Springs Automotive Group

Dan Gleason

★★★★★

6 years ago

Dale and his team of automotive technicians are second to none. I've been taking my cars to Dale at Springs Automotive Group for many years and I have never been disappointed by him or his team. I've had everything from a Pontiac Vibe to a Lexus GX-460 with about 10 vehicles in between, and Springs Automotive was the place I took them for repair or maintenance. I've always been treated fairly and honestly by Dale and his team and would never consider going anywhere else. As a result of my many positive experiences there, I've referred many friends to Dale. I wouldn't do that unless I knew they would receive the same great service at a great price as I have received.

T L

★★★★★

5 years ago

Hello All! * If you are looking for a car repair shop that is honest, trustworthy, friendly, with a warm inviting atmosphere??..then look no further!!!... The Springs Automotive Group is the place to be!! * Word of mouth is the BEST feedback you can get when looking for a reputable place to meet your needs, so let me enlighten you!! * Dale and his staff are amazing. I have NEVER experienced such determined, diligent, hard working and most importantly honest individuals. I am a firm believer who leads at the top will trickle down the ladder. * Thanks to you Dale and your awesome staff for ALWAYS making me feel the same • confident, comfortable and satisfied with your amazing service!!! ❤️ I will always send others your way... Tamme Lewis

Jeff Weller

★★★★★

5 years ago

Thanks to Dale and his staff for helping ease a travelers' worry. We are on vacation from Texas, and had a slight oil leak. They put our car on the rack and thoroughly check it out. Turns out it was nothing major, and we can drive home more at ease. I'll get it fixed when we get home. These guys had my car up on the rack for at least an hour. At the end they didn't charge me a dime. I appreciate the sound mechanical advice and diagnosis. Glad it wasn't major. Thanks to all. Exceptional service, 5 stars

Larry E.

★★★★★

5 years ago

This is the only place I'll buy a car from from now on. They made the entire process quick and easy. They're 30 day guarantee covered about $1000.00 worth of work minus a $100.00 deductible. And gave me a loaner to drive. Everybody I have dealt with there have been friendly and helpful. In my opinion, they go above and beyond what any other dealer does.

Izaac

★★★★★

3 years ago

Wanted to share our experience Dale and his team are amazing just had my sons car worked on pricing is very affordable and I trust only Dale and his team to work on my vehicles they never let us down been coming here for years am not one for posting reviews but had to under my sons name since we continue to get nothing but the BEST service! They get the problem fixed the first time around I highly recommend them!!!

Derek LaLanne

★★★★★

3 years ago

Great shop and professional staff, with great service and fair pricing. Nothing hidden, if they find something unexpected they communicate it quickly. They have worked on all my vehicles over the years and some of my kids, from general maintenance to a major repair after getting rear-ended. Absolutely no complaints!

Ahmed Ziao

★★★★★

3 years ago

Excellent service from Dale the service manager and his team of mechanics. Even if you don’t buy a car from SAG, I’d recommend you checking out their service shop on Platt if you’re having car problems, fast turn around times and they make sure to keep you updated and do the job well. Second to none on the Colorado Springs area. Great and curious staff. 10/10 for customer service and getting the job done.

Diane Hilgner

★★★★★

3 years ago

This shop is fantastic!! I have been coming back here for years, due to their amazing customer service and complete jobs!! They treat you like a person, and not a number. I highly recommend their great service department (thank you Dale)and the guys in the garage and front reception take care of their business from start to finish and even follow up!! Keep up the outstanding job well done.

Duaine Peters

★★★★★

6 years ago

Dale and his staff have been servicing my vehicles for years. They always make sure the repairs are completed quickly and within budget. He is honest and trustworthy. I never feel like repairs are being made unless they are necessary. As long as my family and I own vehicles they will be going to Dale.

