Lopez Auto Repair

Brandon Dennin

★☆☆☆☆

2 years ago

Where to begin…A mechanic who charges a $150 diagnostic fee after completing the work. Brought my car in after running the codes with my own OB-II scanner. The code was for a throttle body. I bought one online for $57. After dropping it off, I received a phone call later in the day saying they had been in contact with the dealership and it was a two year wait for a throttle body because they were on back order. They can find the part in town and get it done for around $600 dollars otherwise I would have to wait two years going through the dealership. After I told them the new throttle body was in the backseat where they told me to leave it that morning and was then told that the throttle body I provided would only last 8 months. How would you know that? What if I don’t drive it? In 8 months it will not work? Please enlighten me. Probably took them 10-15 minutes to install. I’ve never heard of a mechanic charging a diagnostic fee after they complete the work, especially if you already provided the diagnoses and part. If you want an honest mechanic go elsewhere. All the positive are from people that probably don’t know much about cars. Overall, spent over $230 for a 10-15 minute job when I provided the correct diagnosis and part. Was threatened by the owner when picking up the vehicle. Stay away and save some money.

Liz Harris

★★★★★

2 years ago

This place is awesome! Wanted to have something checked out before going on a road trip and they let me know that everything was all good and sent me on my way. Another customer was saying how rare that is and I agree, that has never happened to me at an auto shop. I very much appreciate their honesty and will certainly choose them for any car services in the future. Also, bonus points that radio coffee is right across the street.

Remington

★★★★★

2 years ago

I've had several people tell me about their experiences at this place. Nothing but great experiences here. Honest mechanics. Family business, and all of them are great. I have had a lot of poor experiences at other auto shops. Everyone I know that goes here won't take their car anywhere else. I went here recently, and they are extremely fair, upfront with you, and honest. Car repairs are very stressful, but I know I'm in good hands with them. I will definitely be back.

Claire Krebs

★★★★★

a year ago

I recommend this auto shop to everyone! The folks here are so conscientious, fair, and will go the extra mile to try to get your car fixed right. We've brought both our cars here over the years & wouldn't go anywhere else. Very grateful for this business!

Mauro Hernandez

★★★★★

a year ago

Love Lopez Auto Repair! Took my car to get a full diagnostic. Since I'm going on a long drive and wanted to make sure everything was running good before my long trip. They gave me a reasonable price and good thing everything looked good. The total amount was less than what they quoted. Which was a great surprise. Who doesn't like to save money? Love how they don't take advantage of you and only charge you for the work done, nothing more nothing less. I highly recommend them. They are a mom and pop auto shop service. Don't let their auto shop appearance fool you. Their customer service is amazing. They communicate very and will let you know what repairs your car may need before they proceed any further. Basic service but they actually do it. No upsales or hidden fees. Plus they are locally owned so support Austin small businesses.

Karter Donahue

★★★★★

10 months ago

My AC suddenly went out on the Saturday of Memorial Day Weekend, and I called this place randomly and they were able to get me in immediately and fix the issue within a couple hours. The front desk woman was very knowledgeable to help explain what might be wrong and what steps their mechanics and technicians would take to resolve the problem. She was also very communicative in calling to update me- I will definitely be going back to this place if I need to in the future.

Kayla

★★★★★

9 months ago

My fiancé and I were visiting Austin from Dallas for his job and my car was having engine coolant temperature issues - I was in a bind and Lopez Auto Repair came to my rescue! They quickly look at my jeep and fixed it within a day, I was very impressed with their efficiency and professionalism! Thank you so much yall, I can’t say it enough!

Fuzz Mon

★☆☆☆☆

Edited 7 months ago

Got my air conditioner quote on quote “fixed”by them for 1900 usda. The air conditioner ended up not working again a month later. Theres a rule of logic when it comes Mechanics that goes: fast and good= expensive, slow and cheap= good, and fast and cheap= not good. This place breaks that rule: I paid 1900 dollars for them to poorly fix my air conditioner and they did it at a reasonable time rate.

