Lobo Tire and Auto Repair

J.L. B.H. (RRB)

★★★★★

10 months ago

Love lobo tire and Oscar he is always so helpful and kind hands down would recommend!

D T

★★★★★

5 years ago

I can’t say enough good things about Lobo Tire & Auto Repair. I was about 25 miles away, in a very rural area, when I noticed things started going wrong with my truck. I was heading out of town. I thought if I could just get to Longview I would have a better chance of finding a repair place that could help me quickly. A Google search ensued and one of the first calls was to Lobo however by this time the radiator was overheating and I needed to be towed in the rest of the way. While other shops were either closed or closing soon, Lobo said “No problem. As soon as you can get here we will see what we can do to help you.” When I arrived, Oscar greeted me warmly and said they would get to my vehicle as quickly as I could. He made sure that I was comfortable and informed every step of the way. They diagnosed the problem, ordered the parts and before long I was back on the road. Oscar even called after I had been on the road for about an hour to double check and make sure that everything was working properly. I’ve never experienced service like this at any automotive repair facility. I can’t say enough about Oscar and his team! Oh, and thank you for the peanut butter crackers!

Stephen Florence

★☆☆☆☆

2 years ago

I been getting oil changes regularly at Firestone for 3 years on my car. I visited lobo tire abt two weeks ago for an oil change & asked if they could do it on my 2019 Malibu and they said yes. A week later I start to hear tapping so I took it back to them and my oil was low. They added oil and it wouldn’t crank. One of the employees was looking under my hood so I said what you think is the problem. He said he didn’t know he wasn’t a mechanic. I guess he just a janitor or ground s keeper but it made me wonder why he was under my hood? They told me it was my battery in my key fob first then it was censors. Then he tells me it’s oil leaking all over my engine which coincidentally wasn’t there wen they did the oil change. I went to them because they have been in business a long time but I’ll NEVER go back because they don’t know a damn thing about cars. They need to take transmission down off the sign and just focus on tires. They allow unlicensed mechanics under the hood & I felt like he had been going through my things in my car. I had to get a new car and I know it’s due to their incompetence. If it’s more than a tire u need I’d keep going! Thanks

Shenna Mattes

★★★★★

5 years ago

Amazing customer service experience. I'm so glad I found them. I would greatly recommend this company. I'm from out of town and know I am at easy with reasonable prices and quality tires. Thanks to everyone you make sure people have a piece of mind while riding down the road. Was in and out amazing again.

Miriam Johnston

★★★★★

2 years ago

Lobo Tire is always honest and great to work with! They never try to oversell me and fully explain what is going on with my car. Their prices are very fair. Highly recommend them!

JW

★☆☆☆☆

9 months ago

Called before I went up there. Was told they had the tires I needed in stock. Did not have them in stock. They stranded me in town and did not give a damn about it, told me the guy I spoke to was wrong and walked away.

Eric Robertson

★★★★★

6 years ago

I Absolutely loved the place. The staff are great people. The atmosphere is pleasant, and the staff and hospitality is to die for. I most definitely highly recommend everyone in the Greater Longview area to pay a visit to Lobo Tire and Automotive for all areas of your car care needs. You will feel at home. The best customer service I've had in a long time.... And I'm a business owner!!! Again, please check them out.

Kate B

★★★★★

3 years ago

Highly recommend! Especially if you are a woman! They won’t mess around and will even show you what needs to be replaced! Oscar is amazing and so are his workers. Can’t thank them enough for the work they did for me after other shops tried to get me to pay way over for parts that weren’t even broken!! So worth the drive!!!

Melanie Fabian

★★★★★

a year ago

Oscar is the best! He has been taking care of my car for four years and I have never had a bad experience. Friendly, fare and reasonable pricing. I will never go anywhere else. Thank you Oscar 💗

Marjorie Williams

★★☆☆☆

a year ago

I went there without any check engine light on and when I left the light was on. I went in for an alternator replacement( brand new). Fast forward I’m driving down 20 and my transmission fails . I didn’t have any major problems until I went here. I’ve heard good and bad things about this place but didn’t expect myself to go down in a bad way…

TheTramp _962

★★★★★

a year ago

Very good experience! Needed new pads and rotors and they use high quality parts. Honest prices for services rendered! They even took me to work and picked me up after work!

Alaysia Freeman

★★★★★

a year ago

Oscar and his employees are fabulous! I’ve been coming here since September of 2023 and I have never had any problems when it comes to fixing my car after a wreck or simply needing an oil change! These are the BEST prices you’ll see here in Longview! These group of men are genuine and honest! They will explain it to you and make sure you understand what is going on before they move forward with anything! I needed my tire replaced my sensor and my rim fixed! They were able to not only do it quickly but worked with me and my busy schedule and for that I really appreciate them for doing that! This place deserves more than 5 stars!!!

Beverly Brown

★★★★★

8 years ago

Best tire shop in town!!! Soooo professional and the owner 😍😍 the best!!! Customer service at it's best!! I only come here for tires...I'm a loyal customer for sure!!! Great prices and they make you feel welcome!!!

Audrey

★★★★★

6 months ago

Was quoted almost $900 for front and rear brake pads and rotors at a local shop to have put on my car. Went to ABC and O'Reilly to get the parts. Lobo charged $80 to put both sets of brake pads on and told me I didn't need the rotors because mine were still good. All in all I spent a little over $150. Saved close to $650 had I gone with the other place. Lobo tire had me in and out in no time. No more sqeaking sounds.

A M-J

★★★★★

3 years ago

Needless to say due to all the construction around town I ended up with a flat tire. I was close to this location so I hobbled myself over and found out there were three Nails in my tire. I ended up just buying one tire as it was cheaper than trying to plug up the holes. Now let me just say as a woman most mechanic shops like to take advantage of us thinking we don't know much about vehicles. This place could have easily taken advantage of me considering the situation I was in but they didn't. They were so accommodating and actually gave me a discount for what I needed. They went above and beyond to help me and that is very rare now a days. While they were fixing my car I noticed three other women coming to the shop to have their car worked on so I generally believe that they help women instead of trying to take advantage of them like other places in town do. After a little Chit Chat the owner found out that I was new in town and he told me to call him if I ever needed help not just with my vehicle but with anything else. He recommended restaurants and businesses around town that I should check out and I appreciate that information. Now that is great customer service!!!

Little Blue

★★★★★

a month ago

I definitely recommend this place if you’re looking for a good tire. I stopped by today and Oscar is just the friendliest guy and is very fair on prices.

Christina Harris

★★★★★

a month ago

Very friendly service and he even put the tire on for me and told me which tire I needed to replace next. Didn't pressure me to spend more money while I was there. I would definitely recommend this place for anybody looking for a used tire.