Lonnie's Auto Service Center LLC

kirb

★★★★★

2 months ago

Made appointment with Lonnie's Auto to get an alignment done on my 1965 Pontiac Catalina, and I was in and out in no time! Great customer Service , and a job well done! Thank You!

Kristen Stubblefield

★★★★★

3 months ago

I came in to have my antifreeze flushed and replaced for regular maintenance, and not only is Lonnie a fantastic business owner, but even his regular patrons are extremely friendly and personable!! I will definitely be returning to have my vehicle serviced here!! This is a hidden gem!!!

Jovie Bergeron

★☆☆☆☆

5 months ago

I brought my mini cooper because my car was shredding my serpentine belt and I needed an oil change. I couldn’t take it to the dealership so I brought it here, they did $700 in repairs just for the belt to throw a month later and have an oil leak that wasn’t there previously. I took it to another shop and they said the work they did was poorly done. On the phone the employees were super condescending, probably because I’m a woman, and generally pretty rude. I wouldn’t bring any European cars here to be honest, and you might have a better customer experience as a man.

Robert Trawick

★★★★★

a year ago

Love this place for quality work and service. Nelson explains everything in detail and ensures our vehicles are safe! Burned up my rear brakes on a 2400 mile roadtrip from Washington state back home to Oklahoma. Nelson got my Element back on the road!

Julia Anderson

★★★★★

2 years ago

Lonnie had a good heart and cares about his customers . There are not many shops let out there like this one! Nelson is also has heart. No telling why this place is so busy and has so many long time customers

edwin quintana

★☆☆☆☆

5 months ago

brought my car to Lonnie’s Auto Shop for an oil leak diagnosis. They told me it was the valve covers, cam seal, and crankshaft seal. I approved only the valve cover job. When I picked it up, they were confident the leak was fixed — but it wasn’t. Later, another mechanic checked and showed me that the valve covers were still leaking, meaning the job wasn’t done properly. When I went back to Lonnie’s to discuss it and asked if they could verify or show proof the valve covers weren’t the issue, Lonnie himself got defensive and said he doesn’t “do any of that video crap,” instead of addressing the problem professionally. Overall, poor customer service and questionable workmanship. I wouldn’t recommend this shop based on my experience — they didn’t take responsibility or handle follow-ups respectfully.

Ruth Welch

★★★★★

8 months ago

These guys were really great. I felt respected and trusted just as I treated them. The work they did was beautiful. My car is happy to be home and I'm happy to have her back here. They treated her very well complete with a bath and mani pedi. I will recommend them to anyone.

Rae Y

★★★★★

3 years ago

Quick and efficient service! Nothing like a new set of tires! Thanks guys for the speedy service. If you like hassle free - I bought the tires online, paid for everything, and showed up to Lonnie’s at my scheduled appointment time, Lonnie easily located the paperwork, and they got me squared away! Nice, clean, cool facility to wait while your car is being fixed!

Amber Mondalek

★★★★★

a year ago

I had an outstanding experience with this mechanic, and I can’t recommend them enough! From the moment I walked in, it was clear that they take professionalism and customer service seriously. What impressed me the most was their honesty. After an initial inspection, it seemed like the repair might be costly, but they didn’t rush into anything. Instead, they double-checked everything and discovered that the issue wasn’t as bad as initially thought. Not only did they save me a significant amount of money, but they kept me informed and transparent throughout the whole process. What really sets this place apart is the care they show for their customers. I had a tight schedule and needed my car back at a specific time. Not only did they meet that deadline, but they went above and beyond to make sure I had a car to use in the meantime, ensuring I could make my medical appointments without stress. The owner, Lonnie, personally helped make sure everything went smoothly, and his entire crew—Nelson and the guys in the shop—were all friendly, approachable, and went out of their way to assist. This mechanic is the real deal! Their combination of expertise, honesty, and genuine care for their customers is truly rare to find. If you're looking for someone you can trust with your car, don’t hesitate—this is the place to go!

seddie barber

★★★★★

8 months ago

I really appreciate Lonnie’s for keeping my car in great working condition. They have always been reliable to do what needs to be done. Their prices are good and they don’t try to sell you on unnecessary services.

James Pierce

★☆☆☆☆

10 months ago

They gave me a set price to do a water pump. They installed the water pump and threw the car out of time. They put it together and there was engine damage where the pistons had hit the valves. I took the car to another shop to be inspected after they told me at Lonnie’s that it wouldn’t start. They screwed my timing and destroyed my engine. They refused to take any responsibility for breaking the car let alone admitting that they even touched the car. If you can’t do a job, don’t take one on that you’ve probably never done before. I miss my car they had it for over 2 months destroying it. I’m still upset about the situation. I highly recommend no one takes their cars to these snakes; especially if they are jdm cars.

Brian Dennis

★★★★★

a year ago

I absolutely love taking my car to Lonnies, I've been taking my car there for a little over 1 year. They are busy a lot, but if you need a place to do repairs, whether it be minor or major repairs. I have not had to take my car back for the same issue. They will not highball you, they give you a fair price. Their labor is quick. I'll drop my car off, and realistically, it will get checked in 1 to 3 days. (maybe longer depends on how busy) I take my car there, my mom and step dad take their cars there as well. 10 out of 10, I would really recommend them.

Karen Anderson

★★★★★

6 months ago

Great staff, honest, hardworking, fair priced I drive from El Reno to go to Lonnie's, it's worth it

Josh Norris

★★★★★

a year ago

Graco local shop. Always the best prices. They may take a bit longer than the big shops but its probably because they always have 1000 customers. Ill gladly wait for fantastic service and fantastic prices. I trust these guys

Brenda Gassett

★★★★★

7 months ago

Lonnie provides the best customer service that I have ever experienced. We have used his company for many years with our personal vehicles and our business fleet

Tim Carlton

★★★★★

4 months ago

I've been a customer for years. I've never had a reason to complain.

Otis Hancock

★★★★★

Edited 6 months ago

They are very friendly. Technicians replaced my tires in very timely manner.