Line Ave Collision Center

Libby Bergmann

★★★★★

7 years ago

THESE GUYS WENT ABOVE AND BEYOND FOR ME! Sought them out through State Farm to fix my hail damage. My initial conversation on the phone with them was so friendly that I didn't call around to any other places. Stopped in on Tuesday, they said they could immediately fit me in Wednesday and have it finished by Friday afternoon so I could still drive out of town as planned! Most people I know with hail damage have waited on their car for a week or even more! I thought this process was going to be such a headache and it ended up being the most hassle free experience I've ever had with anything car related! Do yourself a favor and go to them!

LaTisha Knotts

★★★★★

4 years ago

I recently had my sons vehicle repaired at this shop. The office crew were very professional and informative. They had my sons vehicle repaired in a timely manner and it was good quality work.

paitwait vsg

★☆☆☆☆

Edited 10 years ago

They did a really good job the first time I took my car to them for repairs. It was repaired fairly quick and the work was good. I have taken my car to them a second time and the only complaint I have is that, my insurance company got my car towed to them on a Friday while I was at work. I called the following Friday to see if my car was done, and I was told they hadn't started on it, because no one left any paperwork. The towing company left my number (which their secretary showed me they had) but they never called? I asked her why didn't she call the number, she replied she didn't know who it belonged to. LOL I thought it was hilarious and when I got them the info the went right to work on my vehicle. So my insurance covers 30 days for a rental. They have had my car for 6 weeks now are still "waiting on parts. I had to give the rental car back when the 30 days was over and my insurance company instructed me to ask Line Avenue Collision to pay for the extension on the rental since they were going to have my car for an additional two weeks!! They said it was not their fault that they my car parts were on back order, which is true, BUT THEY LET MY CAR SIT AN ENTIRE WEEK WITHOUT TOUCHING IT!!!! Not to mention I have to pay a $500 deductible as well. When I called to ask again (a week later) was my car finally finished he replied no again, and when I tried to explain my frustration with not having a vehicle, trying to my get child back and forth to school, and myself to work, and them not willing to help with a rental, the man Phillip said, "Ma'am its not our fault, and your car fell in line where it was to get worked on." Well needless to say I would never refer anyone else to them nor take my vehicle to their facility anymore. Two totally different experiences with the same company. I will be filing a complaint with the better business bureau as well.

Katie

★★★★★

2 years ago

Everyone here is so friendly and professional. Quality work. I feel like I got a new car! I will definitely use them again in the future.

Alan Hudgins

★★★★★

10 months ago

Excellent! Highly recommend Spencer, great people to work with and the results were flawless!

Bethany Craig

★★★★★

8 years ago

Great people who exceeded my expectations both in finishing time and quality of work. My car looks good as new! I chose them for their location, but I will return, if ever needed, as a return customer with high expectations.

Chris Doolin

★★★★★

3 years ago

I have worked with Line Ave Collision a few times, and it's a true Pleasure! I worked with Bubba and Connie and the rest of the team without issues, they are straight up and help out any way they can. Its Really great to know there are still places like this to bring your Vehicle to.

Wayne Young

★★★★★

2 years ago

Very professional and personal,Great work, great service ,fantastic people they will do anything to help. Their body work is the best in Shreveport, this is my 2nd Time using them very satisfied with their work. and Mrs Connie is the best This message is approved by Wayne young.

Stacy Polk

★★★☆☆

a year ago

Overall they did an excellent job on my vehicle it actually looks as if it was never hit. But, I was very aggravated of the fact it took so long. My vehicle went into the shop March 18th didn't get it back until May the 15th. I was also frustrated because nobody really called to keep me informed I literally had to show the initiative to get some answers. Through it all I remained patient and my vehicle looks awesome. Mr. Spencer was very nice and informative I wanna thank him again.

s lester

★★★★★

a year ago

Absolutely 💯 % incredible work! My brand new Tacoma Truck was badly damaged in the freak hail storm! The moment you walk into Line Ave Collision Center, you are treated with wonderful staff! I had Ms. Connie! She is So friendly and helpful! She took care of all the information going to my insurance company! My Truck looks SO PERFECT AGAIN!! I hope I don’t need any body work on any of my vehicles again, but if I ever do, I AM ONLY GOIMG TO LINE AVE COLLISION CENTER!!!

Ricky Lattimore

★★★★★

a year ago

Awesomeness at it best for customer service as well as service. Did a terrific job on my Porsche they did my baby right. And I don’t often remember people name but Ms Connie it’s hard to forget. She guided till we our silver bullet was repaired.

Walker Martin

★★★★★

3 months ago

Best service ever they made my truck look brand new and they were friendly

Mary Wright

★★★★★

7 months ago

Great service and they keep you in the loop on your repairs. Vehicle looked amazing when they were done. Worked well with our insurance. 5 star, for sure!

Jeff

★★★★★

2 years ago

Best in town. Bubba and his team did a amazing job. The attention to detail is what I was impressed with .. This is our second experience with Line Avenue Collision. Both times they made the situation painless .. Thank you Bubba and Brandy and the whole team.

Adam Traylor

★★★★★

6 months ago

These guys know there stuff and walked us through the entire process step by step. They go above and beyond and it shows. My wife had been getting the run around from so many other companies and nobody seemed to want to help us. That is until Line Avenue Colission got involved and then boom just like that, problem solved! Seemed like it took them about four hours to get this job done. I would highly recommend them to anyone. Great job guys! Thanks, Spencer and Bubba.

Jennifer Cost

★★★★★

3 months ago

I highly recommend them. They could’ve easily charged me for some minor things but they did not. They were extremely friendly and I felt they were very honest. Hope to never have to use them again lol but if I ever do need a body shop I’ll definitely be back!

jacey robbins

★★★★★

2 months ago

Line Avenue Collision Center did an excellent job with my vehicle. I definitely did a number on my car as you can see lol, and they took great care of it from start to finish. Communication was clear, consistent, and reassuring throughout the entire process. The quality of their work really shows! My car looks amazing. The experience was smooth and professional, and I would absolutely recommend them! I will be back in the future when I need them! :)