Lee's Auto Service

Bob Richards

★★★★★

9 years ago

PJ is straight forward, quick, thorough, and competitive pricing. I have brought my vehicle twice and been very pleased both times. I will come back again.

lauren p.

★☆☆☆☆

9 years ago

$56 yes- FIFTY SIX DOLLARS - FOR AN OIL CHANGE!!!!!!!!!!!!!! Absolutely ridiculous. Claimed they perform services such as topping off fluids and checking tire pressure (which I could have done at the gas station for free) which I did NOT ask for. I only went to this place because of the good reviews and I really regret it.

Roy Marcelino

★★★★★

10 years ago

gave them a call after my car ran through some high water. unlike the autozone i called earlier, they gave me a quick, clear, easy to understand rundown of the specific situation i was in, rather than giving me some very generic advice that may or may not have applied to my situation. they explained it so even someone as car blind as me can understand exactly how high water can damage a vehicle and why my vehicle wasn't in any trouble. they also reassured me i didnt need a checkup (car ran well, no engine trouble), and they didnt try to sell me anything i didnt need. in short, knowledgeable, polite, and honest people.

Barry Mandell

★★★★★

11 years ago

Both head lights were intermittingly going out. I was prepared for a bill 4 or 5 times the amount they charged. As a matter of fact, I even asked, were they sure? A few weeks later one of the lights went out again. They replaced the bulb for no charge on the spot. I can't remember ever when an automotive repair business showed the honesty and integrity of Lee's. Thank You Lee's, Barry Mandell

Sari Belle

★★★★★

5 years ago

Just got my car back from Lee's. They reminded me that my tags were expired (I hadn't noticed) and that I would need an oil change in a few months. Honest and hard working. Thanks Lee!

Yan Ping Wen

★★★★★

6 years ago

First time do auto maintenance in Norfolk. Great work with cheap price. He order my new air filter within a hour and explain all the work he done.

Matthew Wellman

★★★★★

4 years ago

I have been taking my vehicles to Lee's for years. You will not find a more honest and better priced auto repair establishment in town. Lee and his son, PJ, are excellent mechanics!

Jessica Vaughan

★★★★★

11 years ago

Lee is wonderful! I was new to Norfolk and he's been honest and truthful EVERY time I bring in my car. I would highly recommend him to anyone looking for someone who is reliable and honest!

Robert Kelly

★★★★★

8 years ago

Brought car in to be diagnosed. Lee's found the problem and repaired in hours, and even stayed a little after hours to allow me to pick it up the same day after work. Did not get the run-around from them like I have from large chain garages, just fast and friendly service instead. Would recommend without hesitation.

Christina Birdsong

★★★★★

9 years ago

Lee's Auto is the best. Lee is the mechanic, together with his son, and his wife, Debbie is the cheerful, efficient person at the front desk. I've been going there for decades and Lee has always been perfectly honest, has fair prices, and he offers personal attention. If Lee says it needs to be done you can you can bank on it.

Kaitlyn Selman

★★★★★

10 years ago

I took my car to Lee's for the dreaded state inspection at 830am. It was ready for pick-up within 3 hours and the staff were so welcoming! Lee himself was really great--he got the work done and that was that, no trying to get me to "fix" something that didn't need fixing. I will most definitely be taking my car back to Lee for any work I need done!

Wallace Watson

★★★★★

7 years ago

My daughter's car recently needed repairs while away at school. Not knowing anyone specific in the area we took a chance on Lee's Auto Service in Norfolk. Their staff could not have been nicer. They were very attentive and communicated great with me. When my daughter picked up her car she felt right at home. She said it was just like our mechanic back home. A nice, honest, family run business. Thanks for taking care of my little girl Lee's Auto Service. Great Job!

Robin White

★★★★★

3 years ago

I've been a customer of Lee's Auto for several years. I always receive great customer service! Today they fixed a problem that I had forgotten to mention. They also had my vehicle ready earlier than expected, which I really appreciated. They are knowledgeable, dependable, and honest!

Juanita Jenkins

★★★★★

7 months ago

Very nice place and Great service. Quick , and not a long wait . Planning to make this my garage visit.

hope fowler

★★★★★

a year ago

Lee and his team are amazing. I have utulized his services for several years. You can trust his recommendation and he is very reasonable in cost. I would not take my vehicles any where else. Hope

Jared

★★★★★

11 months ago

I've been to other shops in town who try to upsell you on random things, I brought my car to Lee's and they've been straightforward and honest about actually NOT needing things like new brakes or tires. In general this shop is easy to work with, professional and affordable. I recommend it to anyone who asks if I know a good mechanic.

Bao Chi Sandival

★★★★★

a month ago

I have been going to Lee's since the mid-1980's. That's nearly 40 years of service. In all that time I have never had cause to doubt their honesty or their commitment to getting things done correctly. Their shop is always immaculate which is a good indication of the quality of the work. And everyone is friendly.