McCarthy Jeep RAM Chrysler Dodge

Kevin Hemme

★★★★★

3 weeks ago

I can easily write a pretty long review here. Establish bona fides to tell you why you should listen to me, but who cares. I'm two months into my purchase and I'm willing to still write this because McCarthy Jeep RAM Dodge earned it. I thought going into it I would not easy to work with. Hard lines all over the place. I should also mention was insanely upside down on my Tesla with FSD and extras that turn out to not really keep their value. But sometimes you cross paths someone who is a genuine, real deal person and you begin to realize that they are actually working for you and not just working you. Jeff Daniels is 100% that person -- proof is in deal (and documents). I cannot tell you about any other sales rep in that place and I never will as long as Jeff works there. He masterfully and unselflessly negotiated with his management and my many "hard lines" to have me driving away in exactly what I wanted and with what I thought were impossible terms. Every sales person wants to make a sale and of course they're going to put some work in to do it. But Jeff made it feel easy, too easy. All I can say is if you're looking for that RAM truck, or Jeep in the KC area; go see Jeff Daniels at McCarthy in Lee's Summit. Thank me later. Well, thank him when you're driving away in your new ride.

Mike Pike

★★★★★

a month ago

We had an amazing experience with Alyssa buying our truck. She’s very knowledgeable about the vehicles and easy to talk to and get along with. She even came in on her day off to accommodate us. Very straight forward and place, no bull crap. When we asked what the out the door price was before we even started they were upfront and gave us that number straight away. Will definitely come back when we’re ready to get that Durango SRT!

albert minnis

★★★★★

2 weeks ago

Purchased a used Jeep Grand Cherokee last fall…. Low payment and this car still feels new and drives like a dream 6 months later! Loved everything from start to finish! Won’t buy from anywhere else. If you want long term security and low payments, this is your spot. Thanks again!!!

Lori Smith

★★★★★

6 months ago

If you're in the market for a vehicle - you won't find better service than the team at McCarthy Jeep! Glenn P is one of the best. Our experience buying a Jeep was so amazing we ended up with two! Glenn is knowledgeable, kind, super responsive and made the dreaded car buying experience enjoyable! Zach and Jordan deserve a shout-out here too for being so helpful. In a world where we've lost site of customer care...find your way to McCarthy Jeep in Lee's Summit. They will impress!

Dominique Sparkle

★★★★★

2 months ago

I went to the Jeep service department to get my car fixed, and the customer service was absolutely amazing. Sean and another gentleman (a Marine—I wish I remembered his name) went above and beyond for me. I don’t know much about cars, and everything was explained to me in the best way possible—clear, patient, and without making me feel uncomfortable or talked down to. My appointment was scheduled for Thursday, but my car was finished by Wednesday. They made sure I wasn’t left stranded, and that meant a lot to me. I’ve always shopped around for the best price when it comes to repairs, but moving forward, I’ll be doing all my repairs here. Exceptional service matters to me, and this experience truly delivered. As a woman, I felt respected, taken care of, and valued. I absolutely loved that.

Omar Merida

★★★★★

6 months ago

I went in there with the purpose of getting a new jeep. Ran into some problems but Taylor did her magic and so did Derek Nicole was amazing with clearing and getting our vehicles ready for us. The experience was great. But with Nicole handling the vehicles and Taylor doing what she does best it all came together and we got our new vehicles. The finance team was amazing. Paperwork was a lil off but we caught it in time and they fixed it Derek was a chill guy but again they made it work and it worked out for us they took really good care of us. Even tho they didn't have to they stayed after hours to get us those vehicles do I recommend them yes. Don't think about go there and get your new car

sujhan Montalto

★★★★★

2 months ago

I had an excellent experience at McCarthy Dealership while purchasing my 2026 Jeep Rubicon. Melissa and Nicole worked as a true team and made the entire buying process smooth and stress-free from start to finish. They were incredibly helpful, friendly, and professional. There was absolutely no pressure to sell, which I truly appreciated. Instead, they took the time to answer all my questions, explain every step clearly, and genuinely worked to help me get the best deal possible. Their transparency, patience, and teamwork made a big difference and turned what can often be a stressful process into a very positive experience. I would definitely recommend McCarthy Dealership, and especially Melissa and Nicole, to anyone looking to buy a car.

Alex Grammer

★☆☆☆☆

9 months ago

This all started with 3 simple fixes to my car. Just to get it diagnosed took 2 days when I was told it should only take 1 day by my service advisor Greg. Well then it was time to get it fixed my husband went to pick it up because after last time I just felt unheard by anyone and it was scratched on the paint and center console broken hood lack and didn’t change the oil. I spoke with Joe the GM when Dillon wouldn’t answer my phone calls or was told he was to busy for me and he just made me feel so stupid for feeling unsafe about my hood lack being broken as it moved around freely on my floor bored as it was still connected to the cable. Dillon the service manger who would NEVER talked to me till today when I went to pick up my car from being fixed from there damaged As I picked my car up Dillon said that I need to have my husband give a 5 star review and I had to inform him AGAIN that my husband doesn’t have a single thing with it and has been informed about that already as it’s my car and not his, making me feel unheard once again and May I add my scratch aren’t even all fix so now I have to pay out of my own pocket to get it fixed so I know it’s done right

