About Business
Melanson’s Service & Repair is a leading Car Repair specialist serving the Hermantown, MN, Duluth area. They provide a wide variety of solutions, including Auto repair shop, Auto air conditioning service, Brake shop, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 68 verified reviews, their reputation precedes them. As a locally-owned business in Hermantown, MN, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Hermantown, MN.
Google Reviews
Jody Bassett
★★★★★
5 years ago
Same great service as last year. This year when I called to make an appointment to get my snow tires installed they got me in that afternoon. You can't get any better than that.
C Hansmeyer
★★★★★
8 years ago
I went in with a funny noise and they fixed it free of charge! It was a very easy and quick fix, but I was still very grateful. I have been going here since I was 16 (30 now) Always trustworthy and great service.
Charles Dykstra
★★★★★
6 years ago
Heading to Bemidji from NW Wisconsin, my brake caliper dropped off it's mounting bracket just a few miles from this shop. I limped my car into Melanson's parking lot, with the hazard lights on and the wheel making a "clunk, clunk, clunk" noise with every rotation. Even though they were booked up, they squeezed my car in, installed two caliper mounting bolts, and sent me on my way. Amazing!!!
T Blue
★★★★★
Edited 6 years ago
Updating my review from years ago. And not surprisingly it would be the same; GREAT PEOPLE, FAIR, HONEST, RELIABLE. Has now been 25 years going to Melansons and they continue to maintain all the same attributes. Very rare in this day and age. HIGHLY RECOMMENDED.
Duane Hansen
★★★★★
2 years ago
Hello. Been taking my vehicles to Melansons for years now. They always have given me great customer service and great quality work!
RJC Septic and Excavating
★★★★★
4 years ago
Melansons replaced two trailer tries on my equipment trailer on very short notice. I'll be going back for the other 2 soon! Good service. Good prices. Thanks again Russ! - AJ - RJC Septic
Phil Peterson
★★★★★
7 years ago
Had the shop do a pre-purchase inspection of a vehicle I was purchasing from a nearby used car dealer. They accommodated me, and did a good job. The inspection definitely paid for itself when we adjusted the purchase price of the vehicle, and the shop was able to correct some of the deficiencies.
Shirley Hall
★★★★★
6 years ago
Oh my gosh you wonderful guys!!! Thanks for helping us out!! We had an emergency and you fixed us up so we could get home to Grand Rapids tonight. You are wonderful and are telling all of our friends in the area! Thanks again and Merry Christmas!
Gene Simmons
★★★★★
a year ago
Stopped in while passing by on my snowmobile, just need a few zip ties for a quick fix. These guys hooked me up! Thanks!
David Aimone
★★★★★
8 years ago
These guys are the best. Two weeks ago, I was diving the highline to Montana from Michigan pulling a 22ft open trailer loaded. I blew a tire on the trailer and when I pulled out to change it I saw Melanson's a couple 100 yards away. I pulled in around lunch time, and they dropped everything to help me. They had me back on the road in no time. Fast, friendly, affordable. I'd stop back anytime. Couldn't recommend them higher. The owner Russ was knowledgeable, friendly and made the process painless. I only wish they had a location in my home town. I wish them all, nothing but continues good business.
Cheryl Solis
★★★★★
a year ago
If you need anything done with your car this is the place to take it the owner Russ and the employees make sure that you as the customer feel that you will be taken care of. I will always come back to this shop and will recommend anyone to come here
Jaden Keuten
★★★★★
5 years ago
I called at about 10am today inquiring about a transmission flush on my Nissan Altima and they allowed me to stop in within the hour and had it done in another 45 minutes all for a great price. Staff was incredibly friendly as well. Will definitely see them for all of my future car repair needs!
XVikkitoriaX Wynee
★★★★★
6 years ago
We hit a pot hole down the road and caused damage to our tire. This business was just a mile down the road. So we stopped there and the mechanic was able to get us in and done within about 30 mins granted they had other vehicles they were working. Very convenient for us as were traveling! Mechanic was very good and for 2 tires and labor was fairly priced. I recommend this service shop!
MsTammy Saunar
★★★★★
Edited 3 years ago
I've great service. They explain and show the parts they had to fix.resonable. they are friendly buisness. I have recommended lot of people to go here. They have a loner car, when some one else is not using it. Highly recommended there buisness. I just had work done on my car a few months back. They are a great business and mechanics work hard and they are the only ones that have worked on my car. There the best" thank you for your excellent work.
Crytt Thomp (Cryttbitch)
★★★★★
5 months ago
Great guys, reasonable prices & quality work
Kailee Johnson
★★
☆☆☆
2 years ago
Had me buy a $700 part I didn’t end up needing because they told me that was the problem and I picked my car up then broke down again the same night instead I needed a $500 part. they didn’t look at my car well enough the first time I came in. Also had a flat after I left their shop. Will say they got my car done pretty fast thankfully after they got the part and they installed it correctly (for the most part) good thing I had $1200 to fix it. We’re not very helpful when I confronted them either.
Ben Griffith
★★★★★
3 years ago
We were traveling & had a flat tire. They got us back on the road. Very clean shop. Knowledge tech. Quick & efficient. They were awesome. Thank you.
abby benrud
★
☆☆☆☆
7 months ago
Took my car into the shop to get a new starter, i waited 4 days with no communication and then paid $430 to get the car, it wouldn’t accelerate when i tried to pull out of the lot and was making a weird noise so i turned around and went back in thinking maybe it was just a small fix or something got bumped when they were trying to fix it, since i just paid $430 i went back inside and told Richard up front what happened, he was not understanding at all and was quite condescending to me lmao even saying slowly “okay, so your car was brought here by the tow truck and was parked right there in that spot where u are now just the other way around” like I was stupid or something? idk i haven’t had anyone at a car shop talk to me like that lol. anyways i explained the situation again and he just said all we can do is have you leave it here and we’ll look at it in a few days, i had just paid $430 for it so i asked if maybe one of the mechanics accidentally bumped something when fixing it and he just said nope. Turns out when i had someone fix it they said when Melansons was “repairing” it they actually didn’t disconnect my battery when they fixed the starter which fried the computer. hence why it wouldn’t drive. so it was someone’s fault there lol and since that’s an expensive fix i’m assuming they just acted like they didn’t do anything to get more money instead of being kind and considerate people to the customers who have been coming to melansons for years. ladies don’t come here if u wanna get talked down to and get taken advantage of!! Y'all are lucky you even got $430 from me cuz that’s crazy for it to not even be fixed. They also gave me the wrong receipt so I got someone else’s receipt for their car, and when my father went down there to speak with them since the guy upfront was so rude nothing was resolved so really this guy takes no accountability and has issues with good customer service apparently.
Jesse
★
☆☆☆☆
9 months ago
Melansons was a great auto shop, until the new owners took over. Very rude customer service by Richard up front. Brought my daughters car in for a new starter, it sat for 4 days with no communication on the car. Then after it was fixed, she drove a mile down the road and there was no acceleration. When talking to Richard, he didn’t care about the fact it was just fixed and something different just broke minutes after leaving the lot. All he could say was they can look at in a few days. Very very poor customer service skills and instead of caring for the customer they care about taking all the cash they can from you. Do not, do not, go to Melansons they are crooks
Lee Johnson
★★★★★
8 months ago
Called to schedule a repair, left it overnight in case they had a cancellation, fixed before noon next day. Way above any expectation! Also helped my wife with a tire issue on the spot last winter. Very helpful and fair.
