About Business
Conveniently located in Port Orchard, WA, NOVUS Glass of Port Orchard has established a strong presence in the Car Repair market. They have specialized expertise in Auto glass shop, Glass repair service, making them a top-choice Car Repair specialist in Bremerton. Backed by 186 satisfied customers, they currently hold a prestigious 4.5/5 star status on our platform. They take pride in serving the diverse needs of Port Orchard, WA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, NOVUS Glass of Port Orchard is the go-to destination for quality and service in Port Orchard, WA.
Google Reviews
James Misek
★★★★★
2 months ago
Great service. Used them for an unadverised service. A friend told me they clear sunroof drains! Had water pooling on backseat floor. They cleared both sides while I waited. No muss, no fuss. Thanks folks!
Karen Korinke
★★★★★
4 months ago
They fixed several large chips seamlessly and immediately. Replaced a Windshield, great job; come to find 2 months later when rains started, our intermittent wipers didn't work anymore. Took it back, suspecting a connection not connected. They fixed it immediately and quickly. Always very nice and very professional. Highly recommend!
timothy rice
★
☆☆☆☆
Edited 3 months ago
Went in for a windshield replacement. Left with a mess of old sealant particles all over the roof and on the dash inside. The door weather stripping was cut by the careless removal of the windshield seal. And big gaps on the upper corners of the windshield seal where it meets the cab. I went and showed the manager what was done the next day. "Sorry about that, and the gap in normal." I purchased weather shipping adhesive and fixed the slice and gaps myself. Fast forward to the first rain storm of the year. On the hiway and the drivers side wiper arm came loose and stripped the splines on it. Not tightened at re-install. I purchased a new arm and installed it myself. I was written a check for the reimbursement of the arm, with no apology. I would not recommend taking any vehicle you care about there.
Lucas Hill
★★
☆☆☆
4 years ago
The window itself was the correct one looks fine after installation, they removed the duct tape residue from the door also. Was done through insurance, the work done in less than 2 hours. It seemed efficient, I took a walk during the work as half of staff did not wear masks when inside with customers... The repair staff damaged the window switch when removing the door panel, breaking the small plastic retainer tab so it no longer stays in place... I know they can be a pain to remove, and just break sometimes no matter how careful, but they did not inform me of it when returning my vehicle had to have known it broke as it now easily drops in and out without any tension or "clip" action. They also did not replace one of the small door panel pins that is clearly visible... I have before and after photos to show it was there before... I will be replacing the parts myself as I no longer trust them with my business.
Anton Preisinger
★★★★★
6 years ago
Always quick, patient service and quality work. They've replaced cracked windshields for me and even popped a casing back in after some unfortunate events occurred while towing some long lumber... They enjoyed that one because it was original ;)
Mexicano0248
★★★
☆☆
7 months ago
Tim gives bad service. 👎 Cost me an extra $100 because of a simple mistake.... I know! I could've spent less for the services and the end result of a new windshield, but oh well my loss....😑 The new glass looks great tho! Satisfied on that point.
Ravyn's Nexus
★★★★★
2 years ago
Any time my family has needed the Port Orchard Novus, the entire staff have always been amazing! They are fast, flexible, kind, sincere, upfront and honest about time and prices, and simply incredibly helpful for myself and my Mom over the last 4+ years. We have had to make several visits to them for several reasons. We have had a shattered rear window replaced from storm damage, side windows replaced from burglary, 2 windshields damaged from road items hitting them replaced. They have quick and easy appointment making, and will help handle insurance paperwork. They have a comfortable lobby if you have to wait while your services are done with ACTUALLY comfortable chairs, variety of charging cables if you need them, and variety of beverages including many hot teas, cider and coffee. (Pic included) They offer a vast number of services beyond the ones mentioned above. The Aquapel window treatment is PHENOMENAL and well worth it! I recently drove home from Spokane during a heavy rains storm and I rarely needed my wiper blades. I understand why they have all the numerous awards they have received and show off in the lobby. (Pic of a few included) I recommend THIS Novus to any of my friends any time I hear they need window type repairs or services.
