About Business
Conveniently located in Raleigh, NC, Meineke Car Care Center has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, making them a top-choice Car Repair specialist in Raleigh. Backed by 950 satisfied customers, they currently hold a prestigious 4.6/5 star status on our platform. They take pride in serving the diverse needs of Raleigh, NC residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Meineke Car Care Center is the go-to destination for quality and service in Raleigh, NC.
Google Reviews
Melissa Hersh
★★★★★
3 weeks ago
Professional and polite demeanor from the front desk rep. The crew listened to the error codes I said my scanner identified. They didn't try to upcharge or find extra things to tack onto the bill, which I very much appreciate. The repairs were fast and done excellently. Will be returning the next time my car needs service.
Rachael Owens
★★★★★
a month ago
This meineke is hands down a phenomenal mechanic shop! They have helped with the stupidest, smallest thing or the big repairs. They are knowledgeable, fair and transparent! On top of all of that they are also friendly and ready to share a laugh! Rob and the team are superb!
Joyce V
★★★★★
a month ago
The service at Meineke on West Millbrook Road in Raleigh was fantastic! We were in Raleigh for a medical visit from 3 hours away, and noticed that our brakes were getting bad. After our morning appointment, I did a search for a Meineke dealer and found one off Hwy 70, which is an area familiar to us. I booked an 11am appointment and upon arriving prior to 11am, we were taken in right away for inspection of the brakes and an estimate. Upon having all four brakes and rotors replaced, we were back on the road headed home by 1:30. We highly recommend this Meineke location!
Crystal Davis
★★★★★
2 months ago
I took my vehicle to meineke to be serviced , turns out I needed a new engine which my extended warranty company declined to pay for. My mechanic Rob was the best. He always kept me updated on any and all correspondence with carshield. I just wanna thank him for being kind and patient with the situation
K Peay
★
☆☆☆☆
3 months ago
Quick summary: I don't believe what I paid for was actually fixed, or at least not correctly. I brought in my car for brake pad and rotor replacements back in August (so about four months ago at the time of writing this). I like this location and the staff are very friendly. I've come here for things like oil changes and inspections and have had no issues, up until now. A few weeks back, my car is now grinding again when braking, which is indicative of needing yet another replacement of the rotors and brake pads. This makes no sense. There's no way brakes would need replacement 3-4 months after they have already been replaced. My car ended up becoming undrivable because the brake/rotor problems led to the caliper becoming damaged. A tow truck driver and another mechanic told me that there was no way the pads were replaced, or at the very least, not correctly. The mechanic who ended up having to replace my brake pads and rotors for the second time a week ago told me that the front pads and rotors looked brand new and the rear ones that were supposedly replaced did not. With this, I think that the services I agreed to were not done in their entirety, or at least not correctly. Very disappointed.
M M
★
☆☆☆☆
a month ago
The shop quoted me $3000 for a coolant valve that I didn’t need. When I called back after I went to the dealership to verify if I really needed it-it was confirmed in writing I didn’t need it. Meineke is saying a whole different story when I call back and inquire why I was about to be charged $3000. The story I was told is that I came at the end of the day. They were really busy. They actually did me a favor doing the estimate and that if I didn’t need it, they would’ve eventually-never done it and that even though they ordered the part, and I had the appointment…They had every intention of really making sure if I needed it because when they ran the codes, it could be many things, but they just assumed it was the most expensive thing and charged me for it. He eventually said ….”eventually, you would have needed it.” Beware of this shop if you’re a woman, beware of this shop if you work check to check, beware of this shop if you’re an educator and need your summer money not to be spent on car repairs you don’t need. I thought they were really nice guys, but I feel very taken advantage of.
Katelyn Annette
★★★★★
5 months ago
I was a previous customer at the Forum location in Raleigh, and I found this location to be just as wonderful! Staff are always kind and informative, and I had great experiences at both locations. They get you in and out quick, and let you know if you need anything done on your car without pressuring you to take care of it same day. I appreciate having a place to take my car that values trust and transparency, and I will be back!
