Lancaster Auto Care & Customs

Richard Boyce

★★★★★

2 years ago

I had an excellent experience there. They were able to get me in the next day, and the job was finished before 2 PM. The price was fair and the work seemed top notch. Chip was great to work with. I’ll definitely use them again.

Nate Morin

★★★★★

a year ago

Best shop in town! I took my truck here for the first time about a year ago and ever since have not been anywhere else. Great people, knowledgeable, and extremely fair prices! Highly recommended!

Lucas Phillips

★★★★★

2 years ago

Chip and the crew at Lancaster do great work! They’re personable and helpful and always get our vehicles back on the road quickly. I highly recommend them for all mechanic work!

Carmen Cheung

★★★★★

5 years ago

Shannon and her husband (I didn't catch his name) are wonderful! I had squeaky brake that I had endured for a few months. Wishful thinking had me hoping that it might go away. Haha. Which never happens. After reading reviews after reviews for different auto places around town I felt comfortable coming here. I called and spoke to Shannon who was very sweet and kind. She got me in as soon as she could. I figured it was a bad rotor and that's what it was. Shannon's husband called me and informed me of the issue which was a chip in the rotor. He made some suggestions and let me decide on what I wanted to do. He said he could try to repair or replace it. I'm sure repairing it would have been much more of a hassle than to replace it. But he gave me the choice anyway. There was no pressure to do one thing over the other. My oil change light was on and he offered to do that as well if I wanted. Everything was done in a timely manner and my car doesn't squeak anymore! And I'm pretty sure they charged me less than what I was quoted. When does that ever happen? I will definitely go to Lancaster for all my car repair needs. Friendly staff and wonderful service. What more could you ask for?

Lucas Phillips

★★★★★

2 years ago

We take all of our shop trucks here. Chip and his crew take care of us and always keep our fleet running right! They're an Honest and hardworking shop and I highly recommend them! 👌

Jeanne Floyd

★★★★★

5 years ago

1st these are the most honest amazing down to earth people I've ever met!!! Shannon is amazing and personable 💜 Chris kept it all the way 100% on what I needed and didn't need he even went the extra mile to check a few other things I didn't mention at the beginning and let me know what it was and the cost ect. Yes they are booked out a few weeks but I promise you won't regret waiting for your appt!!!!

Chuck Caplinger

★★★★★

8 years ago

Chip and crew not only takes care of my personal vehicles but he also handles my fleet of propane trucks with outstanding professionalism, timely diagnosis and outstanding prices. Also, everybody there is a lot of fun. I always have a great experience . Thanks Chuck ER Energy Propane of Nevada Sparks

Camilla Downs

★★★★★

7 years ago

Such a pleasant experience! I went in with a huge oil leak thinking the worst. Bill saw right away what was causing the leak. The oil filter was loose and about to fall off! He suggested an oil change (and I agreed as it has been over a year since my last.) He spent an hour looking to be sure that was the only issue and also addressed a few other items I had mentioned (overheating, belt squeal and dashboard brake light coming on periodically). I was only charged for an oil change and left knowing that they had taken good care of me and my car. Thank you Shannon, Bill and Chip!! I'll be back as needed!! - Camilla Downs

J Dell

★★★★★

2 years ago

So pleased with Lancaster Auto Care. I now have a permanent mechanic & friend in the making with Chip. First-rate service, quality of the repair, addition to the lightning fast repair of my of my Jeep Cherokee. You'll have to let me throw a leg over that CR500 sometime.😁 Joey D

Karla Haney

★★★★★

5 years ago

Shannon and Chip are pure gold. Both are quick, efficient and charming. Best experience I've ever had getting a headlight repaired. They've won my business for life.

David Ellsworth

★★★★★

6 years ago

I was referred to Lancaster Auto to have some repairs done. Chip was great to work with and installed the performance parts I requested. The quality of work that was done has me returning in a couple of days to repair a cooling system leak.

Rob Watkins

★★★★★

7 years ago

Very honest people. Took care of what I needed at a great price and didn't try to tell me I needed a bunch of extra work. They did inform me of other things that weren't 100% but also that there was no need to worry about it in the near future. I will be taking all my vehicles here in the future.

Heather Harvey

★★★★★

8 years ago

Chip is a GENIUS when it comes to fixing cars!!!!! He will diagnose the problem, give you the best options to save you time and money. You will be in and out in no time. Chip is HONEST and takes PRIDE in the work he provides, and his beautiful wife Shannon will welcome you like family. Once you come to this shop, I guarantee you won't ever feel a need or desire to ever use another one. Trust me when I say that bringing your vehicle to Lancaster Auto Care will save you the headache that so often comes along with having to fix your vehicle. THANK YOU CHIP AND SHANNON!!!!!

Jayke Grant

★★★★★

a year ago

Absolutely amazing mechanic and team. I bring all my vehicles here anytime they need something. Knowledge, skill, and trustworthy all around.

lisa nunez

★★★★★

5 years ago

If I where you I would take my vehicle here and only here.!! I’m a single mom with one car we all know we need our cars. LANCASTER AUTO they are real honest fantastic Customer Service!!! PLEASE take you vehicle here they will get you back on road in no time. Make you feel like a BOSS!!!!!!!!! Thank you one million times over and over.!!!!!

matt provencal

★★★★★

3 years ago

They're great! I like how they dont try to upsell more repairs than you need. I plan to go back for sure!

Kirra Perez

★★★★★

8 years ago

Lancaster Auto Care is an honest establishment with wonderful people. I have had nothing but the best of service and will continue to return for all my auto care needs. Thank you!