Richard Carvalho
★★★★★
3 months ago
Absolutely the best glass place I’ve ever been friendly staff and very accommodating. The only place I’ll go any more
Bob Vanderbilt
★★★★★
a year ago
Cheryl took my call and was very professional and expedient with getting my vehicle in for a windshield replacement - within 24 hours!! The service, facility, and staff were amazing! Thank you, Novus.
Misunderstood !
★★★★★
8 months ago
Fast and great service. If you have more than three rock chips or a large rock chip this is the place to take your car. They can fix things that other glass repair shops will tell you "the windshield has to be replaced".
Geri Rayburn
★★★★★
11 months ago
Got us in next day. Super friendly- Awesome Customer Service!! Quality workmanship. Will be using them in the future for any glass repair needs for personal and work vehicle. Thank you PO NOVUS! ♥️🤓
Krystarah Graishe
★★★★★
a year ago
They are always so kind and quick with service! The front desk is so helpful making the repair process so easy they call the insurance and make it so all you have to do is bring in your vehicle. The repair crew is always straightforward and expedite quality work in a quick visit! (They are really good with JEEPS!!! If you know you know)
Justin Anderson
★★★★★
6 years ago
A bit more then I would like to spend, be reasonable and quick 😊. Not exactly OEM equivalent glass as for my Lexus but good enough just as well. The glass they provided had the exact same UV rating as the other glass that is OEM. No complaint so far!
ajay ellis
★★★★★
a year ago
You are correct. I did make a mistake. Your service was great. I was wrong. The coweling must have come off since then. Thank you for correcting my review with credible information and setting me straight. I very much appreciate your response and setting me straight. Review corrected. I did not mean to mess with your companies rating. Thank you so much for your sincere response. I will be more careful with my accusations next time. Have a great day!!!🫢
Jeff Ogno
★★★★★
3 months ago
Great place to deal with. The staff was very helpful
Kim Ellis
★★★★★
a year ago
Went in for a rock chip in my windshield. Mario greeted me quickly, looked at my windshield and promptly got the claim started with my insurance. Service was fast and excellent. Will definitely return in the future if I have any windshield needs.
Michael Emero
★★
☆☆☆
a year ago
Summary: Functional, fairly affordable... but not good on details. Long version: I had two vehicles' windshields replaced at the P.O. Novus within the past year. The first hasn't leaked, but the rubber trim has been slowly coming away- since Day One. The second, on an older car, had a rusty VIN tag. The man at the desk said he could have his guy wire wheel it (since it's inaccessible under the windshield). Sold! When dropping it off the next day, I re-verified, and watched this new rep write it down- "wire wheel the VIN tag." I'm not out of line to expect they live up to their offer- but No. It's sealed underneath my nice new window, still rusty as ever. It was quick, relatively affordable.. but don't believe any promises made as they're trying to make a sale, and expect some DIY fixes after.
Evan Williams
★★★★★
a year ago
Tim was super helpful! The whole team made getting my rock chip repair done quickly and professionally. $0 out of pocket was a plus!
Gordon McDonald
★★★★★
a year ago
This ismy fourth visit over about 10 years. 2 windshield replacements, different vehicles, a cracked windshield and finally a headlight polish. I have been pleased with each visit!
Ricky Boardman
★★★★★
a year ago
I’m incredibly impressed with the quality of work from Novus Auto Glass! I had attempted to repair my own windshield but didn’t get the results I hoped for. The team at Novus stepped in, expertly fixed my mistake, and three months later, it’s still holding up perfectly! More recently, my mom had her Hyundai’s windshield replaced there, and they did an outstanding job. We’ve been customers for years, and their consistent professionalism, quality, and attention to detail keep us coming back. I highly recommend Novus Auto Glass for anyone needing top-notch service! -Anderson/Boardman Family
