Google Reviews
Alyona Lelyushkina

★★★★★
6 years ago
Professional, trustworthy mechanics in the conveniently located spot. I needed new breaks for my SUV. Called, got an estimate, set a date, brought the car in - all done in a couple of hours while I had lunch and worked at the next door Bajis cafe (people, hospitality, and buckwheat pancakes are top notch!) Dennis, the new owner, made sure I had all questions answered. Definitely will have my next service done with them. Highly recommend.
Rosa Alvarez

★★★★★
5 years ago
I needed my battery fixed, and I contacted them over the weekend, although they’re not open, I got a quick response. Very valuable and shows how much they care about clients whether old or new. Dennis was professional, a wonderful person to depend on. New to Palo Alto, it was difficult to confide in a stranger to repair my car. I’m glad I reached out to Griffin’s auto! Moving forward any car problems, I’ll depend on Griffin’s Auto Repair! Without meeting Dennis my husband said he’ll take his car there when needed and will tell friends that they’re dependable, honest and efficient! I can’t thank you guys enough!!
Kyle Einfalt

★★★★★
6 years ago
I came to Griffin's Auto Repair and talked with Dennis about installing a lift kit on my truck, and getting some new rims and tires. Dennis allowed me to pick out exactly which rims I wanted, what tires and the size I wanted, and let me select the size of the lift kit. He then purchased everything for me and installed everything personally. I thought Four Wheel Parts was the only spot in the bay area you could go to get your truck or SUV lifted, but that simply isn't the case. Dennis and Griffin's Auto Repair did some amazing work and my truck looks awesome. I will definitely come back to Griffin's Auto Repair to get running boards installed in the near future. Amazing ownership and customer care as well! I couldn't recommend them more!
Alex Zadig

★★★★★
5 years ago
Dennis & Justin are amazing! I brought my Ford Escape in to get the A/C inspected and to track down an oil leak. They were able to quickly diagnose the issue with the A/C and the source of my oil leak, provide an upfront estimate, and repair it in no time at all. Dennis even removed a nail he found in my tire free of charge. I'll definitely be coming back instead of going to the dealer!
Nishant Shristiraj

★★★★★
2 years ago
I used Level up Auto Styling for my window tint, and have had a positive experience so far. I left my vehicle for tint and then was ready by promised time. They do carbon and ceramic tints with lifetime warranty. Given that this is a specialized shop and not a commerical one, recommend making appointment before hand. The rates for tint were very reasonable. Also they do tints only on Mon-Wed so make sure to get in before that. My vehicle was returned clean and in the condition I gave. The folks were knowledgeable about the kind of tints rules etc. Loved their service and would recommend for sure.
Dean Davis

★★★★★
3 years ago
Dennis and Justin are A1 individuals. They truly care about your needs, and they deliver. I recently purchased a new car and took it to them to wrap it with a PPF. The car looks incredible. There were some areas that needed some additional work after the first try, and Dennis and Justin had no problem working on it overtime to make sure I was satisfied with the work. I will definitely continue to come to Level Up/Griffins for my auto needs. Even if they can't help you, they'll put you in touch with someone who can. Really appreciate their hard work and diligence with my cars. Been going to them for years and will continue to do so moving forward.
Scott Benitez

★★★★★
6 years ago
I brought my truck to Griffin's Auto Repair and I couldn't be happier with the results. I spoke to Dennis about installing a leveling kit, new tires, rims and running boards on my 2016 Ram 1500. Dennis provided valuable insight on various brands and options for the products I was looking for. After picking out each of the products I wanted, Dennis ordered them and installed them all in a timely manner. I was impressed with the professionalism of the staff, the ability to communicate directly with Dennis and my truck now looking amazing. Thank you again.
Jenice Wilson

★★★★★
5 years ago
Dennis and his team took excellent care of my car. I had tried another mechanic shop multiple times and they never fixed my AC. The online form for Griffin's is perfect. They make sure to address all of the issues you list. I mentioned there was a noise when I idled and I wasn't sure if it was just my AC pump or another problem. The team was able to get my new ac pump installed and top off my steering pump in one day. My car sounds great and it is so nice to have AC again :) The price is very fair. I highly recommend this shop!
Chrystle K

★★★★★
a year ago
I was personally recommended to come here by a friend and I was so glad I did. I have a tiny smart car and I am always unsure if a shop knows how to work on my car. Dennis was personable and friendly and honest with what needed to be done with my car. Very grateful to have found a shop in the Bay Area!
Matresa Carlock

