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About Business
Conveniently located in Colorado Springs, CO, Meineke Car Care Center has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto radiator repair service, Auto tune up service, making them a top-choice Car Repair specialist in Colorado Springs. Backed by 956 satisfied customers, they currently hold a prestigious 4.5/5 star status on our platform. They take pride in serving the diverse needs of Colorado Springs, CO residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Meineke Car Care Center is the go-to destination for quality and service in Colorado Springs, CO.
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Google Reviews
Brad Hoberg
★☆☆☆☆ 0 out of 5 stars....really more like a -10 star review. On September 24, 2025 I took my vehicle in for a simple coolant leak. I spoke with Chad, the General Manger at this location (413), and was told that he could get me in right away for a diagnostic test on the issue. Upon finishing that diagnostic, I was told that I needed a new water pump because that was where the leak was coming from. After about 2 hours of waiting they came back and told me that "after raising your car up on the rack we noticed that you aslo have a small coolant leak in your oil filter adapter and should replace that as well." This went from a $760 job to now a roughly $1800 job. So I waited around for 8 hours while they worked on my vehicle and after a quick drive around the block at 6:30pm, they told me I was good to go and guaranteed the car was running fine with no issues left to attend to. Within 15 minutes of driving to where I needed to be, pulling off the highway, I noticed that my hood was smoking significantly, all the coolant they had replaced after their work was spitting out under the hood emptying what had been in there, and hissing like I had never heard before. Now I'm stranded at my place of work and verry irritated with the amount of money I had spent for them to compound a small problem into now, a very large issue. The following morning I returned to the shop to tell them what had happened and Chad, again seeming like he was on the case right away, told me he would call a tow truck to have it returned to the shop at no expense of my own. He asked me if I could meet the tow truck driver at the vehicle, to which I agreed as well as asking when I needed to meet him, and he told me to go "now" at 7:45 am and that he was on his way. After returning to my vehicle with my girlfriends car at around 8:15am, I proceeded to wait another 2 hours before the tow truck driver actually showed up. Wasting now, another morning of my time. After working all day, Chad calls me and tells me that my vehicle is ready for pick up and is all good to go...deeply sorry for the inconvenience. Since I worked through the evening, I couldn't pick up until the following morning. So, I show up the following morning again at 8:15am, recieve my keys, and was told "everything is in working order now." I again, drive it on the highway myself, around the neighborhood, and upon getting back home, open the hood just to check for myself if anything was off or weird and FIND A DISCONECTED HOSE as well as NO COOLANT IN THE COOLANT RESERVOIR!! Which was the entire reason for bringing my vehicle in in the first place. So, I drive back for a thrid time on 9/26/2025 and tell chad what my issues were. Now, Chad himself pulls my car into the garage to reatach the hose himself, fill the coolant reservoir, and inspect the rest himself (which he's told me he's done the past 2 times already). One thing he said he couldn't do was open the radiator cap and check for fluid in there because it was "too hot". Now I'm late for work and was told it would be fine to drive, so I get back in and drive to work. Within 15 minutes, AGAIN, I hear smashing under my hood. Here we go again. I pull into work and open the hood...my alternator belt is shredded and all over the place because it was put on improperly!!! I call the store back and explain to them what is now going on for a third day. I was told that they can't diagnose over the phone and that I probably drove over someone elses belt and sucked it up into my vehicle....never has that happened in my 20 years of driving, EVER. Luckily, I am able to change the belt myself and therefore do so to get home that evening. Now driving back to my residence, I get off the highway and notice that MY VEHICLE IS SMOKING AGAIN!!! When I pull into my driveway and open the hood, not only is my engine smoking but ALL OF THE COOLANT is completely drained from the reservoir again. I am procedeing with legal actions at this point and am insisting on them not only paying me back in full but also covering the cost of the damages they further caused.
Brenda Steeves
★★★★★ I had an appointment just to have my brakes checked and get an idea in an estimate. However they were able to get the job done while I waited. That was a blessing. The manager was very helpful in getting me the best deal he could. I also noticed his kindness in helping an elderly woman with things on her phone. He went above and beyond. I would be happy to recommend this place of business to anyone.
Debbie D
★★★★★ Thomas was very friendly and helpful when I called to get estimates for issues the dealership recommended servicing. He said they would have to inspect before giving me the estimate but was able to get in that morning and I felt comfortable with the go ahead with one of the issues and at a reasonable price. He also said that I could hold off a bit longer on another issue, which gave peace of mind until I have the funds to do so. They also inspected my vehicle for my work. I waited while they serviced my vehicle and was out the door within a couple of hours. Would highly recommend this business. Thx Thomas and crew.
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