Melinda Armstrong

★★★★★

8 months ago

I had an amazing experience at McCarthy dealership while purchasing my 2025 Jeep Wrangler Willy! From start to finish, everything was smooth, stress-free, and honestly enjoyable. Brad, my salesperson, was absolutely fantastic. He was knowledgeable, patient, and genuinely excited to help me find exactly what I was looking for. He answered all my questions without ever making me feel rushed or pressured, and his professionalism and kindness made all the difference. The entire team at McCarthy made the process easy—from test driving to financing to driving off the lot in my dream Jeep. I couldn’t be happier with the level of service and attention to detail. If you’re looking for a dealership that truly cares about its customers, I highly recommend McCarthy. And if you get the chance to work with Brad, you’re in great hands. I love my new 2025 Wrangler Willy and will definitely be returning for future purchases!

Mya Boo

★★★★★

3 months ago

Kaleeb Shanklin was absolutely amazing. I walked straight up to him outside and said "im in a pickle" his words were, "let's get you out of it". Here I am now with a brand new car no hassle, and nothing but good teamwork from my salesman and the financing department. Mr. Jonathan Evans(in financing) was answering questions and insuring I was protecting me and my assests to the fullest. So happy I drove my old tires on their lot and pulling of with my new ones and a smile on my face. #buyingacarshouldbeexciting Well done McCarthy in lees summit! Thank you again Mr. Shanklin and Mr. Evans Sincerely, - a new loyal customer P.s- I would love if there was a gong to hit once you buy a car. !!

Oliver Coltharp

★★★★★

a month ago

Definitely I'll be a repeat customer. Alyssa and the sales manager were very efficient in getting me into a later model with less miles. I'm completely satisfied with my purchase. No running issues for a car purchase made on Friday the 13th none the less.

paul rison

★☆☆☆☆

a month ago

First time leaving a review (wish they had zero stars), but McCarthy really outdid themselves, so I thought I should warn others. My first experience was at their body shop over the summer. They had our truck for over 2 months for hail damage and we had to return 3 additional times to fix items they broke while they had it. Good thing I took photos of the original interior condition, as they tried to deny it all. I decided to give them a second chance at the Jeep dealer for service since we own 3 Chrysler vehicles and it's convenient to stay in Lee's Summit. The service department under the old Lee's Summit Dodge/Jeep was poor (probably why they got bought out by McCarthy), but these guys really take the cake. I had my vehicle in multiple times with different service advisors for a simple window repair. Mind you, I had to ask them daily for updates the whole time. After having it for 2 separate occasions totaling 7 days, turns out they didn't even order the part 😁 After telling me literally the day before to bring vehicle back in, didn't even touch that day and then next day that the vehicle would be done by noon. I showed up at 5pm and the part was never ordered. Again, no call from them the whole time to even tell us this. They wanted me to come back... again and would order the now "backordered" part, mind you again its not on backorder as I already checked OEM. They would now cover labor but they quoted me $200 over entire original quote. Guess they needed to cover labor so they said part cost was much more then original price. Hmmmm. Guess they forgot we already ran price of just the part costs. Worst of all of this, while "discussing" this with the advisor, the service manager was apparently too busy to come out and get involved, could not believe the lack of customer service—he just stared through the window. I won't even get into further details, but just wanted to share my experience so you all can make up your own mind whether to buy or have anything serviced by this group.

Maria Laffitte

★★★★★

4 months ago

I had a really great experience at McCarthy buying a new car. The team was professional, friendly and incredibly helpful. The General Manager, Joe, even made a point to stop by during the process and introduce himself. You can tell he genuinely cares about customers and takes pride in creating a great experience. The whole staff went above and beyond to make sure everything was smooth, clear, and stress-free. As a woman shopping for a car on my own, I’m always a little cautious walking into a dealership, but Joe and his team were the complete opposite of pushy. They were transparent through every step, and never once made me feel taken advantage of. The pricing on my new Jeep and my trade-in was fair, straightforward, and better than what I was offered elsewhere. I highly recommend McCarthy!

Calvin Kline

★★★★★

4 months ago

This place made buying a car enjoyable, thought I'd never say that in my life. Literally called about a vehicle around afternoon, drove it home same day. Great team from start to finish, had me in and out quickly.

Vincent Gennusa

★★★★★

4 months ago

Shawn Seigel is by far the best service rep they have. I have followed him to three different dealerships now. Overall the dealership in whole are quick to stand behind the products and warranties they sell. The General Manager, Joe Balsamo takes the time to address the customers concerns and is quick to deliver a solution that meets the customers needs. They had my car back up and running in under 24 hours. Hands down this is the best dealership experience I have ever had. I highly recommend!!

Frank M

★★★★★

6 months ago

Had an OUTSTANDING experience working with Alyssa as my salesperson on a new lease. If you’re on the market for a Chrystler/Dodge/Jeep, go link up with Alyssa in sales, Kevin in financing, and Keenan the manager, along with the entire team, at McCarthy! They’ll hook you up with a good deal!

Tammy Fredendall

★★★★★

2 months ago

Thanks to Derek we had the best experience we have ever had purchasing a vehicle! The entire staff was very kind and made the sale run smoothly. If you are in the market for a new or used vehicle go see DEREK, he was a very professional and kind young man .