Victor Chavez

★★★★★

9 months ago

I highly recommend this shop. My SUV broke down during a camping trip to Pedernales Falls State Park. Rosalinda helped me over the phone and I made it fine to the repair shop. Joaquin took care of my car diligently, squeezing it between their other jobs. They really went the extra mile. They are not only professional but honest beyond expectations. I'm really grateful to them.

Dave Trader

★★★★★

a month ago

Great place. Fixed my a/c much faster than i had anticipated and it was cheaper than what i thought it was gonna be! 😁

Kat Primeau

★★★★★

10 months ago

I'm late leaving a review (seems to be a life theme of mine 😹😭). I brought my car in to Lopez Auto when AutoTek referred me when I needed repairs and was unaware that most shops now require an appointment that is usually 7-10 days out. Lopez was pretty busy also and more people were dropping off their vehicles during the time I was there explaining what was going on with my car so it gave me the impression that they had a trusted reputation. When everything was all said and done, honestly, Lopez Auto will be my shop of choice. They were honest, didn't try to repair anything that wasn't broken, didn't try to upsell me, they were beyond reasonable, kind, helpful, and friendly. Not just all of that really, really important stuff, but they're also a local mom and pop shop! I highly recommend them!

Denver Baumgartner

★★★★★

a month ago

Only shop I’ll go to in Austin. Incredibly honest, knowledgeable, and courteous. Great work, great price, great people.

becca leal

★★★★★

2 months ago

took my car there expecting it to be expensive and take a while but they were the opposite! took my car in the same day and had reasonable prices. definitely will be going back for future car stuff! thank you guys :)

Jay Harvey

★★☆☆☆

4 months ago

I've had some good experiences here, but I recently feel like I got overcharged. Came in for an oil change and had been meaning to change an O2 sensor. I have all the tools myself but had an issue with ramps and figured I'd get them to throw it on for me. For the downstream sensor you screw it off and unplug it- super simple, should take 5 minutes if there's no issues and maybe 10-15 if it's stuck. Worst case scenario you spray some PB blaster and let it soak for 15-30 minute before you come back to it. I ended up getting charged $130 just for changing the sensor ( I believe that's their hourly rate)- which I think is outrageous for something that should be easy for a professional to handle in under 15 minutes. Partly my fault for not asking about prices first, but I had had good experiences in the past where they had been fair so I assumed it would have been similar. Moral of the story, always get a quote first.

Ethan Cordes

★★★★★

a month ago

Cisco will get you right! Had them work on my 4Runner and they did everything on time and were very professional. Their prices are fair and I genuinely believe they won’t sell you anything you don’t need.

Levi Dugat

★★★★★

5 months ago

After a very negative experience at another shop in Bastrop, I called Lopez Auto Repair for a second opinion. LAR was highly recommended as 'skilled, honest and reliable' by another well-rated shop in Austin, who said they would be better suited for the potential work my 2013 Tacoma likely would require. After taking the time to hear the story of my truck's mechanical issues and the issues we had at the shop in Bastrop, they told me I was welcome to bring it in for a diagnosis. They were very candid about what we might be looking at cost-wise for repairs, from best to worst case scenario, which I appreciated. I decided to have them take a look at the truck and towed it to them on a Friday afternoon. They were able to look at it right away and called me back to gently break the bad news to me. Unfortunately my truck's engine would require a complete rebuild (several other mechanics speculated this as well) and they gave me the price range for the work. The diagnosis was complimentary because they were able to do it in less than 30 minutes. I opted not to move foward with the work because it wasn't a sound investment considering the elaborate repair's cost vs the age/condition of the vehicle, but I would have definitely worked with them if the investment had made sense to proceed with. I will definitely be back in the future when needed, and would recommend Lopez Auto as a trustworthy shop to consider for anyone looking. They were easy to deal with, kind, professional, and no-nonsense.

wyatt monk

★★★★★

4 months ago

Did great work at a decent price, great customer service. They have a quick turn around time and keep you updated on everything that’s going on. We agreed to get both of my clutch actuators replaced but only one ended up being necessary so they didn’t go through with both, saving me money and time in the process. If you need a reliable mechanic you can trust for a fair deal Lopez Auto Repair is the place to go.