Latte Auto Repair

Isaac Olivas

★★★★★

a month ago

These guys are goated man! The most Honest and Down to Earth mechanics i have encountered in a long time! Car broke down, called them, they immediately came over, and with a good heart they checked my honda accord and immediately knew what was wrong. They are humble yet expert mechanics that fixed my car in a single day! They showed me what was wrong and gave me a great price to pay them! Highly Recommend! 100/10!!!!!!!

Thomas

★☆☆☆☆

11 months ago

EDIT: I have changed no words, all I've changed is the star from 2 to 1 after the condescending reply from the shop. I brought in my Grand Marquis in an emergency situation, I needed an intake manifold put on fast. As I was on my way to California from Houston. I was treated well and made comfortable with anything I had wanted to talk about. However, I was unfortunately misled twice and have had issues with the replaced parts just days after they were done. I was given a lower price overall because I was in a budget pinch, and I was told "AutoZone gave us the part cheaper" when the reality was they were just using a more cost effective part. That would've been fine if that's how it was presented to me because in the situation the brand of the intake manifold on these cars is very important and unfortunately the one they went with is one I've known to have issues and in my thankfulness and gratitude I was feeling for the speedy repair, I lost sight of the details and didn't find out the part number until my cooling system blew up in Arizona. The next disappointment is I was comforted by a "nationwide warranty" which would have solved this entire problem, because in theory a warranty you get told is for your repair actually covers the repair the shop did. Well guess what, folks? The warranty doesn't cover "internal engine components". I can go back and forth with you as to why an intake manifold isn't internal, but that's neither here nor there, because I'm not the warranty adjuster and I don't make the rules. So, I'm sure they aren't bad people, but I had a bad experience. Went from a $800 fix to a $2700 project.

Albert Yanet Esparza

★★★★★

11 months ago

I highly recommend this place. Carlos, TK and John were very helpful and understanding to my issue. Not only were they able to fix my A/C the same day they were straightforward and affordable. Awesome customer service! I will be referring friends and family. They also cleaned my headlights for me. Strongly suggest to stop looking around and give them a call. 📱 ☎️ you won’t regret it!

Bella Danitela

★★★★★

7 months ago

Carlos the mechanic was very helpful!! He did a walkthrough of my vehicle and provided advice before he got hands into my vehicle. My car needed an ABS sensor replaced as it wouldn’t accelerate and he showed me the part removed and I saw where they ordered the new one Auto Zone. They did same day service. TK also helped by not overly charging me for labor gave me a very good rate and it’s been two days without any issues in my vehicle, thank God! It’s running smoothly. I highly recommend their services. They have good customer service!

Jayna Kristen Castro

★★★★★

2 years ago

Huge thanks to Carlos, Nature & their amazing team behind them! mind you we’re still newly car owners so we’re still learning to get our car serviced & this team did the most for us, with the BEST pricing there is. it’s the fact that this team always leaves their customers satisfied and relieved from stress when it comes to car troubles or anything your car needs done, they make sure to give you the best knowledge on your car and they are always on top of everything! 100/10 would recommend to everyone. & this is a business built on familia, so supporting a business that supports their family is one I’ll always support!

Dj Pirrus

★★★★★

a month ago

Great place to bring your vehicles for repairs. Owner really helpful and explains really well what issue is and repairs really fast.

delila chisolm

★★★★★

a year ago

The pricing was incredibly affordable. I had expected to pay a premium for such exceptional service, but Latte Automotive Repair provided me with a detailed breakdown of costs that left me pleasantly surprised. They truly offer great value for the money. If you're looking for a reliable, honest, and efficient automotive repair shop, I wholeheartedly recommend Latte Automotive Repair. They exceeded my expectations in every way, and I will definitely be returning for any future needs. Thank you, Carlos and Latte team, for your outstanding service!

Laura

★★★★★

Edited 3 months ago

Carlos and his team are amazing. They don’t try to rip you off at all and explain everything in detail no notes you guys are awesome!

