Mackin's East Vancouver Auto Body

Gayle Jones

★★★★★

2 months ago

Had my daughters car in for a fender bender some time ago to be repaired. I am in the insurance industry and my previous shop for years was bought out by a national company I have yet to trust. I came to Mackin's as they are well known in the Portland Metro area as a great company. Great service, body work and communication. I will suggest Mackin's to family and friends from now on!

Trumpetfish53

★★★★★

2 months ago

What a great experience from walking in the front door and being greeted immediately by Tracy working the desk and Nick who handled the repairs on my Dodge Ram truck from start to completion. The staff was very knowledgeable, accommodating and made the overall experience very enjoyable! The repairs Definitely met my expectations and the delivery picking up my truck was professional plus my vehicle was clean and detailed-wow!! I’m very impressed and a fan!!

James Rasmussen

★★★★★

4 months ago

The staff at Mackin's was very friendly and professional. My Toyota was repaired to pre-loss condition.

Gayla Dukart

★★★★★

5 months ago

5 Stars – Outstanding Service and Quality Work! I recently brought my car into Mackins Auto Body Hollywood after it was wrecked, and I couldn't be more impressed with the results. From start to finish, the team was professional, transparent, and incredibly skilled. They kept me updated throughout the entire repair process and worked with my insurance company, which made everything much less stressful. When I picked up the car, it looked brand new—like the accident never even happened! The paint matched perfectly, the bodywork was perfect, and they even detailed the interior. It’s clear they take real pride in their work and care about doing things right. Highly recommend Mackins Auto Body Hollywood to anyone needing repairs, whether it's minor damage or major collision work. These folks know what they're doing, and they do it with integrity and top-notch craftsmanship. Thanks Joey and the entire team. Gayla

Jud McFeters

★☆☆☆☆

4 months ago

Be cautious about what you’re paying for here. Read your quote thoroughly BEFORE agreeing to work. Asked for a quote to fix a dent in one door, a big scratch in another door, a replace a broken taillight assembly. The quote I received included replacing the roof rack that had absolutely nothing to do with what I talked to the tech about. It was never mentioned by me or by him, but somehow it’s on the quote. That would have been an extra $500 in parts and more than an hour extra in labor for what? Padding their profit margin? I took my car elsewhere to a shop that was not trying to get over…

Scott Scriven

★★★★★

6 months ago

Great auto body shop. Quality work. Effortless getting it handled by my insurance provider. Great customer service. In the unfortunate event that I need additional body work on my vehicle again, I won’t hesitate to take it to Mackin’s again

A.J.

★★★★★

2 years ago

The repairs on my vehicle took about 4 +/- weeks. Not too bad in my book. They kept me up to date via text every step of the way, and were very professional. The only reason it took as long as it did was insurance company bull$h!t + the summer heat. I was also impressed that Mackin looked out for the well-being of their employees and closed up shop on those especially scorchin' summer days. Nope, you don't come across that kind of empathy from a business that often. Top notch 👍

David Schmidt

★★★★★

4 months ago

I work with all of the body shops directly. This East Vancouver Mackins is one of the cleanest body shops in the industry. Feel confident your vehicle is in good hands !

Kenny

★★★★★

6 months ago

This is my second repair by Mackin. They did a perfect job the first time, when the second event happened I already knew who was repairing my chariot. Great work with regular updates by Nick. Highly recommended

Hannah Mills

★★★★★

a year ago

My experience exceeded expectations. Chris and the receptionist (I wish I could remember her name) were exceptionally friendly and maintained clear, consistent communication throughout the entire process. When I received my car, I was genuinely impressed as it was even cleaner than when I dropped it off. The attention to detail was outstanding. I truly appreciate the hard work and dedication they put into repairing my vehicle. I highly recommend their services!

Fintile 2012

★★★★★

a year ago

Kept me updated throughout the entire process, through each step, from Intake to final putting vehicle back together. They also stepped in to deal with insurance which was a huge weight off my shoulders. Hood, Fender and bumper replaced and repainted, passenger side door required "blending" of paint to better match the new panels. Very well done, can't tell any work was done at all. Very seamless

Cory Tillman

★★★★★

a month ago

Great auto body shop, professional staff! They did an amazing job on my truck.

Debra Prichett

★★★★★

a year ago

My car got a big owie. Mackin's did a wonderful job fixing it. Office staff is nice, I received regular status updates, and the repairs took less time than original estimated. Not only the above mentioned great service I received, but my whole car looks a bit more shiny like it was buffed, cleaner than when I dropped my car off for repairs. And... the rims are clean! Thank you so much for that. I tried to clean the rims last summer to no avail. Happy customer here. :)

Cav

★★★★★

4 years ago

Very glad I chose to come here for repairs of my toyota. It wasn’t enough to claim insurance for but was very reasonable for out of pocket. They did, however, work with my insurance company to replace the windshield which was a nice surprise. I will definitely consider coming back. Pictured is a really odd dent that I didn’t expect them to do much with but it looks so much better.

S M

★☆☆☆☆

Edited 10 months ago

This is the 3rd time I have used this joke of a company. I would give negative stars if I could. They refused to fix a paint issue caused by them even though they “guarantee their work”. Even though Nick stated that they would fix the paint issue. They also failed to do a proper inspection of the tires on my vehicle, clearly missing the fact that there were nails on the outer inner part of my tire causing issues with my insurance. I eventually had my vehicle towed out of the place and took it somewhere else. On a previous occasion I brought my car here and they repaired the back hatch on my car. I had to take it back because they didn’t install it properly and they completely missed the bottom section of the hatch when they painted it. They also left a half eaten cheeseburger in the center console of my car and then charged my insurance company a cleaning fee. This place does subpar and lazy work, I would never recommend this place to anyone and will never bring any of my vehicles back here. Be extremely careful if you bring your cars here for repair they will do low quality work on your vehicle and give you the run around… Excuse me, insurance fraud?! Your team failed to even look at my tires where there were nails clearly in them. This is the type of business they run here, they are frauds and a joke. I have all the records including where you charged my insurance company a cleaning fee, and you sure in hell did leave a half eaten cheese burger in my center console. I also have conversations to prove all this about the tires and paint you will not guarantee. Not only do you not guarantee your work but you participate in false advertising. The community deserve to know how fake, misleading and fraudulent you run your business and employee people who can’t even do their job…. Look at all your previous negative reviews… they are all basically the same issue. You run a shady business

Paul Kaza

★★★★★

3 years ago

It was remarkable, really. I'd just taken ownership of a gleaming silver Audi A5 Coupe. An oversized concrete abutment in a parking lot on a hill was the cause. Virtually impossible to see. They did an excellent job on the rocker panel repair and matched the silver paint perfectly. I have utilized many high quality body shops in my 55 years of driving. None even come close to Mackin's. Not a score of 10...I'd give them a 12, and certainly 5 stars on the Google scale. I will never again go anywhere else. Paul Kaza Vancouver, WA

Eldon Mains

★★★★★

10 months ago

Took my car in for estimate because door was rubbing on fender making a scraping sound when opened. The estimator took a look at it and within 5 minutes he had it fixed and said no charge! This is great customer service. I would definitely recommend Mackin’s to anybody in need of a body shop.