Meineke Car Care Repair & Smog

Jody Akkerman

★★★★★

4 years ago

I was referred to this store by a friend and I couldn't have been more happy with the service. I walked in and talked to Carlos the manager, told him I was moving to Kansas and traveling with my horse and horse trailer.(traveling alone as a single woman). As soon as I brought my truck in he addressed my concerns. Everything that he and his staff did was on point. I completely have faith in the service and because this is a Meineke my warranty is good all over the states. Thank you for giving me the confidence to travel half way across the country...

Henry Wayne

★★★★★

4 years ago

I went in for a Smog Cert, I was referred here by another test facility because their test equipment was awaiting repair. I had a an experience that really “floored me”!!! Every person I dealt with was friendly, respectful & courteous beyond belief!! They all definitely had a good sense of humor and made me feel sincerely welcome. There were 3 other customers who were experiencing the same professional courtesy that I was! (SO MUCH MORE PROFESSIONALISM THAN A DEALERSHIP! My experience will definitely be shared! Thank you so much Meineke!

Madi Joy

★★★★★

6 years ago

The staff was on it, super friendly and accommodating to my son even gave him a cracker to munch on while we wait. I so appreciated their customer service, hard work, and kindness during my visit to get a tune up and oil change for my car. It was also cheaper than any other place I called in town and my car feels great. I will be back again in the future.

Ben Cassel

★☆☆☆☆

2 years ago

We visited Meineke on September 2 to have an oil change and to check on a warning light for the rear top-mounted brake light. The charge for the oil change was $55.60, which I found to be very pricy, and the charge for the center brake light was $36.35, which I thought was outrageous. As far as I know, the oil change was done properly, but less than a month and a half later, the warning light went back on. When we took the car in on October 14, they took no responsibility for the fact that it did not work. They quoted a price of an additional $150 for "diagnostics", but if had them do the work (again), it would be reduced to $75. That's $111 to change a light bulb that isn't even legally required! This is unacceptable, and I must recommend that consumers avoid this shop.

Sor C

★★★★★

2 years ago

Nice auto shop. They did the oil change, in half hour as promised. They are professional and very courteous. Prices are good as well. I'll come back for more work that I need to be done on my Mercedes SUV.

R B (Humanjet)

★★★★★

Edited 3 years ago

INCREDIBLE is the best word to describe the customer service I received today!!! I'm almost 60, so I've been to Lots of mechanics over the years. I pulled in and parked to get an oil change {simple right?} One of the mechanics noticed my car was leaking fuel,,,,,, His name is Jesus, but he's not the guy that some people pray to {or at least he doesn't look like the pictures I've seen},,,,, within Minutes they diagnosed the problem, gave me an estimate, and started the ball rolling. My fuel pump was leaking at the electrical connectors. It was under warranty through a national auto parts store, But the store wasn't willing to deliver the part. This is when the Incredible customer service began. So it turns out the guy that I thought was a service writer was in Fact, one of the head-honchos [ will call him Mr. M} helped facilitate the part arriving w/in 30 minutes And my car was back on the road w/in 30 minutes after that {Including the oil change}. The Entire staff literally restored my faith in humanity today. Shout out to Mr. M, Freddie, Melissa, and of-Course Jesus {again, don't pray to him} ;-) !!! UPDATE, a month later, went back for another repair and now am even more Glad that I found this place!!!! This time I called on Tuesday to make an appointment on Thursday. Carlos said, "why don't you just bring it in Today"? When I arrived and discussed my issue (it was a vacuum leak that's been intermittent for a LONG time). Carlos listened attentively and then gave me an estimate. Within a 1/2 hour to 45 minutes, my long-term mini-NIGHTMARE was repaired and I was on my way. I had taken the dash apart to make it a little easier in case the leak was under the dash. Turns-out, it was under the hood, so I was expecting to put the dash back together when I got back in the car, but Carlos had put it back together (with no extra charge). Really nice to have found a place that doesn't try to nickel & dime me. Another pleasant thing about going there is while waiting, you can hear parts of the work-team's interactions with each other, And they all seem to enjoy working together!

Amanda Hunt

★☆☆☆☆

a year ago

very overpriced. they charged me $160 for doing something that AutoZone does for free which is a simple diagnosis. and then once I got the diagnosis I paid $260 more on top of that for them to get my check engine light to go off and it only went off for not even a full 24 hours before coming back on.

Jean Whittaker

★★★★★

4 years ago

They gave me a great price on new tires, did an oil change, new windshield wipers and checked over my car and took care of everything for me. My headlight covers were so clouded over that my headlights were practically worthless. They cleaned and shined them up better than new! I was astonished! They are professional, courteous, honest and kind. They offer very reasonable prices. This is the first time I have used them....friends had referred me to them. I won't go anywhere else in the future!

