Lawrence's Automotive Services

A F

★☆☆☆☆

2 months ago

STAY AWAY!!! Tony does not know what he is doing or either just doesn't care. He had our car back in October for weeks. We told him exactly what needed to be done. He called at least twice stating it needed another part which as a mechanic he should've known those parts were automatically needed to do the job. I'm no mechanic and knew beforehand what exactly had to be changed! We finally picked it up and driving home the power steering went out (which was the main problem we needed fixed) having been 30 minutes away from Lawrence auto, and also knowing Tony was unreliable i took it to mavis. We later found out everything he did was either done wrong or the wrong part. He even left 3 screws out of the power steering pump. I did call back and spoke with the lady at the desk and told her the situation and understandably she stated we should have called them first before having someone else work on it. I definitely understand but there was just no way I was taking it back to Tony. She was gracious enough to give the money back for the bad power steering pump. When I went there for the refund Tony wouldn't even look my way! Fast forward to today car is back in the shop and we're being told the rack and pinion is leaking which is another part that Tony put on. We basically gave him a free $2000. Totally forgot to mention that he even cost us more money because he also broke a sensor and clock spring that caused the car to be in the shop for over a month waiting for the parts. I'm so pissed. YOU'VE BEEN WARNED!!!

Makayla Jackson

★★★★★

4 months ago

I had a seamless experience when I came as a walk-in on a Friday morning for an oil change. There was no wait and it took about 30-45 min. They have a waiting area inside and I was offered WiFi! They were very kind. This is a Black-Owned business and they were giving away dinners for Thanksgiving! It’s nice to see a business helping their community.

Taylor Freeze

★★★★★

3 months ago

I went in to get my brakes replaced, the whole team was kind and easy to talk to. Not once did I feel like I was being up charged or persuaded to fix other things. An honest & reliable business that I highly recommend!

Briana Jackson

★★★★★

Edited 5 months ago

He’s worked on several of my vehicles over the years, plus a few for my family and friends. He’s always been quick, reliable, and upfront about what’s going on and what it’ll cost. The new shop looks great, and the prices are still fair. If you’re looking for an honest mechanic who actually knows what he’s doing, check them out.

Blaine Huffman

★☆☆☆☆

6 months ago

Terrible first experience with the new owner. I was sad to hear that Mr Steve Laurence had retired and sold the business. He had always been such an honest, reasonable and skilled mechanic. He was just an awesome person and businessman. My parents were recently in town visiting and were having problems with their 2017 Chrysler Pacifica van running rough, service lights flashing and eventually not starting. We had it towed to Tony over at Laurence automotive after speaking with him and finding out he now owned the business I felt comfortable since Mr Laurence let him keep the name and phone number and agreed to his high quote of 1400$ to do a tune up (change stage spark plugs and distributors) He called and told me the problem at about 9:00 and asked if he should order parts I said yes. He then called at about 12:00 to say it was ready. He saw us coming and took advantage of us seeing that we towed it in and he had gained our trust. We went to pick it up and it wouldn’t start and all the lights were still on in the dash He suggested we take it and they would go off. No! He somehow got the codes to clear out long enough for my parents to pick it up while I was at work only to have the lights come back on later that day and not starting. He charged almost double what the dealership would have charged for the same work come to find out and didn’t even fix the problem. We then took it to the dealership who replaced the main AND auxiliary battery which was most of the problem.. My best friend referred me to Laurence Automotive years ago and sadly we will not be going back He tried to charge me way to many hours of labor and was reluctant to print a receipt.

Kenneth Yelverton

★★★★★

a month ago

Outstanding service from and outstanding mechanic and outstanding family. Tony and his sisters are THEE best. Exceptional service, very timely and integral which is a rare commodity in the auto service field. I’m sold as a repeat customer!

Taylor K.

★★★★★

a month ago

Great service!! Tony always makes sure my car is good, and I understand what needs to be done. Always ready to help too!! 10s across the board.

Tiana

★★★★★

5 months ago

I'm looking for a long-term relationship with a mechanic that I can trust. So far so good. Danielle and Tony have both shown to be professional and reliable. I'm very thankful to have found them. Will definitely be going back..

Kyndal WilliamsMcCord

★★★★★

4 months ago

Tony was so nice and got me right in less than an hour even though i dropped the car off. Super great turnaround and honest people. Will be keeping my business here!

Nchantmint McDowell

★★★★★

4 months ago

Y’all need to come through to Lawrence’s Auto service, I ain’t never met more chill and down to earth people who provide reasonably priced services. They were professional and made sure my car was good before allowing me drive out of there. I’m definitely coming back for my oil change.

JAY BURNS

★★★★★

a month ago

Great response and customer service. Due to sickness I wasnt able to take my vehicle but staff was great. I will definitely use their service.

Janise Smalls

★★★★★

5 months ago

This family owned shop is amazing. They go above and beyond the call of duty to be there for their clients. I highly recommend them to anyone in need of auto repairs.

jennfer fabian

★★★★★

3 weeks ago

Thank you for much! My mom’s car rides so much better. I will be back for other repairs. Job well done 👏🏽👏🏽

Emonni Reid

★★★★★

8 months ago

I had an excellent experience from beginning to end. The staff was incredibly friendly and welcoming, making the entire process smooth and stress-free. The pricing was honest and reasonable, with no surprises or hidden fees. On top of that, the repair work was completed quickly and efficiently, with great attention to detail. It’s rare to find a place that combines great customer service, fair pricing, and fast turnaround, but they nailed it. Definitely a five-star experience—I’ll be returning for any future needs and highly recommend them to others!

Maliyah Payne

★★★★★

4 months ago

It was the best experience they made me feel very comfortable with going to the mechanic without my dad definitely recommended and great prices

Lamya Burton

★★★★★

8 months ago

I can’t say enough good things about this shop! Tony was very professional and honest, He diagnosed my car issue quickly, explained everything in detail, and didn’t try to upsell unnecessary services. The pricing was fair, and the work was done faster than I expected. Highly recommend to anyone looking for quality service!

Mason Fant

★★★★★

6 months ago

It’s rare these days to find an automotive repair shop you can trust, but Lawrence’s has definitely got a returning customer for all my vehicles.