Local Guys Collision

Donna Diets

★★★★★

3 years ago

I just had to write a review about Ken and his team. I had gone to Knoxville to UT’s veterinary College with my little dog for an appointment and had parked my car too close to the curb. When I backed up it pulled the front bumper off. Here I was in a strange city, two hour drive from home, on a very hot day, with my little dog and not knowing what to do. My husband was back home at work and suggested I call an auto repair shop. I did this and they suggested I call a collision shop. I called Local Guys Collision because I was told they take walk-ins and might be able to help me. When I arrived Ken took my car straight back and had his guy Mack get right to work on it. It is a red 2004 Sebring convertible with a long front nose so it is a difficult car to park with that long front. It wasn’t even an hour and Mack had fixed the front bumper like it had never happened. I couldn’t believe my eyes. It looked beautiful. I went into the office to pay Ken for the work and Ken said “no charge”!!! Where in this world today does this happen. And not to sound sexist…but to a woman. I was flabbergasted to say the least. I almost started to cry. It was a scary event, my nerves were shot and to be alone in a big city, with my little dog and not knowing my way around, then for these guy to totally take care of me…what a blessing! I am the daughter of the famous drag racer, “Big Daddy” Don Garlits and have seen my dad do things like this for people throughout his lifetime when people have had car trouble either on the side of the road or at our home or shop. I always admired him for that. I sent Ken and Mack autographed photos and T-shirts from dad thanking them for taking care of his daughter. We need to tell more stories like these in today’s times. We hear so many negative stories in our news today. We need to hear about our “Good Samaritans”!!! God bless you guys and thank you so much for your help. And if you need work on your car head over to Local Guys Collision they will do you a solid!!

Natasha

★★★★★

a year ago

My car is so beautiful again thanks to the guys at Local Guys Collision! Truly amazing people and go above and beyond for you. Communication is great and down to earth people. So thankful for y'all!!

Noah W.

★★★★★

a year ago

I can’t recommend these guys enough! My ‘05 mini cooper was in a crash with a deer. Local Guys Collision put a lot of hours into my car and it looks incredible! Here is a before and after.

Vanessa Peet

★★★★★

4 years ago

Local guys collision have the heart for their customers. When a deer decided to remodel my front corner a friend of mine recommended them. They really work hard for you. My situation was longer than expected with computer side of things but Ken was persistent and got her all back to new. They were very good about keeping me updated on the progress of my car and would recommend them 100 times over.

Christian Davis

★★★★★

2 years ago

First let me start this off with, the guys at Local Guys Collision are Amazing… shoot I’d even go above amazing an say God Sent! I inherited my fathers vehicle when he passed away, shortly after I was in an accident, & messed up the front end pretty bad, I had 3 different shops tell me it was a total loss… I was sick to my stomach, not only had I lost my father but I was close to losing one of the only things I had to remember him by… I was starting to lose hope Then someone had informed me of Ken & his team at local guys collision so I gave it a chance & it was the BEST chance I have ever taken in my life… Not even 24 hours of having my car Ken assured me that him and his team could get this Job done & sure enough they did & in a Timely manner! I cannot say Enough good things about this Business. 10/10 Recommend taking your business here, if you want Fair and honest work done and Great Customer Service come see Ken & his Guys

Briella Diaz

★★★★★

7 months ago

If you want to feel good about investing your money back into the people of Knoxville and get efficient, reasonable, and high quality work done at the same time, come to Local Guys! Excellent local and family-owned business. I cannot recommend them enough. I’ve had them work on my vehicle twice now and had superior customer service and top-notch repairs done each time. THANK YOU!!

Heather Ryerson

★★★★★

4 months ago

Local Guys Collision was helpful, timely, had great communication and got my vehicle repaired and returned in the time they promised. I hope to never have to use them again, but I will recommend them highly to anyone who needs this service.

Kate Shattuck

★★★★★

4 months ago

Came in with a broken bumper - Ken evaluated it, fixed it in 10 minutes and sent me on my way with no cost! Very kind, helpful ans has the 2 cutest lobby greeting Huskies! Highly recommend!

Megan Landers

★★★★★

8 months ago

These guys are amazing. My car looks as good as new! I highly recommend. Bonus, they are very friendly and do an excellent job of staying in communication throughout the process.

Daniel Davis

★★★★★

2 months ago

After I got hit by a driver on the road, I was really struggling to contact his insurance agent to help me get my car fixed. Took it to these guys and they were able to handle all of it. Very professional kept me in the loop all the time. Highly highly recommend.

Jake Culp

★★★★★

9 months ago

Had my front bumper and absorber replaced. They gave a good quote and after parts were in took about 3 days to paint and replace it. Work quality is excellent. No blemishes or debris in the paint. Edges are clean.

shine murannedy

★★★★★

4 months ago

These guys are awesome! They'll talk to you honestly, and make sure you get taken care of with the best deal available! We were able to keep our car while waiting on parts, and the repair took less than two days! Our car looks brand new. Thank you so much!

Josephine Krass

★★★★★

4 months ago

Absolutely amazing and down to earth people. Great communication and care. I sent my car there after an accident because of the reviews and Facebook recommendations and they didn’t disappoint. While I waited for my insurance to determine a total loss, I got updates along the way, such as when my adjuster went out to look at the vehicle and even photos and videos of the damage. 10/10 recommend and will be using them again in the future. Hopefully, under much better circumstances!

bell holp

★★★★★

a month ago

Ken and everyone else here are absolutely wonderful! Quality work and they truly care about their customers like family! They did a wonderful job on my Alfa and I would recommend this shop to everyone I know! They also have the sweetest huskies to greet you and wait with you! 😌 Thank you guys so much!!

Karen Reynolds

★★★★★

a month ago

I hope no one goes through the need for car body work, but if you do, please go to Local Guys. They worked so hard to turn my totaled Jeep into a great looking vehicle. I do feel it was a challenge. But they were very kind and professional. Go see them with door dings or totals. They will help. I liked hanging out talking. Don't get me started about the Huskies.

Holly Bowman

★★★★★

2 months ago

If you want efficiency- this is the place to bring your car! I am amazed that they color matched my jeep perfectly and she looks good as new! I have found my collision center for life! I would recommend anyone to bring their car to them! Plus they vacuumed out my car- now that’s service!

Adam Mabe

★★★★★

a month ago

Had a great experience with this shop. Very straightforward and easy to work with. Did a great job on refinishing and repainting some rock chipped panels (front bumper, rocker panels), and installing painting some aftermarket parts on my Cayman GTS.