Where is Mercedes-Benz of San Diego Service and Parts located?

Mercedes-Benz of San Diego Service and Parts is located at Mercedes-Benz of San Diego Service and Parts, 4750 Kearny Mesa Rd, San Diego, CA 92111. You can find their exact location and get directions on the map provided above.

What is the overall rating for Mercedes-Benz of San Diego Service and Parts?

Mercedes-Benz of San Diego Service and Parts currently has an overall rating of 4.8 out of 5 stars, based on 1,560 reviews from the community.

What are the opening hours for Mercedes-Benz of San Diego Service and Parts?

The opening hours for Mercedes-Benz of San Diego Service and Parts are: Please contact the business at 18582234000 to confirm their current operating hours.

Best Car Repair in San Diego, CA: Mercedes-Benz of San Diego Service and Parts

Lorenzo Carrillo

★★★★★

2 months ago

I recently had an excellent experience with Jimmy, who was exceptional to work with. He ensured I was informed throughout the entire process. The repair services were both reasonably priced and completed promptly. Furthermore, they took the time to explain the repairs and provide additional recommendations through a video, which I found very helpful. Overall, it was a fantastic experience! Thank you, Mercedes-Benz of San Diego!

cesar tallorin

★★★★★

2 weeks ago

Jimmy made my service experience smooth and stress-free. He helped me with the check-in process and even assisted me in booking a ride home. He was easy to talk to and very professional throughout the entire visit. The team also fixed the issue with my Sprinter’s side door rubbing on the right rear fender. Everything was handled well and I truly appreciate the great customer service.

Glenn Spohn

★★★★★

a month ago

Marcelino kept me up to date daily which I liked. My only complaint with MB service is that you schedule car appointments/drop-offs days before you even look at the car. My 30 minute fix took 4 working days to complete with that part readily available. My time is valuable so after several services like this the next repair may be elsewhere.

Mario Gonzalez

★★★★★

2 months ago

Great service overall—quick and very friendly staff. However, I did ask about the complimentary detailing I was promised when I purchased the car. The vehicle was delivered to me unwashed because it was late on a Sunday, and I was told I would receive a free detailing the next time I brought it in. I mentioned it during this visit, but it was not done. Hopefully it can be honored next time

danbpr

★★★★★

3 months ago

Excellent service and communication. My advisor (Sergio) was attentive, honest, and made the entire process easy and efficient. Truly top-tier customer service. exactly what you expect from Mercedes-Benz.

Cameron Card

★★★★★

a month ago

Great customer service. My GLC had an issue they had never encountered which caused the software to malfunction. They gave me a loaner vehicle and fixed the issue timely. Staff was great at communicating and keeping me up to date. Thank you guys!

Ebony Montgomery

★★★★★

4 months ago

I had an exceptional experience working with William Gonzales at Mercedes-Benz of San Diego. From the moment I arrived, William set the tone for what true customer service should feel like — professional, attentive, and genuinely caring. He took the time to explain every detail of my vehicle’s service needs, provided clear updates throughout the process, and ensured that everything was handled efficiently and with the highest level of care. What truly stood out was William’s commitment to customer satisfaction. He made sure I felt valued, not just as a client, but as part of the Mercedes-Benz family. His attention to detail, knowledge, and willingness to go above and beyond left a lasting impression. It’s rare these days to encounter someone who combines technical expertise with such warmth and professionalism. Thanks to William, I left feeling completely confident in the service provided — and I’ll absolutely be returning because of him. Mercedes-Benz San Diego is fortunate to have such a dedicated and outstanding Service Advisor on their team!

Jovan Corral

★★★★★

a month ago

I have to admit, I’m a Mercedes fan! I love the staff over in the car repair department. My service advisor Cesar is incredible. Very attentive, cares about you and your concerns, addresses all issues first hand and gives you honest answers, which I love. This is a dealership I would recommend to anyone.

kim smith

★★★★★

a month ago

Mike and Nick were so helpful with my service appointment. It was the easiest most seamless service experience I’ve ever had. They washed my car too! Thank you Mercedes of San Diego!

Vincente Southall

★★★★★

2 weeks ago

Check-in I was greeted by all service writers as I entered. The vehicle I received while my car was in the service department was great. The communication and video of vehicle inspection was great.

Carlos Naranjo

★★★☆☆

3 months ago

appreciated the video walkthrough of my vehicle, it was helpful and clear. However, I left the service visit feeling unsure about the accuracy of the diagnosis. When I got home and inspected my vehicle, I noticed the plastic engine cover was missing. I had to return to pick up the part that wasn’t reinstalled, which raised concerns about whether anything else may have been overlooked. I do believe the staff who assisted me are good and honest people, but having to come back for a missing part left me with an unsettled feeling about the overall service and diagnosis.

Jade Brennan

★★★★★

4 months ago

Brought in our sprinter van without an appointment, and they were so nice about fitting us in as quickly as they could. The front desk was especially helpful. Jimmy was hilarious and super informative. The mechanic, Nick, even came out to personally explain the issue with our van. Overall, such a friendly team and a great experience!

Amber Hoover

★★★★★

a month ago

Collette gave me first class experience from start to finish. Thank you so much Collette! Alfonso, manager of loaner dept was great too. So was the staff inside the service drive. Thank you so much.

Haley Carmody

★★★★★

2 months ago

Ashley is awesome! I lost my key fob and she was so accommodating and helpful. Totally recommend her to anyone and everyone! Will be doing my service and whatever else I need here from now on :)

Jim Sylvester

★★★★★

2 months ago

Ross was my Service Advisor for many years. He’s always done such a professional job, courteous, knowledgeable, and most importantly communication. He goes out of his way to take care of his clients. I’m very lucky to have him as a Service Advisor. I drive all the way across town just to work with ross!!!!

Michelle Meng

★★★★★

3 months ago

I'm very lucky to work with Jessica on my car. She's super understanding, kind and helpful as well as professional. I look forward to working with her more when my next car service is due. Thanks Jessica and please keep your great work!

Andrew Kinghorn

★★★★★

2 weeks ago

My Servise advisor Alex was nothing short of amazing…took care of me promptly and had me back in the road in no time. Much appreciated

Tomas Bermal

★★★★★

4 months ago

I like the service advisor and the service is good. The service price seems reasonable as far as I could tell and minus 15% discount as a Costco member. I was assured that the service has a two year warranty with unlimited mileage from Mercedes Benz.

Michael Ortega

★★★★☆

2 months ago

Took 8-10 days to troubleshoot issues with car not recognizing key fob. The car was purchased brand new (2026). Service team initially didn’t provide many updates until about the 5th day. Overall the car was repaired and detailed.