About Business
For professional Car Repair care in Hermantown, MN, Duluth, look no further than Smitty’s Automotive. Their team excels at delivering top-tier results for Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.9/5 rating based on 52 pieces of feedback. They have become an integral part of the Hermantown, MN community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Duluth, Smitty’s Automotive is ready to assist with your next project or repair.
Google Reviews
Rhonda Myrmel
★★★★★
2 months ago
My car was inoperable on the side of the road one evening when out of town. My friend knew Rob at Smitty’s in Hermantown so we had it towed there that night. Early morning Rob called to say my alternator needed replacement. He was informed I needed to leave town that day, so they quickly located a replacement and had the work done in time for me. I am grateful to Rob and his crew for excellent work, compassion with my time line and they rate highly for all the kindness shown to me.
Joe LaTourelle
★
☆☆☆☆
2 months ago
Extremely disappointed with this shop. My vehicle sat there for 2 months without being looked at once. Every time I called to check in, I was told the same thing: “I haven’t looked at it yet”. No updates, no urgency, no communication. After waiting all that time, Rob finally said “you can come pick it up”. No explanation and no work done. To make matters worse, I then had to pay out of pocket to get my vehicle towed to a different shop just to get it looked at. 2 months wasted and extra money spent for nothing. If you value your time and money or expect basic customer service, I would STRONGLY recommend going elsewhere.
Goddesses Light
★★★★★
9 months ago
I wanted to support local small businesses rather than giving chain companies my service. Came for oil change and never left. I give them all my service mechanic needs. Great prices, friendly atmosphere. You don't feel like a nobody. Has a small town feel that makes feel like the service is not about money but really helping by providing fair honest service. Reminds of what use to be about. I highly recommend this place!
Sheila
★★★★★
a year ago
My neighbor, granddaughters, and I were on our way home from Duluth when my car started sounding odd just as we were driving by their shop. We pulled in to see if we could get some help. They immediately had us bring the car in the shop. Putting it up on the hoist, they found the problem quickly and said we should be fine to get home. We did make it and were VERY GRATEFUL for how very polite they were. The quick, professional, and amazing service we received was awesome. Thank you again!!!
Emma
★★★★★
5 months ago
Im very impressed with my experience here. They are swift with service and are a knowledgeable shop.
Heather Fremling
★★★★★
8 months ago
Great, reliable service! Dropped by Tahoe off for an oil change and tire rotation. Took great care of my car and excellent customer service.
Kyler Swalby
★★★★★
a year ago
Rob runs a great business and is very personable and knowledgeable. He was able to get my car in for appointment very quick and was able to get my car back very quickly. His staff is great to work with as well. I would recommend anyone to bring their vehicle there.
Trista Makela
★★★★★
a year ago
Love Smittys! Quick efficient friendly and affordable! They don't mess around with trying to tell you your car needs it's blinker fluid refilled. As long as I can keep my car running I'll be taking it here
Allison Hafften
★★★★★
2 years ago
Smittys Automotive saved me hundreds of dollars on an AC issue a local dealership was scamming me on. Turns out there was no mechanical problem with my AC at all! They were thorough and confident in their work. They are very knowledgeable, easy to work with, honest, and more than fair. 5+ stars!
Don Strand
★★★★★
a year ago
It is always a great experience at Smitty’s! Quick & easy scheduling, repairs done before promised, great value, and reasonable repair costs! I don't take my vehicles anywhere but here.
Jordan Fahlsing
★★★★★
Edited a year ago
I’m very pleased with the service I get at Smitty’s. I’ve been going there for many years and will continue to go there. They are honest, friendly, and they don’t overcharge or try to get you to do unnecessary work on your car. I trust them 100%
Mason Hieb
★★★★★
3 years ago
This place is the best place to bring your vehicle. They have always treated me very well. Their prices are fair and they do really good work. Everyone who works there provides excellent customer service and they are very honest and won't try ripping you off. I will continue bringing my car here for years to come.
Zach Gleason
★★★★★
11 months ago
Honest company. Was struggling with a brake repair and they took the car in to bleed brakes. Didn't fix the problem but guided me to try the next fix.
Eric Hunter
★★★★★
7 years ago
The technicians and owners of the shop are top notch! I leave the maintenance of my vehicles to them with confidence. They are very honest and straight forward and are willing to answer any and all questions related to the repair at hand or any other issues that may have been found during other maintenance or oil changes. They are also very affordable and upfront about costs of repairs and/or maintenance! Very pleased with the service that my family receives every time.
Hannah Serre
★★★★★
8 years ago
After I found out about Smittys I won't go anywhere else. They are honest and reliable, which is hands down the most important thing in an auto shop. Not only are they trust worthy but they are accommodating! They will get you in right away. I am recommending them to everyone!
Corey Moen
★★★★★
Edited 3 years ago
I had to change my review back to 5 stars. I was wrong the first time I made my review. Smittys was correct about my car and it's getting fixed now. Smittys is good, they will do a free diagnostic to determine the repairs needed and approximate costs for those repairs.
Jeremy Johnson
★★★★★
8 years ago
It is always hard to find an honest mechanic these days. You hear horror stories about over charging, etc. I have now been going to Smitty's for a few years and I can't say enough great things about them. Great guys, great work, and good prices. From a simple oil change to big jobs that have never let me down.
Rick Fuller
★
☆☆☆☆
8 years ago
After reading all the great reviews we decided to have them fix a couple of issues we were having on our vehicle. Our experience was not so good. One of the problems was fixed however we were told that they could not duplicate the other problem we were having. My wife went and took the mechanic for a test drive and was able to duplicate the problem for them. They said that there were no codes and they really had no way of fixing the problem. I went to pick up the vehicle and before I could drive it off the lot the vehicle experienced a different problem we never had before. We had them look at the vehicle again and they had to replace a sensor. They said that this sensor may have been causing the original problem we were having. We picked up the vehicle and within five minutes the original problem returned. Spent extra to fix a problem we did not have before we went there and we still have one of our original problems. Very disappointing!
Casey Rickard
★★★★★
2 years ago
Prompt, Awesome, service Dropped my vehicle off on a monday evening and was contacted the very next day with update / it being complete. Best automotive shop experience ive ever had. Thanks again!
Lauren F
★★★★★
7 years ago
Great service! They told me what was wrong with my car, how much it would cost, and what I should fix today and what I could wait a bit on. The price I paid was the price I was quoted at the beginning of service. They got me in quick and I didn't wait long either!