Katie Shaver
★★★★★
2 months ago
Ive taken my vehicle to this location twice for routine maintenance. Both times, I have had nothing but exceptional service. The mechanics are incredibly kind, helpful, and fast! I will continue coming to this location, and I would encourage others to do the same!
Beth Hicks
★★★★★
6 months ago
I cannot rate this Meineke highly enough. I was able to make a same-day appointment at 10am for a 12pm drop off. They were able to quickly assess my issue and sent me an electronic estimate for me to review before they began any repairs. The work was completed the same day and for much less than the dealership quoted me. The manager and staff are always so friendly and take great care of all of our car maintenance needs. Go see them!
Monique Flowers
★★★★★
2 months ago
I was very pleased on how they took care of my granddaughters car, before she returns to college. There was some extended work done, they were professional and car was ready on time. I would highly recommend their service.
Laura Hynes
★★★★★
2 months ago
I’m new to the area and Rob was very friendly and helpful in explaining the process for NC vehicle inspection. I had no trouble making an appointment and the service was provided promptly and efficiently.
Maryam D.
★★★★★
3 weeks ago
Customer service is OUTSTANDING at the location I went to. Much appreciated to see a smiling upbeat person who loves his job! Will be back!
Anderson Claypool
★★★★★
2 years ago
Just a warm *Warm Hello!* when I immediately walked in. My father had mentioned this company last week because I had an oil change coming up. Took his word and tried this place and couldn't have been happier!!! The price for an oil change for my vehicle at the VW dealership was $135.00 while with this company I save almost 30 bucks and they were closer. These guys are top notch and even topped off all my fluids. I saved money, headache, and time!!! Next time anyone needs to go to their dealership for an oil change DON'T!! I AM NOW A FOREVER CUSTOMER WITH THIS PLACE! Thank you guys for treating my car with the upmost respect and in a timely manner. 10/10
Kyle West
★★★★★
5 months ago
Having had two unsatisfactory experiences at another Meineke location, which has since closed, I decided to have my broken-down car towed to this Millbrook Road Meineke on a Sunday after my car broke down, mainly because it is not far from my home. Monday was a very busy work day, and I missed a text and a call from Rob. I finally called hours later to learn my car was ready for pick up, and due to research they had done on previous work done, there was NO CHARGE. Good customer service will keep folks coming back, and I will definitely return to Millbrook Meineke when I need another repair. I was prepared to be without my car for several days, based on past experience, so this was a great experience, top notch.
Zack Johnson
★★★★★
4 months ago
I’ve been to a lot of auto body shops around Raleigh and most of them have been bad interactions that result in them just trying to charge you for things you didn’t want or didn’t need. THIS shop not only saves you money and works with you, they also explain what’s going wrong in detail then give you options without gaslighting or attitude. Very friendly and knowledgeable staff!!!!
Caleb Baugher
★★★★★
4 months ago
Solid crew that gets jobs done in a timely manner. Have been coming here regularly bc of the advice given is always in the best interest of my cars and I! Free brake test
Louann Watson
★★★★★
4 months ago
First time going to this place. The guys were great got me in and out very fast. Rob explained everything that was going on with my car and what needs to be done. Highly recommend! Thank You!!
Lloyd Paclob
★★★★★
a month ago
It was a great experience, went in as a walk in for a inspection and rob and the crew got me in and out in no time. I will definitely be in the future for any type of services or inspection.
Oxnard Ca
★★★★★
2 months ago
Received fast and friendly service. Was in and out in 20 minutes with the car inspection. Would recommend 100%!
Mike
★
☆☆☆☆
3 months ago
They had our car in the garage for 3 days with no updates other than making educated guesses on what "could" be wrong, even though we made an appointment. Obviously they don't know what they're doing. While there everyone was just standing around goofing off. We finally decided to take our business elsewhere and they were even hesitant on getting the keys back to us.