Victor Martinez

★★★★★

11 months ago

I came across Latte’s Auto Repair via the reviews and definitely did not disappoint! Took in my 2015 Silverado due to a AC leak and Carlos, Danny, and John were able to diagnose it, and began to fix the problem immediately. They even went as far to walk me through and carefully explain a potential problem I may have in the future, which I would have not have known if I had not brought my truck to Latte’s Auto Repair. I would also like to mention that the workers here are great people! Each of them are their own characters with great hearts who put the costumer first! While I was waiting, I was even brought a tasty meal and met other wonderful costumers who also trust in the service this shop provides! Awesome work for sure and would definitely recommend for all you’re vehicle needs!

Carlos Briseno

★★★★★

a year ago

Profesional, Exceptional and very honest service. Prices are very reasonable and affordable. I have had amazing experiences with Latte Auto Repair. Last week, i took my car here to get diagnosed as i was having a lot of issues with my coolant that was leaking. As soon as i arrived i was nicely greeted by Mr Carlos and another gentleman. They quickly looked at my car and performed the needed tests on it. I really appreciate that they took the time to explain to me in detail what was going on and what needed to be fixed. Mr Carlos gave me the estimate and i was surprised on how reasonable the prices were. Due to past experiences with other companies, i was afraid i might be overcharged or charged alot, but this was not the case. I decided to leave my car overnight and next day before noon, the car was done. I appreciate that Mr Carlos had a sense of urgency in fixing my car. That means alot to me, as it is my daily car. Im so satisfied with the service. My car hasn’t given me any issues anymore! Today i also took my other vehicle to be checked as it had been having so ac issues. Mr Carlos helped me diagnose and was very honest while explaining the situation. He didnt want to charge for a problem that might no be what i was thinking. So he suggested a solution and asked me to monitor the vehicle for a couple of days to see if it would give me problems. I appreciate his honesty alot and im greatful for his attention to detail. I highly recommend this shop and i will definitely be bringing my vehicles here from now on.

Tracy Norman

★★★★★

a year ago

Highly recommend! Carlos works hard to diagnose the issue with your vehicle, explains what is wrong, what the repair will be and how much. Very detailed, knowledgeable, organized, friendly and Extremely reasonable pricing! I won’t let anyone else work on my vehicle including oil changes.

Melinda Tasca

★★★★★

11 months ago

I can’t express enough how great this auto shop is. They completed repairs on two of our vehicles to date. They go above and beyond in their service with fast turnaround times and good prices.

FRANK APODACA

★★★★★

a year ago

Our family has entrusted our automobiles to Carlos Villagomez for some time now and we have ALWAYS been satisfied; we are hard to please! He is a great mechanic and a very good man. We do not hesitate recommending him to anyone for any job, big or small. Tell him Anita and Frank sent you. Have a blessed day.

Valeria Nolan

★★★★★

10 months ago

Carlos explained everything to me on what was wrong with my car and how he was going to fix it. He even followed up the next day to ensure everything was working as intended. We will definitely be going back for any future issues with our cars.

ileana cortes

★★★★★

a year ago

If you ever need a reliable mechanic and you’re in El Paso area , these are the guys to call. They did an absolutely fantastic job and serviced my car so I could get to my destination. They also followed up to make sure everything is good and I made it safe since it was a long drive . So thankful for their great customer service!!! Highly recommend this place.

Tiffeny Givens

★★★★★

a year ago

Latte Auto Repair!!!! To Carlos and everyone at the shop, thank you! Me and my Husband Erin had the best auto repair experience. Everyone at the shop was super knowledgeable and caring. We had just driven from Maryland to El Paso Texas and landed in the most capable hands. The experience was thorough and very inexpensive. If you have any car needs take your car here.

Jerod Jones

★★★★★

a year ago

Great Shop! Highly recommended!!! On a military PCS from San Antonio to Las Vegas my alternator went out in my F-150. The shop was recommended by the Autozone technician who confirmed my alternator was bad. These gentleman took care of me and got me back on the road within a few hours. The manager even followed up with an evening phone call confirming I arrived to my destination safely. I’ve never left a review before but I had to because their team enjoys it!!