★★★★★
a year ago
I really appreciate the service Dennis provided, installing my new water pump/changing the oil has my vehicle working excellent, the convenience of fitting me in his busy schedule is also excellent and the price for the part and installation is affordable. I Definitely Recommend Level Up Auto Styling / Griffin's Auto Repair business for your car's repairs.
Reuben Brown

★★★★★
7 years ago
The repairs done to my car provided a serious performance change. The turbo is kicking in sooner, and it's accelerating much quicker from a stop, and at freeway speeds. A lot more power. So overall my car is driving like new! Plus the customer service was top notch! Dennis, my mechanic, was very knowledgeable, and extremely efficient. He kept me informed, and delivered results and completed my repairs quickly. I have definitely found a trusted shop for my car and will be using them for all my future automotive repair needs. I'd highly recommend this shop to anyone, who wants trusted prices, and top notch service.
nafu visesio

★★★★★
Edited a year ago
This is only my 2nd time writing a review & the 1st time was 8months ago for a restaurant. Anyways Dennis is the owner of this shop and I highly recommend him. He’s an honest mechanic and he doesn’t rip you off. He figures out the problem & lets you know right away what the problem is. He’s not like other mechanics they just want your money and they always find something wrong with your car. Dennis is a honest hardworking mechanic. I moved from Maui & I got recommended to him by a great friend of mines & I'm glad I listened. If ever something is wrong with my car Dennis is the person I call right away. Thank you for your honesty, and not ripping people off.
Will Meister

★★★★★
2 years ago
Amazing service! Dennis and his team did an amazing job figuring out what was going on with my car. He saved me a ton of money on what the dealership told me was going to be a very expensive repair by looking for the root cause of the problem. He was even able to get a new battery for my car at a discounted price. I'd highly recommend them and will be bringing my car here from now on.
Ensun Pak

★★★★★
a year ago
My car had an engine problem and I decided to go for an engine replacement. When I brought the car to Dennis to have the engine taken care of, I was provided with top quality service. Dennis was very patient with me and answered all the questions that I had about the procedure. No hard pressure sales just plain friendly and honest service. My car was driving great when the replacement was done. I would definitely recommend Dennis with your car problems or servicing!
Jaspreet Singh

★★★★★
4 years ago
Griffins/level up auto provided great service and did an excellent job at installing a full front paint protection film (clear bra) for my model s tesla. They answered all my questions and was very knowledgeable. would highly recommend!
Mark West

★★★★★
Edited a year ago
Older Volvo was running very rough, Griffin’s has maintained this car for years and once again they came through - diagnosed the problem, replaced the bad parts, and did a regular service - fast, very reasonable prices, definitely will continue to use Griffin’s for all my auto needs. Thanks! Add 12 Feb 25 had small issue w side mirror, Dennis able to fix next day, at very reasonable cost. Greatly appreciate fast n efficient service. Highly recommend. Thanks again!
C 3

★★★★★
3 months ago
Dennis was great. Very responsive on headlight repair. Reasonable price & service completed timely. He’s a great resource for unique jobs.
Vincent Jolissaint

★★★★
☆
2 years ago
Justin and Dennis did a great job on my STEK DYONPrism wrap on my Model Y. This is a really difficult film to work with, but they ironed out the little issues until I was totally happy with the installation. The car looks great, and it took a couple tries to get everything almost perfect. The window tint was terrible especially the windshield was useless. I will do down the street and get a tint shop to re-do the windshield. They mentioned that they do not have an in-house tint guy and it shows. I do not recommend getting your tint there.
Marc Masnik

★★★★★
2 months ago
Dennis was amazing, so friendly and was quickly able to diagnose and fix what could have been a major hassle electrical issue. Would recommend the team highly just as they were to me!
Emily Chow

★★★★★
9 months ago
Dennis is a mechanic I trust 100%, and his work is always excellent with reasonable pricing. I’ve been looking for a mechanic like him my whole life. I come from a big family with a LOT of different cars (each with their own set of issues), so I’ve seen many different mechanics over the years. Unfortunately, not all of those experiences were positive. It’s really hard to find someone reliable and consistent with delivering high levels of quality. Dennis has always been honest on what needs to be done with my car and never tried to pressure/upsell me on something not in my best interest, which can be rare to find in a mechanic. Dennis is also a genuinely nice person. Plus, I recently got my car tinted through his shop, and the tint job is awesome quality with real attention to detail. Thank you so much!