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About Business
McMahons Best-One Tire & Auto Care brings expert Car Repair solutions to the local community in Fort Wayne, IN, Fort Wayne. From Auto repair shop, Car repair and maintenance service, Oil change service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Fort Wayne, IN appreciate their attention to detail, leading to a consistent 4.5/5 rating from 262 reviewers. By focusing on the specific requirements of the Fort Wayne, IN area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Fort Wayne, IN and beyond.
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Google Reviews
Hunter Zent
★☆☆☆☆ EDIT: I went to Marlene’s location on Coldwater Road, just south of Coliseum Blvd. Marlene was able to get everything handled. Wherever Marlene is, is the location to take your vehicle. Thank you greatly Marlene, I can’t thank you enough for your awesome service! I came in the morning of 1/23/2026 for a control arm replacement with a scheduled alignment afterward. My appointment time was 9:30 AM, but the vehicle was not brought into service until 12:59 PM. Prior to this service, my steering wheel was straight. After the alignment, I was told that “it can’t be made straight,” but no mechanical reason was provided. Typically, a condition like this would be caused by a bent or damaged steering component, such as a tie rod, yet no such issue was mentioned or shown to me. I documented the condition of the steering wheel before arriving. The first photo was taken at 8:47 AM on 1/23/2026 and shows the wheel centered. The second photo was taken at 4:49 PM the same day and shows the wheel off-center after your service. Both photos are included below. I also have a video from my arranged vehicle pickup party, about 2 weeks prior to this service, that my steering wheel was straight and will provide video upon acknowledgment. After picking up the vehicle, I took it to another shop at approximately 5:30 PM to have the claim that the steering wheel “could not be straightened” evaluated. That shop stated that a steering wheel not being centered after an alignment is typically the result of improper workmanship, and specifically described it as a matter of not completing the alignment correctly. I was also charged for a 4 wheel alignment and only received alignment work on the front two wheels. I have always trusted McMahons with my vehicle, especially given the stereo equipment installed in it, and I have had plenty of positive experiences in the past. However, this service has significantly impacted that trust. I am requesting that this issue be reviewed and corrected and a refund issued. Thank you have a good day, I hope this can be corrected.
Michael Piercefield
★★★★☆ I scheduled an appointment online and dropped my car off overnight. Was called the morning of my appointment and said they were getting the car in to have the work done. After about 1 pm I hadn’t heard from anyone so I responded to the text message I received asking for an update. No reply. Called them at 3:20 pm and was told that they didn’t show my car on the schedule to be worked on. They finally got it in and done but I was told my the fill in store manager that the online scheduled appointment only goes to the assigned store manager and not to him so he didn’t know about it, however I had told him that the guy I spoke with on them phone knew about my car being in there but never relayed the message to the fill in manager so a whole lot of miscommunication. Not real happy. Plus my Firestone credit card would not work there even after I was told it would.
Scott Leger
★★★★★ Todd at the New Haven location was extremely helpful and accommodating. Been a customer for years. This is my 5th set of tires purchased here. I own several vehicles.
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