About Business
M & R Goodyear Inc. is a leading Car Repair specialist serving the Downey, CA, Downey area. They provide a wide variety of solutions, including Auto repair shop, Tire shop, and other Car Repair tasks. Boasting a solid 3.7/5 rating from 110 verified reviews, their reputation precedes them. As a locally-owned business in Downey, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Downey, CA.
Google Reviews
Jimmy T
★★★★★
a month ago
Service is off the hook ! I’ll be going back to get more stuff service on my cars.
Bimbo salani
★
☆☆☆☆
Edited a year ago
Went in for a standard check engine light. They said it was fixed but as soon as I tried to start my car it wouldn’t start. They had to hold on to my car for another day to see what the issue was. The issue was that the battery was dying. I told them this but they ignored me and still decided to hold on to my car for a day. I came back the following day and the problem was fixed. I started my vehicle and tried to open my passenger side window. It didn’t work even though previously it worked. The front desk lady told me that they didn’t touch the window and they needed to keep it for another day to try to fix it. I declined and just went to another mechanic. WORSE MECHANIC IN DOWNEY They also constantly try to sell you on other things that you don’t even need. SMH
Elizabeth Haught
★
☆☆☆☆
a year ago
Have been coming here for years. Had a nail in my tire and came to get it fixed. Mind you, all four tires on my car were bought from here and they were insured. Saul initially told us it would be a $20 fix. They come back and the guy took off our tire and says it needs to be completely replaced because of the nail placement on the tire. Which bumps it up to $180. He claims we had no insurance on our tires either. They used to sell used tires (which he says they don’t do that) and were more affordable but Saul was trying to upsell us a single $300 tire. Yet when we requested the cheapest one he looked annoyed and said “really.” Going to look for a new mechanic, because this whole situation felt like he was trying to take advantage of us. NOTE: a lot of positive reviews mention Mario. MARIO DOES NOT WORK HERE ANYMORE, neither does any of the team he worked with.
Veronica Jaramillo
★★★★★
6 years ago
I've been coming here for 7 or more years. Ladies it's hard to find a mechanic who's honest. I recommend this place and. Thank you Mario for the great work. To all woman who are looking ..for a honest and not trying to come up on you or over pricing , Mario will take care of you. Good service all around and you crew thumbs up.
Alexandra Beaupré
★★★★★
3 years ago
As a customer I know I can be a pain so I just had to take a minute to write this review because excellent customer service should not go unrecognized. Mario helped me select some reasonable tires, but when I wasn't happy with them he did everything he could to accomodate me without making me feel like a jerk. He was very patient, professional, yet also personable. I would definitely recommend this shop because of him!
Broken Vase
★★★★★
4 years ago
The entire team possesses very good people skills and customer service. During a recent visit, I was getting an oil leak repaired on my car. While there, their pointed out that my tires were dry rotted and it would be dangerous to continue driving on them. I bought in my tire protection plan, thinking my old tires were still under warranty. What Mario, the Store Manager taught me, was that the previous place sold me brand new tires that had been sitting in a warehouse for over a year. Not only, did Mario, Jennifer and Lou help me buy some new tires, but they taught me what to look for to make sure I get exactly what I am paying for......brand new tires!!!. Additionally, I had to leave my car overnight and catch the bus back to South Central. Lou ran after me, offering to give me a ride home thinking I live in the area. I was very grateful and impressed that he was willing to give and old disabled veteran a ride home. They won me over and I encourage anyone looking for a team to work on your car as though it was theirs, to give this store a shot to take care of your car needs. You won't be dissappointed!!!
Roland P. Pineda
★★
☆☆☆
6 years ago
Had a huge advert sign $13.95(approximately) oil change. Turns out it's only 4 one specific wt. Because my vehicle has more than 100k miles needs a recommended type of oil. About $40.00. Misleading advertising !
Marsha Wilkins
★★★★★
5 years ago
Bernice and Eric provided me with STELLAR customer service. Eric gave a detailed diagnostic test on my 2007 Chevy truck. He was so thorough and informative. Eric changed the oil using “Synthetic oil” at my request due to high miles and flushed my brake fluid. The price was RIGHT for both services. Being a woman , it’s important when the mechanic is someone that can be trusted! I would definitely RECOMMEND G & R Goodyear for all your car and truck needs! Thank You again Bernice and Eric.... you ROCK!
komel s
★★★★★
a year ago
this location was so nice and did an amazing job on my car, it was very affordable and staff is well informed, great place!
