Lithia Honda in Medford Service Center

Stacy Gibson

★★★★★

Edited 2 months ago

Friendly, knowledgeable technicians. Good communication. They always take good care of my vehicle.

debbie McCormick

★★★★★

a year ago

I never receive anything but excellence from Lithia Honda. Their sales and service team are professional, competent and friendly. I don't trust having my vehicle serviced anywhere else. Keep up the great work!!!

Brian Lee

★★★★★

a year ago

The guys here are great. I needed a torque converter job and Travis had me in and out and able to make our family trip. Awesome communication throughout the service. Really appreciate it.

Evan Reasor

★★★★★

a year ago

The service went quickly and efficiently. The only hangup was the unavailability of a part relating to a Honda recall. This was not the fault of the dealer, and it was well explained. Unfortunately, it requires another long trip to complete. Service advisor was very helpful.

A. S.

★☆☆☆☆

a year ago

No one informed me of what it requires for my service on my brand new Honda to be $0, plus I booked the appointment and he said it’ll be another 90 minutes. Took off work unpaid to get a free oil change so this was a waste of time to try and save money. Won’t be back even if their special requirements are met to make this free.

Jay O'Neil

★★★★★

a year ago

Just needed a replacement sun visor on my CRV. The crew at Lithia Honda had the part in stock and had me in and out of the service Dept. In less than 15 minutes. Very helpful and friendly service.

Chris Lewis

★★★★☆

2 months ago

Knowledgeable, polite and effective service through Nick Houston.

Deb L

★★★★★

a year ago

The software outage was no roadblock for Alex Cano. He worked around it by coordinating service appointments, providing necessary documentation and keeping customers calm and satisfied. Lithia service personnel completed outstanding workmanship with professionalism as they always do.

Johnnie Parker Moore

★★★★★

a year ago

Thank you, Brandon for the excellent service. The oil change was my first for 2024 Honda. You explains the remarks on the invoice very clearly and I appreciated that very much. Will see you again for my next oil change.

Natalie Palmer

★★★★★

4 years ago

We purchased two vehicles from Lithia Honda in Medford. Jesus was our sales associate and he was friendly and professional. He allowed us long test drives in our vehicles to really get a feel for them. The process to purchase was simple and straightforward- no hidden agendas or fees. The finance staff was also friendly and professional- making it so pleasant. We were thanked personally by the manager after our transaction and have already recommended this business to others!

LEANNA Ede

★★★★★

a year ago

I was pleasantly surprised that my first 1 year maintenance on my Hinda Accord had no fees attached! The only drawback is that the "low tire pressure" alert was not reset after maintenance & I can't figure out how to turn it off so I'll have to take it back in. Efficient, friendly staff completed work quickly!

Joe Fascilla

★★★★★

Edited a year ago

In the past, I was treated with grim, unfriendly, almost question ignoring service dept. representatives, causing me to dread coming in for service. This time, the total opposite. Friendly, personable and gave an accurate timeline. Kudos to Nick.

Michelle Brown

★★★★★

8 years ago

Great service! Josh did a fantastic job and worked with Honda to ensure that my repairs were covered by them. Very professional and efficient. I drive from Grants Pass to have my car serviced at the Medford dealership because I trust them to take good care of my car.

Cyrous Hajimoradi

★★★★★

a year ago

Lithia Honda has a group of professional and friendly people. They did a great job. Special thanks to Brandon. Highly recommend.

Michael Wiselogel

★★★★★

8 years ago

My 2017 CR-V needed its first oil change. I called the service department at Lithia Honda and they were able to get me in the same day I called which was very convenient for me. When I arrived Josh quickly got me checked in and explained what was needed for my first service. I could have gotten a shuttle ride home or to another destination but I chose to wait. Josh estimated it would take an hour and it was very close. They gave me the complimentary car wash and I was very happy to drive away in my clean CR-V!! Thanks Josh and the mechanics at Lithia Honda!

Jane Hunt

★★★★★

a year ago

Went in for an oil change but so enjoy one of the employees. Brandon Smith makes the whole experience. He doesn't make me feel dumb with my questions, is pleasant and knows my car better than I do

Amir A

★☆☆☆☆

2 years ago

Very poor experience at this dealership. Sales person that I dealt with used deceptive marketing ways. I have to drive an hour to get to this dealership to be surprised that what we agreed on on phone wasn't accurate. They were asking for "markup" when all other Honda dealerships around didn't ask for any. I bought a Honda car from nearby dealership 2 hrs after I entered their place. Day and night difference between them.