Samantha Aguilar

★★★★★

4 years ago

This shop is great, and now my number one go to place! They do great work and they’re super friendly and kind! I’ve heard nothing but great things. They get my oil changes done efficiently and are always willing to work with my own schedule. Carlos has done my oil changes the last few times I’ve come and he really knows his stuff! He has great customer service and so does everyone else there. Best spot in town 100%.

Serena Rodriguez Arias

★★★★★

6 months ago

Amazing people! Very quick with a diagnosis for my car, and worked with my dad from a different state to get everything sorted. Would go back again!

Nick Daniel

★★★★★

a month ago

Really amazing customer service Melissa is the most helpful,patient, and all around outstanding!!! I totally recommend especially for honest great priced work, and really fast work!!! Great Job 👍

toxxic35

★☆☆☆☆

4 years ago

Had a horrible experience on my very first visit. I took my 2020 kia soul in for an oil change the people were friendly but the technician some how managed to spill oil all over the engine bay and down the front of the car.. there was even oil on my sunroof? He didn't mention that fact that there was a mishap filling my car with oil just said ok your all set. Maybe this is a common thing here. I noticed oil all over the hood as I was walking to my car and i was like what the? Opened the hood and couldn't believe the mess I found. From the radiator to wiper tray the entire left side of the engine was covered in oil. I won't be back.

Daijanae Sutton

★☆☆☆☆

2 months ago

This company showed a staggering level of incompetence that borders on negligence. They took my car and somehow managed to make everything worse, proving they either don’t know what they’re doing or simply don’t care. The sloppy work, lack of communication, and complete refusal to take responsibility is infuriating. Instead of fixing their mistakes, they wasted my time, my money, and my patience with excuses and indifference. Trusting them was a mistake I won’t repeat, and no one should hand over their car if they expect professionalism, basic skill, or even a shred of accountability. Shoutout to this car company for confidently doing the exact opposite of their job. They took my car, messed it up, and then acted surprised when that was a problem. If incompetence were a service, they’d be industry leaders. Glad you found the time to respond publicly instead of actually fixing the problem.

Serena Nicole

★★★★★

a year ago

When walking in I was a little nervous bc of the sign I was welcomed by & past reviews😬but I had excellent & easy service here! I calls the day before to ask a question since my car door lock was making a strange sound. I was quoted a very good price especially considering car troubles happens the most inconvenient times I was able to get my car fixed for a good price without breaking the bank during these hard times! The lady worked these was so kind and attentive, the service took under two hours and I left very satisfied! I would definitely recommend this place to others! I think I’ve found my go too shop! 😄😄

breanna brown

★★★★★

4 months ago

I highly recommend this shop! They got my vehicle out so fast and were so kind! I will definitely be back and I will definitely be recommending people to the shop. If you’re a girl and you’re feeling unsure about where to go, Def give the shop a try! Melissa is up at the front and she’s a blast . The guys I also spoke to were nice! Amazing , amazing experience !

daija sutton

★☆☆☆☆

2 months ago

Absolutely incompetent and dishonest I brought my car to Menieke Auto Shop for an overheating problem and was very clear that I wanted everything related to the issue fixed. I trusted them to do their job. Just two days later, my engine was overheating again. When I brought it back, they kept my car for 5 hours and then had the nerve to tell me nothing was wrong. A week later, the SAME problem happened again. Now suddenly they say it’s an $800 repair and claim it “wasn’t on them” — even though this is the exact issue I originally brought the car in for. This is either gross incompetence or straight-up dishonesty. They clearly failed to properly diagnose the problem the first (and second) time and now want more money to fix what they should have handled from the start. Feel sorry for the lady. They made her talk the whole time while the men stayed away and didn’t say anything while they were the ones to actually work on my car! I wasted time, money, and trust on this shop. Save yourself the headache and go literally anywhere else.

Stephanie A

★★★★★

a month ago

I had my 2023 Dodge Charger repaired at Meineke and I couldn’t be more satisfied with the service. Jay, the main mechanic, was outstanding from start to finish. He was professional, knowledgeable, and took the time to explain everything clearly so I felt confident about the work being done. Jay was even kind enough to share valuable knowledge about potential future repairs and maintenance, which I truly appreciated. It’s rare to find someone who takes the time to educate their customers instead of just fixing the immediate issue. The rest of the team was just as impressive. Even though I can’t remember everyone’s names, they were incredibly kind and made sure I received exactly what I needed at the right price. What really stood out was their dedication — when the parts dealer delivered the wrong part, they didn’t make excuses or delay the repair. Instead, they went out of their way to personally pick up the correct part to make sure my car was fixed properly and on time. That level of customer service and accountability is rare. I truly appreciate the extra effort and professionalism. Highly recommend this Meineke location if you want honest, reliable service done right the first time! Thank you Jay!!