Meineke Car Care Center

Eric Hepner

★★★★★

Edited 4 months ago

Arrived early for my appointment, but they got me in right away. Pricing was as discussed and the service advisor was very knowledgeable. Updated to say they're still great

OWUSU SIKA RICHARD

★☆☆☆☆

a year ago

I recently visited Meineke in Normal for a car inspection, and it was the worst experience I’ve ever had with a car inspection place. The technician checked my car and acknowledged that it was in good condition overall. However, he pointed out that the tires were slightly worn and insisted that I needed to buy new tires before he would approve my inspection. This seemed unreasonable, especially given that the rest of the car was in good shape. I understand the importance of safety, but the tires still had some tread left and were not in immediate need of replacement. This felt more like a sales tactic than a genuine concern for safety. I ended up going to another inspection station for a second opinion and had no issues there. I would not recommend Meineke in Normal based on this experience. It was frustrating and seemed like an unnecessary attempt to upsell me on new tires.

Robert Wheeler

★★★★★

7 months ago

I needed an inspection for rideshare and there was an unusual sound (it was there for a while) coming from my exhaust! They inspected my car and passed it because the sound was not too loud. They said it was coming from my exhaust and that they could fix it for $150 instead of ordering a $400 part. I scheduled that repair and they did just what they said they would. They also fixed a rattle in another place completely free of charge! (Restoring my faith in auto repair shops)

Mary Linder

★★★★★

Edited a month ago

Check engine light came on. Went to Meineke to have it assessed. Needed a new battery. They squeezed me in took care of the problem and I was on my way. Highly recommend

Mike Welch

★★★★★

a month ago

My experience was wonderful, quick and painless (besides the pain in my wallet lol) very friendly staff to work with got my truck in and fixed in a few hours!! I definitely recommend this place

Edwin Wiggins

★★★★★

a month ago

Based on my family's past visits, I trust this service center. On this visit, the service manager clearly explained what was wrong with my van, and what it would cost to fix it. I'm very satisfied with the results.

Dora Duvall

★★★★★

2 months ago

I came in early on a bitter cold morning. They gave me great service. I left a very happy customer. I would highly recommend this company

Victor Gonzalez

★★★★★

10 months ago

They were able to fit me in to take care of my tire issue. I arrived early, they took me in earlier than I expected. Work was completed quickly and everyone was very friendly. Thank you!

Ronald Stasiowski

★★★★★

5 months ago

I called and they got me an appointment for first thing the next morning. The tech was knowledgeable, fast, and the price was on par with competitors. All of the staff was friendly even being so early in the morning. This will be the only spot I patronize for front end alignments from here on.

Brian Zachow

★★★★★

a month ago

I was able to get an appointment the same day and they fixed my exhaust issue and had me back on the road within an hour. Fair price too!

Shevelle Watts

★★★★★

3 months ago

Mark was very kind. He explained thoroughly. And their prices are reasonable. And they got me in and out in no time. I would recommend them. And have made them my new Mechanic shop here.

Leonardo Ramales

★★★★★

6 months ago

I recently completed my vehicle inspection for both Lyft and Uber, and once again, the experience was outstanding. The service provided was efficient, thorough, and consistently professional. The staff demonstrated exceptional customer service—friendly, knowledgeable, and genuinely committed to helping drivers succeed. They worked closely with me to ensure my vehicle met all required standards, offering guidance and support throughout the process. Even with a few mechanical issues that needed attention, the team remained patient and solution-oriented. Their willingness to collaborate and find practical fixes made a potentially stressful situation much smoother. I truly appreciate their dedication and highly recommend this inspection center to any Uber or Lyft driver looking for a reliable and respectful experience.

Julie Henderson

★★★★★

Edited a month ago

I had an appointment with my local Meineke Car Care Center but when my car wouldn't start to get there so they sent Shelton to jump my car free of charge. Shelton was polite and followed me to their Center once my car started. The diagnosis took over an hour but once completed, they realized it was a situation only the dealer could address. They did not charge me for the evaluation. They sent me home with a written description of the problem to give to the dealership. I am so grateful to Mark and Shelton and the Meineke company for their outstanding customer service and integrity. Although no sale was made in this situation, Meineke is now the place I will take my care for all future services. Thank you for an outstanding experience!

Doug Sanders

★★★★★

2 months ago

I had a Lyft inspection performed on my vehicle. Mark and the rest of the staff were profession, friendly, and completed the inspection in a very timely manner. Highly recommend this business.

Pastor Donna M Toney

★★★★★

5 months ago

I contacted Minor Key and, within just two days, we had agreed on a price for the estimate. I truly appreciate Mark and Matt for their support throughout the process. My car was ready the very next day, and they completed some additional work that was factored into the price. I found the pricing to be fair, especially considering the quality of the work they provided. These professionals are genuine; they don’t play games and are straightforward with you. I really value that approach.h you. I really value that approach.

Hayley Fairchild

★★★★★

5 months ago

I’ve never had better service for repairs on my car. Reasonable prices, no fluff, no trying to sell me repairs I didn’t need. The man working in the office was super kind and respectful. I was able to get in fast and they had my car ready to go within 2 hours. Shout out to everyone at Meineke! Would recommend them to anyone.

Corey Franklin

★☆☆☆☆

2 months ago

I guess my old review got taken down....Well about to put it back up. I have no idea why these people posting good reviews about this place. When I lived in Bloomington I went here for some work did. The overcharged me like it was nothing. Plus the young guys in the shop didn't think I knew that they had screwed a screw in the side of my passenger rear tire. They said I must have rolled over it. Lol.....how did I roll over a screw from the side. They also took forever to finish the work. Believe me when I say they live way outside the city limit, that's why they feel that they can get over on people!!!