George Cerritos
★
☆☆☆☆
10 years ago
This place sucks I was there for 3 days waiting each of those days I was in there for about 1-5 hours they said they can handle my truck at the end of the day they decided to take it to a other shop ! These guy's don't know what there doing plus the Manger there just rips you off I paid 500 just for two Little things that would charge me 80 dollars. they said it was so expensive because I have Warranty I went again and they denied it ! There not professional not a happy customers with this place is want my money back so bad !!!!! DON'T COME TO THIS PLACE GUYS IF YOU GUYS DO THERE GOING TO RIP YOU GUYS OF
Adriel Gonzalez
★
☆☆☆☆
3 years ago
Quite possibly the worst experience I’ve had with Uhaul to date. Picked up the vehicle and noticed the gas was already empty. Proceeded to promptly pullover at a gas station and fuel up. As I started to pump gas into the vehicle I noticed gasoline was gushing out from underneath. Upon further inspection a hole had been drilled into the gas tank. Makes sense why the gas was empty when I picked it up at the Goodyear location!!! When I called the business who rented me the uhaul, they weren’t very concerned about the situation and advised me to drive the vehicle back to them!!! This was an incredibly unsafe situation and I was less than thrilled to have to lose 2 hours out of my day as a result of dealing with this situation. You should be ashamed of yourself as a company that you allow your products and vehicles to endanger your customers wellbeing due to negligence. I will be filing a complaint with the Better Business Bureau and the Federal Trade Commission. EDIT: Yes I know it’s not a uhaul, but you rent Uhaul vehicles from your business. Those vehicles are your responsibility!!
Tyler Freed
★★★★
☆
7 years ago
Was on a trip in Los Angeles from Minneapolis! Our vehicle needed some semi important repairs before heading back out. Very happy to find a nice store open on New Years day! They didnt find the fix immediately but eventually got the problem solved for a fair price. Thank you!
jwayne2k
★
☆☆☆☆
Edited 7 years ago
Went in for a 20 dollar oil change at 8am.. it's now noon and my car is on the racks and in pieces. They already told me my 2011 needed more work.. funny it didn't make that sound when i came in... Buyer beware... especially be aware of these fake reviews
David Stephens
★
☆☆☆☆
8 years ago
Absolute rip off. They don't tell you that you need special filters or oil ($$$$) until they empty your car. Plus basic oil changes on a new car (first 5000 mile change) takes 2 hours and $185 in up charges (per manufacture recommendation supposedly)
Laura Zamora
★★★★★
4 years ago
MARIO the son is amazing! He has thorough, honest, friendly, skilles and always takes the time to not only diagnose my vehicle’s issues, but he explaines them in detail. He never forces any service, but rather recommendes or encourages them. He provides incredible service and he takes the additional time necessary to finish each task. He is professional, prompt, and thorough. I am extremely impressed with his abilities and would most definitely recommend Mario to everyone I know. Mario your the best and stuck with me forever. Xxxx Laura Zamora your #1 customer 🤪✌💯
Debi Cont
★
☆☆☆☆
7 years ago
Am very unhappy with service, my hubby took car in to make sure can drive over 800 miles one way, found out right front tire was ready to blow, told by mechanic in El Paso was lucky made it safely. Then found out today the tires were never rotated as told. How could this happen? have been taking to this place for a very long time, and the kid who took care of the car did NOT do his JOB. REFER TO NEVER GO HERE EVER AGAIN
Reggie Jackson
★★★★★
5 years ago
I always have a pleasant experience here. The employees are very friendly, quick and thorough. With an oil change you get a vehicle inspection and free tire rotation. Thumbs up 👍
Nicholas Moncivais
★
☆☆☆☆
8 years ago
Next time update your damn business hours, they ARE NOT open on sundays! We went yesterday waited for no one to show up 👎🏼. It's very important as an owner to make sure you are on tops of things so you have happy customers.
Francisco Sagastume
★★★★★
a year ago
Really good customer service, guys working there they do their best to make clients happy. 😁
Lawrence’s Channel
★
☆☆☆☆
7 years ago
Horrible customer service!!! Took my truck to get a simple oil change they said it would take 30-40mins. After an hour & 40mins I had to call the location to find out why my truck wasn’t ready, The Who answer placed me on hold & receptionist answered stating it was ready & they’re short handed. I then tried to ask how long it’s been ready but the receptionist hung up. So rude & unprofessional!! When they charge me it was more than what I was first told asked them why & she responded because it needed it. I told her you’re job is to call customers & inform them before you do & if it’s ok! Never going back!
