy sludge. Chris recommended an engine flush to occur, prior to the oil change. He then tested everything to ensure the engine was running as it should. Once it was, he was able to apply the great discounts that Kwik Kar provides and do it all with professionalism and a smile. In a time where customer service is fleeting among service providers, Kwik Kar has been a blessing in the community, as they continue to provide great and knowledgeable service to their customers. That is a testament to their ownership and management. Keep up the amazing work that you do! It has not gone unnoticed! A satisfied customer!

Leah Fleming

★★★★★

4 months ago

I can’t speak highly enough of the staff at this location. I’ve brought my car here for routine oil changes for a few years now and have always received exceptional service, advice on what is needed, what is suggested and prices for everything up front with absolutely no pressure to get extra work done. I recently went up there for a routine oil change and they let me know my transmission pan was leaking. I have a factory bumper to bumper warranty on my vehicle and usually get all work done through the dealership. After not being able to get one person to return my call I decided to use Kwik Kar instead. They had my vehicle repaired within a few hours, worked around my schedule for pick up. The manager was running the front desk when I checked out and was the nicest gentleman, and recognized me from the day before. Ladies if you have to do “car things” on your own I would definitely recommend using this place. Thank you to everyone for being so kind and awesome to work with!

Arjun Gundewar

★☆☆☆☆

2 months ago

Kwik Kar is a good franchise, but let me be very clear. This location is not. It is a straight scam and the worst customer experience you will ever receive. They are there to take your money and if you listen they will scam it right out of you. Multiple times have I witnessed this and seen it around me in their lobby. You have to pretty much tell them everything. They take your keys without asking you and don’t take no for an answer until you get frustrated. Did an oil change back to back days to test and they did it and got defensive when I asked what was the reason. The employees have no manners and no brains. Please go anywhere else this location is a bad reputation for Kwik kar

Katie Young-Ruiz

★★★★★

Edited 2 months ago

Great people! Good work! Thorough and efficient. They let me know it was time to replace my serpentine belt soon. And did not high pressure me to replace that same day. Will definitely bring my van back to them for all future oil changes!

Cindy Walker

★★★★★

3 months ago

This is a very caring and efficient car service site. I was greeted quickly and my car was seen to swiftly. I was informed of a couple if issues with my vehicle and also shown the parts that needed attention. At no time was I pressured into anything. Every time I go to Kwick Kar in Frisco I am treated the same. A great place to get your vehicle serviced!

Mi B

★★★★★

2 months ago

I routinely use this Kwik Lar location for several of our vehicles for basic routine maintenance, inspections etc. ALL my experiences have been fantastic. They are very friendly, courteous, not pushy sales tactics. The mechanics will explain things without all the jargon, make recommendations or to keep an eye on. The office is clean, plenty of seating and the checkout process is very simple and smooth. I also want to add that on a recent visit, an older Asian man came in who didn’t speak English very well. He came in on a bike and lost and being way off where he needed to be. I could hear one of the employees asking him where he was trying to get to and the man explained he had been on his bike since 4am. This employee spoke to the owner who then helped this elderly man by taking him where he needed to go. I cannot say how wonderful it was to witness this in today’s world and gives you hope that there is still good out there. That alone of compassion & kindness from them will keep me going back. In addition of my own experiences will keep me going back.

T Corbitt

★★★★★

3 weeks ago

I have brought 3 of our cars here for inspections for registration renewals. They are always so nice and provide fast service. Will have other services done in the future. Love this place!

Dawn Grundy

★★★★★

Edited 3 weeks ago

Relatively quick turnaround for oil change and tire rotation...price was reasonable (but dealers are starting to have great discounts). Gave me overview of some things that will need to be done now for about 120,000 miles and estimated cost. Close by and in/out!

Rufus Murphy

★★★★★

3 weeks ago

The mechanic was professional and courteous. After completing the work requested, he suggested services that would improve the efficiency and longevity of my vehicle. Excellent service!

J Sherman

★★★★★

3 months ago

The team at Kwik Kar on Panther Creek has been servicing our Toyota and Honda vehicles for the past 4+ years. They communicate well, have excellent customer service, and always do high-quality maintenance and repair work! And the waiting room area is clean, comfortable and offers free coffee, tea, and bottled water. 😃 A Great business rated 5 stars!!! ✨

Christopher Gray

★★★★★

2 months ago

Awesome experience… all the service advisors are knowledgeable and honest. They showed me some things that needed to be done and backed that up with evidence. I would definitely recommend this location.

Truly Myara Nicole

★★★★★

a month ago

Loved my experience, Kwame is definitely a hard worker at the shop he made sure I was taken care of before leaving , work was done correct and efficiently! Super cool guy definitely come in and ask for kwame!!

Prathap T

★★★★★

6 months ago

I’m a regular customer here for my two vehicles, and the customer service has always been excellent. They take the time to explain the problem in detail and even allow customers into the work area/ Service bay to show exactly where the issue is. Elliot, in particular, is a true master and an incredibly kind person. He puts customers first, forgetting everything else until their issue is resolved. Five stars to him and five stars to the entire team! My only feedback is that the prices are a bit on the higher side—but honestly, who cares when your beast is taken care of so well and never ripped off.

Rameez Q

★★★★★

Edited 4 months ago

I’m updating my review to ask that Kwik Kar improve how it handles inspection reporting and customer communication. My goal isn’t to criticize but to encourage better service for those trying to complete the already time‑consuming vehicle registration process. Unfortunately, the company refused to upload my inspection results for same‑day registration and never informed me ahead of time that their policy requires an overnight delay before results appear on the state website. This lack of transparency caused unnecessary inconvenience that could easily be avoided if staff were trained to explain timelines clearly or if reports were uploaded in real time. Overall, I hope Kwik Kar becomes more mindful of their customers’ time and updates their processes to provide faster, more transparent service.