About Business
Residents of San Diego, CA, San Diego have long trusted Mercedes-Benz of San Diego Service and Parts for their expert Car Repair needs. Whether you need assistance with Car repair and maintenance service, Auto parts store, Auto radiator repair service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.8/5 rating with 1560 reviews. Throughout San Diego, and particularly in San Diego, CA, Mercedes-Benz of San Diego Service and Parts is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Mercedes-Benz of San Diego Service and Parts for any Car Repair inquiries or to schedule a visit to their San Diego, CA facility.
Google Reviews
Joe Koors
★★★★★
a month ago
This location has serviced my 2017 MB Sprinter 3500 since 2018 when I purchased it. Always done a great job. Jimmy my service advisor was excellent.
Michael Ortega
★★★★
☆
2 months ago
Took 8-10 days to troubleshoot issues with car not recognizing key fob. The car was purchased brand new (2026). Service team initially didn’t provide many updates until about the 5th day. Overall the car was repaired and detailed.
Tomas Bermal
★★★★★
4 months ago
I like the service advisor and the service is good. The service price seems reasonable as far as I could tell and minus 15% discount as a Costco member. I was assured that the service has a two year warranty with unlimited mileage from Mercedes Benz.
Andrew Kinghorn
★★★★★
2 weeks ago
My Servise advisor Alex was nothing short of amazing…took care of me promptly and had me back in the road in no time. Much appreciated
Michelle Meng
★★★★★
3 months ago
I'm very lucky to work with Jessica on my car. She's super understanding, kind and helpful as well as professional. I look forward to working with her more when my next car service is due. Thanks Jessica and please keep your great work!
Jim Sylvester
★★★★★
2 months ago
Ross was my Service Advisor for many years. He’s always done such a professional job, courteous, knowledgeable, and most importantly communication. He goes out of his way to take care of his clients. I’m very lucky to have him as a Service Advisor. I drive all the way across town just to work with ross!!!!
Haley Carmody
★★★★★
2 months ago
Ashley is awesome! I lost my key fob and she was so accommodating and helpful. Totally recommend her to anyone and everyone! Will be doing my service and whatever else I need here from now on :)
Amber Hoover
★★★★★
a month ago
Collette gave me first class experience from start to finish. Thank you so much Collette! Alfonso, manager of loaner dept was great too. So was the staff inside the service drive. Thank you so much.
Jade Brennan
★★★★★
4 months ago
Brought in our sprinter van without an appointment, and they were so nice about fitting us in as quickly as they could. The front desk was especially helpful. Jimmy was hilarious and super informative. The mechanic, Nick, even came out to personally explain the issue with our van. Overall, such a friendly team and a great experience!
Carlos Naranjo
★★★
☆☆
3 months ago
appreciated the video walkthrough of my vehicle, it was helpful and clear. However, I left the service visit feeling unsure about the accuracy of the diagnosis. When I got home and inspected my vehicle, I noticed the plastic engine cover was missing. I had to return to pick up the part that wasn’t reinstalled, which raised concerns about whether anything else may have been overlooked. I do believe the staff who assisted me are good and honest people, but having to come back for a missing part left me with an unsettled feeling about the overall service and diagnosis.
Vincente Southall
★★★★★
2 weeks ago
Check-in I was greeted by all service writers as I entered. The vehicle I received while my car was in the service department was great. The communication and video of vehicle inspection was great.
kim smith
★★★★★
a month ago
Mike and Nick were so helpful with my service appointment. It was the easiest most seamless service experience I’ve ever had. They washed my car too! Thank you Mercedes of San Diego!
Jovan Corral
★★★★★
a month ago
I have to admit, I’m a Mercedes fan! I love the staff over in the car repair department. My service advisor Cesar is incredible. Very attentive, cares about you and your concerns, addresses all issues first hand and gives you honest answers, which I love. This is a dealership I would recommend to anyone.
Ebony Montgomery
★★★★★
4 months ago
I had an exceptional experience working with William Gonzales at Mercedes-Benz of San Diego. From the moment I arrived, William set the tone for what true customer service should feel like — professional, attentive, and genuinely caring. He took the time to explain every detail of my vehicle’s service needs, provided clear updates throughout the process, and ensured that everything was handled efficiently and with the highest level of care. What truly stood out was William’s commitment to customer satisfaction. He made sure I felt valued, not just as a client, but as part of the Mercedes-Benz family. His attention to detail, knowledge, and willingness to go above and beyond left a lasting impression. It’s rare these days to encounter someone who combines technical expertise with such warmth and professionalism. Thanks to William, I left feeling completely confident in the service provided — and I’ll absolutely be returning because of him. Mercedes-Benz San Diego is fortunate to have such a dedicated and outstanding Service Advisor on their team!
Cameron Card
★★★★★
a month ago
Great customer service. My GLC had an issue they had never encountered which caused the software to malfunction. They gave me a loaner vehicle and fixed the issue timely. Staff was great at communicating and keeping me up to date. Thank you guys!
danbpr
★★★★★
3 months ago
Excellent service and communication. My advisor (Sergio) was attentive, honest, and made the entire process easy and efficient. Truly top-tier customer service. exactly what you expect from Mercedes-Benz.
Mario Gonzalez
★★★★★
2 months ago
Great service overall—quick and very friendly staff. However, I did ask about the complimentary detailing I was promised when I purchased the car. The vehicle was delivered to me unwashed because it was late on a Sunday, and I was told I would receive a free detailing the next time I brought it in. I mentioned it during this visit, but it was not done. Hopefully it can be honored next time
Glenn Spohn
★★★★★
a month ago
Marcelino kept me up to date daily which I liked. My only complaint with MB service is that you schedule car appointments/drop-offs days before you even look at the car. My 30 minute fix took 4 working days to complete with that part readily available. My time is valuable so after several services like this the next repair may be elsewhere.
cesar tallorin
★★★★★
2 weeks ago
Jimmy made my service experience smooth and stress-free. He helped me with the check-in process and even assisted me in booking a ride home. He was easy to talk to and very professional throughout the entire visit. The team also fixed the issue with my Sprinter’s side door rubbing on the right rear fender. Everything was handled well and I truly appreciate the great customer service.
Lorenzo Carrillo
★★★★★
2 months ago
I recently had an excellent experience with Jimmy, who was exceptional to work with. He ensured I was informed throughout the entire process. The repair services were both reasonably priced and completed promptly. Furthermore, they took the time to explain the repairs and provide additional recommendations through a video, which I found very helpful. Overall, it was a fantastic experience! Thank you, Mercedes-Benz of San Diego!
