L&M Auto Repair

Debbie McGuire

★★★★★

4 months ago

L & M Auto is honest and reasonable ably priced. They have been completely honest and upfront about what my car needs and the price. They make suggestions of what might need fixed and give you a timeliness of how long the fix can wait. I recommend this place to everyone.

Marci Marquis

★★★★★

5 months ago

L&M Auto Repair is very professional. Their customer service is spot on! We had to tow my mom’s van to the shop. They were knowledgeable and competent in finding and fixing the problems with the fuel system and radiator. I would recommend them to anyone needing work done on their vehicle.

J.S Account

★★★★★

2 months ago

I’ve taken three different cars there they’ve been very kind and honest and very good service. Very kind employees too. Great communication. Will probably be using them again and would recommend them. Thank you again. Janice S.

Ivan Quintanar

★★★★★

5 months ago

Camry Hybrid 2014. Out of the few places in town that can actually service hybrid vehicles, L&M was the most honest and transparent when it came to answering my questions and addressing my concerns. They provided a full print out of any and all concerns showing in their diagnostic report and were able to get my car back to me in a few days at a fair and affordable price for the outstanding service and costumer support they provided. (They also provide financing for extensive repair costs if needed. ) Thank you Jordan and the rest of the team at L&M.

Kent Nicholson

★★★★★

a month ago

Was hoping it was just a bad hose but ended up being a Water pump. They replaced everything involved with my cooling system. Water pump, thermostat and serpentine belt to make sure there wasn't any future problems. Was a sticker shock because they helped me with financing it was a god send. I'll be able to pay it off on my next paycheck which just helps my credit rating. 100 percent approval rating.plus don't forget free shuttle service whit George. No taxi's or Uber. My upcoming tune-up will be done here.

Jennifer Peck

★★★★★

6 months ago

I’d taken my vehicle to 2 other shops that charged me and didn’t fix the issue. L&M finally diagnosed and fixed the issue. The were timely and courteous, very professional and kind. And a pretty reasonable price considering I was already in 800 bucks on other shops that did not fix the issue. Was done in 2 days. Wonderful communication and the wonderful guy at the desk managed to find a coupon to apply for me. All in all, I would highly recommend this shop for your automotive needs. Taking my other son’s car there shortly for some work.

Adrienna Ortega

★★★★★

3 months ago

I had an incredible experience at this auto shop! From the moment I arrived, the staff treated me with genuine care, honesty, and professionalism. They took the time to explain everything in a way that was easy to understand, and they never tried to upsell me on anything I didn’t actually need. That alone already set them apart from so many other places.

Kaylee Coble

★★★★★

a month ago

I worked with Alex with some very serious issues on my vehicle! He was very professional and very knowledgeable. He was able to explain all the ins and outs to me and what it would take to get my car back on the road! I will definitely be back to L&M and Alex specifically with any further car repairs.

M Davis

★★★★★

7 months ago

First visit to L&M, and they did an excellent job to fix my Jeeps issues getting me in and out in one day as it’s my only transportation. Pricing was fair, and they found and fixed another issue while it was there. Will definitely be back when car trouble rears its ugly head again, and we all know it will. Good to have a place I can trust. Thanks L&M!

Debra Kirk

★★★★★

2 months ago

The back opening on my SUV would not stay up when opened. The front hood had the same issue. L&M Auto had the parts ordered & made the repairs while I waited. Excellent, friendly & very knowledgeable team. Will definitely call them again if I have any issues Thank you to all of the staff! Debra Kirk

Valerie Rosproy

★★★★★

3 months ago

They got me in fairly quickly to have my oil changed. I appreciated the service and the no hassle trying to make you do more work than is necessary! They did provide any issues that you may want to consider concerning your vehicle on the receipt. Much appreciated! Employees were friendly and helpful.

Tate Jackson

★★★★★

a month ago

Excellent service! My car was broken into and damaged- this was my first time dealing with something like that and L&M guided me through the repair process kindly and speedy. They worked fast and made sure my car was taken care of as soon as possible. I could not be more grateful for their work. Thank you L&M

Karen Oliphant

★★★★☆

a month ago

This wasn't the first time I used them. As far as I can tell, they took care of everything we discussed. So far , so good. I can truly tell the difference . I like that they text you what they propose needs to be done and you check off what you agree or reject . I like that a lot . They are very accommodating. They've always had a loaner car or provided transportation. Good and true customer service is so rare these days.

Paul Miller

★★★★★

3 weeks ago

Fast, courteous, reasonable price, I was surprised with how quickly they got me in and out. I highly recommend them. Replaced serpentine belt, water pump, and thermostat. Had me back on the road in less than a day from the initial inquiry call!

Victoria Torres

★★★★★

3 weeks ago

I took my car to L&M for the 1st time. I was well pleased. I know I will be taking my car back if I need any work done on my car. They are people you can trust. I also will be recommending any that needs work done on their vehicle to go to L&M

LUIS MARTINEZ

★★★★☆

4 months ago

The service from the staff was excellent at all times. The ease of booking an appointment online is fantastic. They kept me informed about the progress and findings while inspecting my car. The information sent via text message and the links to view photos and descriptions are phenomenal, and the way to authorize the work makes thinks much easier. Regarding the repair cost seemed a bit high to me (reason of 4 stars) for replacing a radiator hose and a quick heater hose connector, but since I really need the repair, I talk to them about it and they helped me offering a great finance option that helped a lot to get the repair done. So far it seems they did a great job with the repairs and I trust that it is so, since they claim to be FORD experts. Also it is great to have a 2 years or 25,000 miles warranty. So far, I recommend them.

Kelly Kramer

★★★★★

a month ago

Just had my Grand Caravan in for it's 100000 mile checkup and maintenance. Also had some front end work , tie rods, front end alignment etc. All done in a day and they are very clear as too what and when repairs need to be done, then show you photos and quotes so you can pick and choose and ok the work right on the app. L&M is hands down the Best independent auto shop in Wichita! And as I always tell my friends and acquaintances, if you take your car or truck to anywhere else you take a chance on not getting it done correctly and paying too much! I've been using their services for all my vehicles for over 12 years and I have never been dissatisfied.