Glenn's Auto Service - Best Auto Repair Shop in Downey Ca including Lexus, Acura, Kia and Subaru Vehicles

Pamela Phillips

★★★★★

11 months ago

Have taken my Honda Fit there several times. Have no complaints whatsoever; the crew is great and have never had any issues with my car after they’ve worked in it. I also love that they put on the invoices the date when my next service is due and what it will be for.

Chuck R

★★★★★

Edited 11 months ago

I’ve used Glenn’s Auto Service for several years now. They take care of every issue that my vehicle presents. Recently I needed to have several problems addressed, they took care of everything and my 16 year old car is once again a pleasure to drive. I highly recommend their friendly, knowledgeable service for your car repair needs.

Chuy

★☆☆☆☆

Edited 6 months ago

My first experience, but I came in to bring my Escalade that needed an inlet & outlet heater hose replacement, they were charging me roughly $1500... They kept stressing that they were OEM parts so that's why the price was that much, also they needed my car in the shop for about 5 to 6 days til it was ready. I came to get the parts myself OEM for around $350 total including the thermostat... Did the job myself in around 2 hours. Not sure why they needed to keep my car for that long and outrageous pricing for something so simple. Glad to see you guys took the time to investigate my visit, note since September 2023 til this day I haven't had any issues with my truck, even though I replaced those plastic fittings and hoses myself. They're were literally snap on fittings, nothing too complicated, so my complaint is solely that it's overpriced for something so simple.

Jerry Robinson

★★★★★

5 months ago

Mike at Glenn’s has been servicing my vehicles for many many years. Work is always professionally done and is always top quality!

Corbin Wiles (TheMayor)

★★★★★

8 months ago

Absolutely incredible service. I called a few shops to get my AC evacuated and recharged to fix a transmissions leak (Transmission cooler and AC condenser are the same unit for my vehicle for those curious, 07 Grand Caravan). I had the AC condenser part already and was possibly looking for a shop to take that part and do the work. Glenn's Auto does not offer work from customer purchased products, totally understandable. Mike talked options with me given I had the part, we settled with Glenn's shop evacuating and recharging the freon and I would take care of replacing the AC Condenser. I had them evacuate the AC the same day I called them and that evening I was able to get the AC condenser replaced, and then brought it back in the AM to have them recharge the system and I paid for the service after recharging. Given how small their space is, I was pretty shocked they were able to get this taken care of in such a short time. The reason I am writing this review though is because Mike gives me a call a few days later to make sure everything is working as it should. Wow! I don't remember any time with any company giving me a follow-up call to see how things are going. That really blew me away.

Mariela

★★★★★

9 months ago

Very positive experience. They invested the time and effort to correctly identify the problem so they could properly diagnose and repair my car. Great customer service they were friendly, professional and kept me informed. If your looking for a place that prioritizes quality work, take your car to Glenn’s.

Sonya Christian

★★★★★

5 months ago

Once the car problems was identified the repair work was done very quickly and I was kept in communication through out the process. Friendly staff and happy with the work done.

Gayla Alvarez

★★★★★

a month ago

Great place! Super friendly and professional. Jason did an excellent job of explaining the details and getting me back on the road. I would definitely recommend.

Jojopahmaria Nsoroma

★★★★★

a year ago

Glenn's Auto Service is super great and now has me as a customer for life! I had gone to a referred mechanic and even to the Nissan dealership in Gardenia but even after spending $600 my Nissan Juke was still not able to get smog checked because the "check engine" light was still on. Thanks to Google Maps, I found Glenn's Auto. The quality and level of service, their honesty, professionalism, and stellar customer care was unlike any I had ever experienced from an auto shop before. I was given a free over-the-phone consult after sharing information of what services had been done, and I felt like they really cared about my situation. Only after giving my car a thorough, I mean thorough digital and hands-on inspection, they shared what needed to be done, and provided an estimate that didn't increase when the bill was due. They also kept my car and drove it about 50 miles to insure that their work was successful and that I would be able to drive safely. They even got my car smog checked. Whenever they said they would call back, they did, and they finished repairing my car within the time frame they estimated. And, they even completed their service by leaving cookies and a thank you on my steering wheel! I am so grateful to Mike & his wife, Jason, and their amazing mechanics who got my car back on the road. Yep, they are the only mechanics I'll ever need as long as my Juke stays alive.

