Meineke Car Care Center

Aaron Thomas

★☆☆☆☆

11 months ago

My car was leaking anti freeze from the radiator. I had to take the my car back up there on 3 separate occasions, 2 at the same location and 1 at a new location that did the work and actually repaired the issue. The second time I took it up there, the tech forgot to put the radiator clamp back on the hose. After those problems because of the radiator leak not being fixed correctly, it has now caused my head gasket to start fail and there was nothing wrong with it prior to them needing to fix the problem. Exhaust is now getting in my anti freeze and a test was done to show me that this was the case. I will be seeking action for permanent damage caused to my vehicle.

Charles Baines

★★★★☆

6 months ago

Honestly a tad overpriced, but I had a great experience with the shop and mechanics overall. The work was done so quickly with great communication throughout. Initial contact with them and the incident incident in question were on a weekend so the fact that I could get in on a Saturday was great. The cost to tow was nearly cut in half through a preferred vendor so that helped as well.

Timiko Morgan

★☆☆☆☆

5 months ago

The manager, Corey, was rude. He came off like I was bothering him by coming in for service today. He did not just come off to me that way, the other customers in the lounge noticed it as well. His mannerism and tone was enough to say I will not be returning. Also, a customer called in and from the conversation that could be heard, he needs to brush up on his customer service skills or take a vacation. This experience left a foul taste in my mouth. Do better and just pretend to care about your customer even if you dont.

Dan Roberts

★☆☆☆☆

4 months ago

As much as I have loved coming to Meineke, yesterday will be my last time. Took my car in to have the altenator checked and was quoted over 1000 dollars. I was not expecting the repair to be anywhere close to this so asked my Father in law who works on cars out of town if he could do it and he could for about a third of the price. After the service advisor tried to get me to go with them for this repair and multiple other items they mentioned I needed fixed, I told him my father in law was going to do it. He informed me that since I knew someone who could work on vehicles cheaper that he was going to " put me on the banned list" and Meineke would no longer be able to service my vehicles in the future. This is the most ridiculous thing I have ever heard. I hope this was a location specific issue because if all Meinekes operate this way they should all be shut down.

Kat Yeaney

★★★★★

6 months ago

I have lived in Indy for three years and have struggled to find a reliable, affordable, and caring repair shop. Because my dad is a mechanic, I have never had to think very hard about car repairs and maintenance. It was refreshing to walk into a shop and have them listen to my concern before immediately going into action to fix the problem. I will be returning for all my car’s needs! Thank you to the man at the front desk who seemed to have been keeping the whole place together.

chantel henry

★★★★★

4 months ago

Corey (store #1143 on Pendleton Pike) helped me tremendously with getting me the best price possible on the services I needed. I had previously applied for a line of credit to cover previous services that I didn't have enough money for and I had gotten denied. Corey found another program to assist me to get the funds to cover the brake work that I was in much need of. He went above and beyond for the safety of me and my family. Thank you Corey. Great customer service 😊

JJ Williams

★★★★★

4 months ago

I want to shout out Corey at the Pendleton Pike Meineke location and the regional manager, Daniel Bradbury, for turning a rough experience into a positive one. When I first came in, there was some miscommunication that made the situation stressful. But after I shared my concerns, Corey and Daniel reached out immediately, listened, and made everything right. They handled my auxiliary battery replacement professionally and made sure the work was done quickly and correctly. I really appreciate the way they stepped in, took accountability, and made sure I left satisfied. Thank you Corey and Daniel for the customer service — I can say I genuinely appreciate the follow-through and support.

Laverne Perkins

★★★★★

4 months ago

I came in today 10-28-25 To see about an issue with my Vehicle and the manager of this establishment was very helpful. He was very knowledgeable and I appreciate his over and beyond effort to help me figure out what the problem was with my car. I give his customer service today a 10 out of 10.

Melinda Cover

★★★★★

2 weeks ago

Excellent customer service. Manger, Ryan was very informative when explaining the cars issues. Service was thorough. I’ll be back again.

Koda

★☆☆☆☆

a month ago

Awful experience. Not a lot of knowledge from the employees. Only one lady working the “desk” and she took forever to gather info from people and confirm each persons appt. The location seemed like it clearly had no management. Not sure how this place is even operating and running as a business. I walked out and didn’t even get my service I had an appt for. My appt was 2pm by the time I was up in line and went over everything it was after 230pm. Not cool. Zero stars if possible.

Sam Beckenstein

★★★★★

2 months ago

I had a headlight go out at about 8pm on New Year's Eve, the next day obviously everywhere was closed, and Friday I had to work so couldn't go to get it replaced before I had to drive to Tennessee for a work trip. Called around an several places told me no they couldn't fit me in, but these guys made it work and squeezed me in first thing in the morning to swap the bulb out real quick and I was on my way. I appreciate their willingness to help me when I was in a bind and got crunched by the holidays before making an interstate trek which did include driving down I65 at night.

aubrienne boyd

★★★★★

4 months ago

I can't express how thankful I am for all the staff at this location. They did an amazing job fixing my car, which had a lot more wrong with it than I expected. They were quick and very kind. And even better, they worked with me financially to make sure I could get all the repairs I needed. Thank you all!

Umesh Ghimire

★★★★★

3 months ago

I am very satisfied with the maintenance done at this car shop. I had muffler changed and brakes repaired, and the mechanics did an excellent job. They clearly know their work and completed the repairs efficiently. Highly recommend!

Jake Brown

★★★★★

5 months ago

I brought my 2014 Honda Civic in at 9:30 a.m. with no appointment. Cory Speedy got me checked in right away, and D.C. did a quick, no-B.S. inspection. They told me exactly what I needed, and once I signed off on the work, they had me out the door in under 3 hours — full service brake job (pads and rotors, both axles), four new tires, and a full synthetic oil change. Super impressed with this top-notch crew — fast, honest, and professional!

charles walls

★★★★★

2 months ago

my KIA decide to drop all of its oil on the grond newyears eve. as we were about to head out. looked at the leak assumed it wasnt good told them i thought it was the oil filter housing seals. went online found the website and made an apointment for friday morning had the car towed in to them. apparently they had employees call off or were stuck with a backlog as it took them awhile to even get it in the shop. once in the shop was told what i thought it was. indeed the problem they found was what i thought it was whole housing needed replaced sent me the quote through text. which was easy to see costs etc etc signed to authorize the work. and the work after waiting on parts was finished monday 5th. so far all is well no leak. also they did give me a veterans discount of 10 % i had also asked to how much to install my new headlight bulbs i got no response sadly. other than that i am pleased.

Ramone Singfield

★★★★★

2 months ago

Last week when I needed a new Barry and alternator the team jumped in to assist me in getting my claim submitted through the insurance. Not only did the team jump in and advocate for me they made re process seamless and worked quickly and efficiently while providing the utmost professionalism. They explained everything that was happening every step of the way and offered advice that was helpful. I would definitely recommend and look forward to doing business in the future. Thank you!

M Davis

★★★★★

a month ago

I pulled into their lot on Monday night with a flat tire. I walked in and apologized for coming in so late but they were kind and helpful. One employee ran outside to look at the tire, ran back in to show me the screws in it, and right back out to put the donut on. He was done with all of it within 5 minutes and with a big smile on his face. Another employee checked the back for a used tire while the manager priced a new one. I didn't buy my tire that night because I was broke but I will come back the next time I need any car maintenance. Every single employee was helpful and patient. I'd recommend this location to anyone that wants honest people.