Meineke Car Care Center

Jack Jackson

★★★★★

a month ago

I was helped by Doug and he really cared about the service, he was very professional and friendly he did a thorough inspection of my vehicle and informed me of what needs to be done to correct all issues, I highly recommend his service center.

Rafael Garcia

★★★☆☆

a month ago

Coupon for oil change and tire rotation does not specify additional fees like shop fees, etc. For a coupon showing $79 there was an additional almost $50 in fees or with taxes. These are misleading and on the coupon does not state any additional charges for labor and or other fees. Please clarify with coupons that this does not include labor and other fees applied.

Nathan Chou

★★★★★

7 months ago

Service was fantastic, my Wife told me that Doug was wonderful to them during their time here, Thank you Doug! Since I gotten an oil change from here previously before, my car kept flashing a warning that I needed an Oil Change so I figured it was a good time for the car to schedule an appointment. I set it up online and told my partner the time as I set it up for 8am. Time came and they went, and it turns out that I wasn't in the system for an appointment and they did inform them that they were short staffed and that it might be awhile, however they still took the time to check my car, inform my partner about the situation with my car and oil in a very professional and informative matter. I'm very glad to have used their service before and will continue to go to them for my services.

Glenn McKinnon

★★★★★

4 months ago

The customer service is absolutely amazing. It is a busy shop so customers should definitely understand that like when you go to a doctor you want to make certain that they spend the time with your vehicle that they need so be patient but absolutely great service. Doug is just amazing from beginning to end of contact..

Susan English

★★★★★

a month ago

This is the BEST car care service center EVER. I had a lot wrong with my car, and they went over it with a fine tooth comb, and fixed everything. I am confident that I am safe now and driving is a pleasure. Thanks Meineke.

Brandon Lopez

★★★★★

3 months ago

Brought my old Honda into the Serene location yesterday. Doug the service advisor was incredibly helpful and his customer service was top notch. Got my car serviced and will definitely be back to address the other issues with my vehicle.

AJ Hall

★★★★★

2 months ago

Very personable and efficient team here. Kevin and Doug made sure I was well taken care of, and the guys in the back were great as well. I would definitely recommend this team to my friends and family

SHANNON MORRIS

★★★★★

4 months ago

I drove 100 miles to take my Jeep in here that I got from Carvana, and I am so grateful for these guys going out of there way tot take care of all the issues in the same day! Kevin went out of his way to get the approval even had to upload the pictures several times to get approval for the repairs! Highly recommend them!

Wendy Blum

★☆☆☆☆

6 months ago

I had an extremely frustrating experience with them. They sold me rotors and brakes that were subpar. I had to replace them 3 times they were under warranty. And instead of acknowledging, they were faulty parts, they blamed it on my poor driving habits and claimed I needed calipers. I went to two separate reputable mechanics. Both confirmed my calipers were fine and the problem was most likely low quality rotors. Meinike had the option to get me OEM parts through Mazda, which they work with. But instead they used after market parts, they claim were high-end. But clearly are subpar, so after 3 changes of the rotors. I just went to Mazda, got their rotors and brakes. And now my car works fine. When I called my meinike and asked for a refund for my faulty rotors and brakes and said, I would bring them back to them, they refused and said, I should have had them change the rotors with them. Which made no sense to me. So I'm out $600. They refused accountability. This process was both difficult and expensive. I wouldn't trust mineki again.

A

★★★★★

a month ago

Kevin, Doug and all service technicians are outstanding. They know what they're doing. I 100% recommend going to this shop. Especially if you drive a Tesla!!!

William Gardner

★☆☆☆☆

a month ago

Unfortunately both of the issues I originally brought the car in for still existed at the end of the repair. And after they did a test drive they made excuses about why it was still there. This probably had to do with it being a Hertz Uber rental car, so the corporations didn't want to spend money. But the car still doesn't function correctly. And im sure the fact he left mismatched tires on an all wheel drive vehicle has nothing to do with the shudders upon exceleration. If you have to pay for your repairs, do not go to this location.

Alphonso Clements

★★★★★

a month ago

I brought my Chevy Trailblazer into the store, I'm very THANKFUL to the employee Doug. Doug was very PROFESSIONAL, COURTEOUS , and provided me with top notch customer service. My truck was in bad shape when I brought it to Mieneke and now it runs excellent. I appreciate the team at Mieneke for getting me back on the road

Aaron Hyman

★★★★★

2 weeks ago

Doug and his team were great. honest fast and friendly. even walked over to sit down and talk to me as I waited for my oil change will return

Lucy Urquilla

★★★★★

3 months ago

I want to express my sincere gratitude to the team at Meineke @ 1860 E Serene Ave Las Vegas, NV for the outstanding service I received on Thursday, December 4, 2025. I stopped by for a tire installation, and from the moment I arrived, the staff was welcoming, professional, and incredibly attentive. They made the entire process smooth and stress-free, ensuring my vehicle was taken care of with care and efficiency. I truly appreciate their kindness, honesty, and the amazing customer service they provided. Thank you, Meineke team, for going above and beyond—your hard work does not go unnoticed.

Ulexus Hale

★☆☆☆☆

a month ago

I recently came in for an oil change and not even a week later I’m having car troubles. I have a certified mechanic look at my car and get 2nd opinions and I’m told that I have Zero oil in my car. Mind you I have no leaks or cracks throughout the car that may cause oil to leak. I called to confirm that oil was actually put into my car and they said it was signed off but there’s nothing they can do. I couldn’t get my services re-done or a refund. I was charged $90 for the oil changed and it was a complete waste of money. I advise people to not waste their time with money grabbing companies like this. It was not accommodating nor acceptable.

Ruth Pangelinan

★★★★★

2 months ago

Started my day with my car not starting and all kinds of lights coming on, power steering went out! Brought my Jeep Cherokee to the Meineke on W Tropicana and had the pleasure of meeting Doug who is apparently from the Serene and Spencer location. He was able to get my car in for a diagnostics, told me exactly what I needed (new engine coolant expansion tank and battery) and had it done and ready in less than 2 hours. No trying to sell me anything or string me along or being vague. Customer Service is so important especially when you’re dropping $$ for your car which can quickly turn anyone’s mood sour. I’ll be taking my car to the Serene location from now on thanks to Doug. It’s a bit of a drive for me but it’s worth it when you know you’re getting taken care of and are in good hands!

Brian Thompson

★★★★★

5 months ago

These guys are simply the best. I needed new brakes and rotors, and the service manager, Doug, quoted me a great price and got it done quickly. Vincent who installed the brakes and rotors really loves what he does, and did a five star job. I will definitely be going back to do business with these guys again in the future.