Meineke Car Care Center

Zachery Goodburn

★★★★★

2 months ago

Lee and the rest of the team took care of me literally 1 hour before close. They did a rush order on the parts and I was able to get home to spokane. I would recommend this shop!

Melinda Peckham

★☆☆☆☆

5 months ago

They were 10 minutes late to my appointment. The place is dirty. They did not put back all of my bolts back skid plate. Lastly, 3 days after I had my oil change my oil started to leak (they never said I had I leak, which have never had). Once I had it looked it they only hand tightened my oil plug and it was failing out. We had to add 3 more quarts to my car. Then they refused to refund my Money and keep saying the owner has to approve it and he is in India. I will never go back.

Johnny Savage

★★★★★

2 years ago

CHEAPEST PRICES IN TOWN! I recently had the pleasure of experiencing the positive changes under the new management at Meineke. The manager, Mr. Ronald, has truly transformed the mechanic shop into a haven for car enthusiasts. The level of professionalism, transparency, and efficiency is unmatched. The team's dedication to customer satisfaction is evident, making every visit a seamless and enjoyable experience. Kudos to Mr. Ronald and the entire staff for their commitment to excellence! Highly recommend this Meineke location for top-notch service and a welcoming atmosphere.

Kristina Jones

★★★★★

Edited 4 months ago

Lee was amazing, had his tech check out my whole car, and even checked things not on the list just to be sure I was good for the road! Oil change and inspection took less than an hour! Will definitely be back, easy in, easy out and could even see my car the whole time!

Gina Handley, MA

★★★★☆

8 months ago

While the exterior of the business is in desperate need of some attention/care, we found the staff to be quite engaging and knowledgable. The oil change we received on our car - and the accompanying inspection report - seemed thorough, and while some of the recommended repairs were perhaps overpriced, the staff were generous in their offerings of short-term alternatives. If there was someone (perhaps a general manager) committed to cleaning this place up a bit, it would definitely be a "go to" location for local car service. We will certainly consider Meineke for our future routine maintenance needs (if not all of our repair needs).

harlan morgan

★★★★★

Edited 3 months ago

On 11/7 I bought 2004 Dodge Durango in for service! Tyler & his Staff gave me Excellent Customer Service . They went beyond just servicing my SUV! After my recent visit I booked another service for 11/20. Great Job, Guys!! Harlan I will be back for sure . Lee backs up his work and fix the issue. He goes beyond the extra effort. Thank You for service! Harlan

carol

★★★★★

3 weeks ago

Prices have gone up but they fit me in quickly and did a good job.

Joann Varnell

★★★★★

8 months ago

Outstanding service! The store manager Lee and his team helped me through a emergency visit with no appointment. They immediately helped me navigate the issue and went above beyond to determine a good course of action to make sure my car stays running safely. I have been a meineke customer for a long time and will continue to do so with this great team at the port orchard location. Thanks again to Lee and the team. Highly recommend

Lori Schiro

★★★★★

4 months ago

The crew did great work and had my truck back to me same day. Im very happy with the service

Tim Kelly

★★☆☆☆

10 months ago

Meineke (Port Orchard) just sent me a text message asking that I write them a Google review. I rarely write reviews and hadn't planned on doing so, but since they asked, here goes: I hadn't been to Meineke for years because of a bad experience a decade ago but went in because they had a quick opening to do some work on my car's A/C. They did the work quickly, and for a fair price, but then hit me with "bad news." It seems while my car was there (for A/C work only), they determined that my battery was bad and needed replacing, my front and rear brake pads were very low and needed to be replaced, my brake fluid was dirty, and a variety of other problems. They could do all the work suggested and could fit me in the following week. The problem: 1) I replaced my battery six months prior, 2) my brakes had been done (front and back) one year ago, and 3) I had never heard anyone talk about "dirty" brake fluid or needing to replace it. I took my car back to the shop that put in the battery and it checked out perfectly. They showed me their amp meter reading. I then took the car back to the brake shop that did the previous work. They looked and said my brake pads were fine, well within acceptable range. They guessed I had another 15K miles left before they would need to be replaced. They looked at the brake fluid and said it was dark but they would not recommend changing it. Hmmm . . .

Doug Mitchell

★★★★★

9 months ago

My vehicle was in need of A/C recharge. Knowledgeable and professional staff. It was such an easy process: - Made my appointment on line - I was pleasantly greeted upon arrival - The service that would be completed and estimate were stated prior to start of work. - I opted to wait due to family being busy. - The service was completed relatively quick. Very nice that they are conveniently located in Port Orchard.

Rachael Shannon

★★★★★

Edited a year ago

Wonderful experience! They got me in right away, updated me on all the issues with my car, explained what was wrong in detail so I understood, and even drove me to enterprise to get a rental when my car needed extra work! Their honesty and integrity was amazing! Definitely will be back again!

Jessica Maghsadi

★★★★★

11 months ago

I can’t say enough great things about this Meineke! They did an awesome job on fixing my car. They went above and beyond getting my car back on the road and keeping it as affordable as possible. Great communication and great service! Thanks AJ, you’re awesome!

JIMMIE McCLELLAN JR.

★☆☆☆☆

5 months ago

While traveling for work in washington state Truck steering wheel jerking. Dropped off truck for repairs Said it will be done following day. Took 2 days... lost work had to extend hotel Very disappointed

Sean Dacey

★★★★★

2 months ago

The mechanics are professional. They're not the type of mechanics that are going to rip you off. At least I don't believe they are.

Mark Allen

★★★★★

11 months ago

I love my Port Orchard Meineke. Pleasant, knowledgeable, highly competent, proficient and professional staff. They always explain what's going on in layman's terms (I'm not a "car guy") and I never feel like I'm being talked down to. They always do the work right the first time.

Morgan Price

★★★★☆

10 months ago

I came in on a Thursday for a coolant leak and left my car for diagnosis. While I didn’t get a clear timeline for completion, AJ stood out with excellent service - respectful, honest, and helpful. He called me Saturday, explained the issue, and agreed to replace all the hoses along with a coolant flush, oil change, and tire rotation. Great communication on his part. That said, the overall process felt uncoordinated. I had to extend my rental due to delays, and when I called Monday, I learned the current tech was struggling with the job and I’d have to wait until Tuesday for a more experienced tech. Another employee I spoke to didn’t have any information on my vehicle and had to call me back to give an update. The car ended up being in the shop from Thursday to Tuesday. Shop couldn’t replace the rest of the hoses (Part was still on order, which I understand). Tires weren’t rotated, nor oil was changed. I’d have to leave my car there even longer. The staff themselves are great - but it seems like they’re stretched thin. This shop would really benefit if upper management took the time to hire more techs and balance out scheduling. Because of that, I’d recommend bringing your car here for planned maintenance or routine repairs, but not for anything urgent or time-sensitive. Still giving it 4 out of 5 stars - main issue was resolved, and the people I interacted with had a great attitude despite the workload.