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About Business
For professional Car Repair care in Round Rock, TX, Round Rock, look no further than Lamb's Tire & Automotive. Their team excels at delivering top-tier results for Tire shop, Auto air conditioning service, Auto radiator repair service and related Car Repair needs. Their customer-centric approach has earned them a 4.8/5 rating based on 857 pieces of feedback. They have become an integral part of the Round Rock, TX community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Round Rock, Lamb's Tire & Automotive is ready to assist with your next project or repair.
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Google Reviews
Juan Maldonado V
★☆☆☆☆ What a joke of an establishment. This review needs to be read by anyone considering trusting Lamb’s Auto & Tires at the Round Rock / Hwy 79 location. On Tuesday, December 30th, my wife — who recently had surgery and is still recovering — was left stranded when our vehicle wouldn’t start. I attempted to jump it, and it did NOT behave like a normal dead battery. We had already replaced the starter earlier this year, and both my own mechanical intuition and the USAA roadside technician believed it was likely the starter again. We previously had great experiences with Lamb’s Auto on Far West, so naturally we expected similar honesty and professionalism here. We called ahead and spoke with Dylan, who confirmed we could bring the vehicle in and that the starter was still under their 24-month warranty, meaning they would take care of it. Once the vehicle arrived, everything changed. I was suddenly called by Steve, who said they wouldn’t take the car because it wasn’t originally serviced there, claiming they “didn’t know the part number” and couldn’t access the job information. When I reminded him that Dylan told us to bring it there and that he was the manager, Steve suddenly changed his position and said they could take it. Not long after, I got another call saying they’d be charging $24.99 for diagnostics. Fine. Then, after this “diagnostic,” they told me the battery was dead, that terminals needed to be cleaned, and that replacing the battery would cost me $458. When I questioned how insane that price was, I was met with attitude. Instead of explaining or helping, I got defensiveness and justification. Then magically, I got another call back offering a “special deal” of $350. That’s when it became clear what was really happening: They were using ambiguity and vague explanations to justify upcharges, instead of honoring the warranty work that should have been their priority. Troubleshooting zero. Transparency zero. They seemed far more interested in avoiding warranty responsibility than fixing the issue they are already responsible for. Every time I questioned the price or mentioned taking the car elsewhere, they suddenly found a new reason to hold onto the vehicle or “just run one more test,” conveniently keeping the car there long enough to try to find something else to bill for. On top of that, the battery they tried to sell me was still under warranty with AutoZone. AutoZone confirmed they would replace it free if needed. So why was Lamb’s pushing a $450+ battery job that I didn’t even need? At that point, it stopped feeling like a repair shop and started feeling like a place focused on maximizing charges through confusion, pressure, and fear. I told them not to touch the vehicle anymore and decided to handle the situation myself. I showed up and like “magic” the car was running just fine after they replaced the starter. We trusted Lamb’s Far West location and had great service there. This Round Rock / Hwy 79 location was the complete opposite experience: unclear communication, inflated pricing, warranty avoidance, and deliberate upselling. If you value honesty, transparency, and respect, do yourself a favor and go somewhere else. Update: tested my battery after cleaning the terminals which was gonna cost me $260 and turns out my battery is at 100% health. (A healthy battery read 12.6+) Well look at that. Things they diagnosed and tried to charge me for: - New battery $480 - New battery Special deal $350 - Diagnostics $24.99 - Terminals $260 - Nissan battery sensor - Not quoted Threatened with no warranty on starter if I did not fix those. I paid $1000 for the starter last time. Turns out, the battery was fine, the terminals needed some cleaning, the sensor was not a sensor is a fuse and the starter was the problem. GO SOMEWHERE ELSE!
jody gobar
★★★★★ I had a great experience at Lamb’s Tire & Automotive. Big shout-out to Dylan, Mike, John, and Daniel—their service was excellent from start to finish. From the moment you walk in, they make you feel right at home. The shop has beautiful décor, a small children’s area, and a very clean restroom. Even though it’s an all-male staff, they keep the place smelling great and looking spotless, which really says a lot about their professionalism and attention to detail. If you’re looking for quality service in a clean, welcoming environment, this is definitely the place to go. Highly recommended!
Danielle Roberts
★★★★★ I had an amazing experience at Lambs! I brought my car in for an oil change and for a diagnostic/repair with the automatic lock. Daniel greeted me and was very friendly. He gave me an accurate timeline and kept me updated throughout the repairs. They finished my car quickly and everything works great! I would definitely recommend using Lambs!
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