Domingo Ruiz

★★★★★

3 years ago

I had found springs automotive from a family member and brought my truck for rubbing in rear axle, they had found issue and recommended service. Within a couple of hours I was back on the road. They are down to earth honest friendly trustworthy. The mechanics in passing will engage you and explain what was done what answer any questions just makes you feel comfortable. I work for the Pikes Peak Library and I have contracted with Springs Automotive to take care of our 8 vehicle fleet because that’s how impressive they are thanks to Dewayne Senior Junior and Dale and mechanics not just one they are all a fantastic team

Cyril Smith

★★★★★

6 years ago

So thankful for the lead i received, been looking for good honest mechanics for years. Dropped my Honda off for brakes and a coolant flush. After diagnostic Dale the service manager did not recommend bakes at this time. The money saved i was able to toss towards other problems I have been avoiding. The team was great and got my car back to a working and safe condition.

Joe Hooper

★★★★★

3 years ago

This place is extremely legit, very affordable and comparable prices for great work and customer service. The staff up front at the desk were SUPER mechanically knowledgeable and helpful which is a rarity to find at an auto shop. I had my driveshaft carrier bearing repaired along with a complete transmission flush and service and the truck runs night and day different. They were able to help me out at a reasonable rate that didn’t break the bank, and I can’t speak highly enough of the front desk staff. Great place to get your vehicle fixed, just know if you take it to these guys it’s gonna get done efficiently and the right way. I’ll definitely be coming back in the future for all my cars! 10/5 stars

w w

★★★★★

3 years ago

Always a great experience at Springs Automotive Group. Dale and staff are always friendly and helpful. Eric always goes the extra mile to make sure my car is in top shape, and my experience as pleasant as possible. His knowledge, research and constantly keeping up with everything makes me feel my vehicles are in great hands.

Destinie Lumley

★★★★★

3 years ago

If you are reading this review stop searching for another service shop to use. This is your one-stop-shop for all your vehicle needs. I have had my car serviced here for over two years. They have taken better care of my car than the actual dealership. The dealership told me I needed a new transmission, this shop replaced so parts and my car has more power than I can ever remember it having. Tim has been the main guy I have dealt with when dropping off my car. However, Dwayne Jr. and Mike are the two that make sure my car is safe and ready for its daily use. Trust me, this shop is 100% the go-to place! Thank you all for being so awesome you all deserve a raise!

Miguel Jurado Hernández

★☆☆☆☆

3 years ago

I bought my truck about a year ago the salesman people are great people they were really nice and enjoyed the way they treated me. This post is not about the sales department it’s on the service department. Way different bad experience. I went to take it in waited about a week until they reached out to me saying I need an entire new engine( going to tell me same engine with almost exact same miles as my engine I have currently)I was really confused because another technician from Firestone told me it can be replaced but will be pricey. I go in to pick my truck to a General Motors dealership instead. When I pick it up I see broken pieces at this point I was already mad about how long they took to look at the truck and claiming for a new engine. I wool it out of there and took it to a Chevy dealership service. Way different experience I took it in on a Thursday got a call on Monday afternoon explaining to me what need to be done and everything wrong with the truck. I received my truck that same week on Friday works great and they gave me unlimited miles for two years for the broken parts they fixed for me. Please just do your research at your own risk im just sharing what I experienced and what I went through when taking in my truck. I would not recommend this place to anyone hook luck to you all out there. The manager was nice at the end but at the end of the day what matters most is the service and quality.

Yamilex Catsaneda

★★★★★

4 years ago

I really want to share that I’ve gotten great customer service from this place. Tim and his teammates helped me. I had to reschedule my appointment for a future time and they were so understanding. They took care of diagnosing my vehicle and not only were they able to take care of fixing it but they also took care of all my worries. They are professional and they are great at what they do! My car is back up and ready just in time for the holidays! Thanks for taking care of my car!

Ryelee Kauhaahaa

★★★★★

3 years ago

Bought my car from their dealership of a great selection of fair priced used cars. Car needed some work when I bought it and they made me a great deal and got it all taken care of and detailed to perfection before I took it home. I use them for continued maintenance and I always have a positive and professional experience. You can trust them with all your service needs that you will get quality and honest work.