lu villalobos

★☆☆☆☆

6 months ago

My incident happen a few yrs ago but every time I pass by I get upset. I took my daughter’s car there a few times and very pricey. The straw that broke the camels back was when I took my daughter’s car and was told she needed a NEW radiator and it would be $808 and when I said no thanks they said car was inoperable. I sent AAA and upon arrival caught the short frumpy guy moving it. Pretty OPERABLE to me. When I saw AAA put my car on the tow truck I saw my driver side window CRACKED and asked and got the O DONT KNOW. I asked how much to fix and lo and behold $808. Towed my car to another mechanic and NOTHING wrong with radiator and COMPLETELY OPERABLE and lasted 2 and a 1/2 more years until daughter traded it in. The only good thing there was the nice lady up front but when I asked Mike about the windows he knew NOTHING. Daughter had cameras on car for security and we know who broke the window but daughter said no use to press charges. Short frumpy guy who drove a truck!!! NEVER AGAIN RIP OFF

I D

★★★★★

4 months ago

Went in with concerns about my transmission which was slipping and jerking also A/C wasn't cooling properly. Very honest service consultant advised me to start by fixing leaks they found on the fuel lines, and fortunately that was the problem. Very professional and honest mechanics.

Gloria Gonzalez

★★★★★

a year ago

I cannot express enough gratitude for the incredible service provided by Glenn’s Auto Service. My husband and I found ourselves in a rather unusual predicament when we discovered a litter of baby kittens nestled snugly under our car. Panicked and unsure of what to do, we rushed to Glenn’s Auto Service, hoping they could assist us in safely removing the kittens. From the moment we explained our situation, the staff at Glenn’s Auto Service sprung into action with unparalleled kindness and efficiency. Without a moment's hesitation, they assured us that they would handle the situation promptly. Not only did they demonstrate exceptional professionalism, but their genuine concern for the well-being of the kittens was truly heartwarming. In what felt like no time at all, the skilled technicians at Glenn’s Auto Service carefully and swiftly extracted the kittens from beneath our car, ensuring their safety and comfort throughout the process. Their expertise was evident as they handled the delicate situation with the utmost care and precision. What truly sets Glenn’s Auto Service apart, however, is their compassionate approach to customer service. Throughout the entire ordeal, they remained incredibly understanding and supportive, offering reassurance and guidance every step of the way. Their genuine empathy and willingness to go above and beyond left a lasting impression on us. Thanks to the exceptional team at Glenn’s Auto Service, what could have been a stressful and daunting experience turned into a heartwarming testament to human kindness. I wholeheartedly recommend Glenn’s Auto Service to anyone in need of automotive services, knowing that they will not only deliver exceptional results but also extend a helping hand in times of need. Thank you, Glenn’s Auto Service, especially Mike who assisted us the whole way for your outstanding service and unwavering compassion.

Matrix #

★★★★★

3 months ago

Glenns auto completed a heavy job, related to opening the top of the engine and replacing parts on my truck. Not many shops are willing to take on these types of jobs but they did. Have not had any issues so far, they were even cool enough for me to ask for my old broken parts, i like looking at my old parts, thats my personal preference. The only thing was although it was pricey, the job was labor intensive, I know if i decided to do the job myself, it would take me a while. so over all, work was great, and price fair.

Comense 2.0

★★★★★

3 weeks ago

The best and most honest mechanic shop I've ever been to in my life! Also really really competitive pricing compared to other places! Couldn't thank them enough!

Robert Atkins

★★★★★

a month ago

Jason and Mike were ready when I arrived, they confirmed the nature of the service and contact info. I was there for warranty work on my Fisker Ocean and they checked my 12V battery i response to a warning message. They checked the battery and suggested a replacement, which I had them do. The car was ready when the said it would be.

W01110 FA03

★★★★★

a month ago

I have had all my cars in for service there not because they are the cheapest priced but because the work they do is exceptional and I can trust the work. Sure everything can be done cheaply but then you get what you pay for. They are reasonably priced but provide invaluable peace of mind. My cars issues get resolved and they stand behind their work. Thank you

Jimmy Purdy

★★★★★

a month ago

We recently had motor mounts replaced on a vehicle, and I can confidently say the experience was outstanding. This was actually a sublet repair from our shop — and in this industry, taking care of each other matters. You have to know who you can trust and depend on when you send work out, and they absolutely delivered. The quality of the repair was top tier. The vehicle came back smooth, solid, and driving like it should. Communication was clear, turnaround time was professional, and the workmanship spoke for itself. You truly get what you pay for. Cheap work is expensive in the long run, especially in this business. I would always pay more for top-grade service and the peace of mind that comes with knowing the job was done right the first time. If you’re looking for a shop you can rely on — whether you’re a customer or another shop — this is one you can trust.