Google Reviews
Destiny Oviedo
★★★★★
3 months ago
I came in about 10-15 min before closing. I was stressing because my tire kept getting low. I had put air in it twice today. I was worried that I wasn’t going to be seen, and worried about how I would get my daughter to school the next day. I was greeted by Brian and had my tire looked at as soon as I walked in. It turned out to be my tire valve was torn and leaking air. To Brian and the team it might have been and easy and simple fix, but it meant the world to me tonight. I was relieved and left worry free about my daughter and my safety on the road. Thank you American tire depot!
Michael Pescador
★★★★★
7 months ago
My go to shop when I'm around. Had two flats in two weeks (stupid construction site). Went in and they fixed the flat. Second time, I needed to replace the tire. They ordered it and in about an hour half, they were finished. Brian was at good service. If you dont have an appointment, show up when they open. Easier for them to get your vehicle in, if not you'll be waiting. Especially if you run into an emergency like did, expect the longer wait time. Just a PSA, drive safely. I know I can rely on them an emergency flat happens. Thanks again.
Josh Grego
★★★★★
5 months ago
They were able to help me fairly last minute on a Sunday with no appointment, which was very appreciated. The job was quick, and my wheel was unfortunately damaged... BUT, the manager, Byron, reached back out to me when I mentioned this damage, and he then took it upon himself to fix it at no charge. That turned my 1 star review back to a 5, since everyone can make mistakes, but what really matters is how you handle them. This business has integrity!
Lisa Pekny
★
☆☆☆☆
a year ago
After 6000.00 on an engine repair in April 2024, our Toyota Tacom was dead by November 2024. Jose's solution? Charge a few more thousand for more repairs. Meanwhile, he throws the manager under the bus because he doesn't know anything, and the manager says Jose doesn't know anything. Oh and sidebar... Jose wired the heater wrong when the dash was pulled, and kept it for a month to 'replace a part' only to find out it was a few wires that were crossed wrong and we went without a vehicle for a month until the manager noticed this truck sitting there for a very long period of time and realized it was some crossed wires. So now our truck sits on the curb dead. Oh, but they did offer to buy it from us for $1,000... the bed cover and tires are worth more than that alone. Unprofessional, crooked, untalented mechanics. I tried to talk to them about this and all I get is the runaround. 6000.00 down the toilet.
Gregory R Little
★★★★★
3 months ago
I live in LA but come to SD to visit family. After paying twice at LA shops to get tires balanced on my 91 Volvo wagon, Brian and his guys got it perfectly dialed in. The car once again drives like the perfect survivor it is. Thanks for the great work!
Alex Cota
★★★★★
9 months ago
Great service, and great people that work here. Came in with a screw in my tire, with 2 people ahead of me (not even mentioning the other 2 that were waiting for an oil change). They were pretty busy, but the guy covering the front had it on lock down. Even a tire delivery came in, but he handled business. This is why I love coming here. Always taken care of in a timely fashion, with the utmost respect.
Linda Watkins
★★★★★
3 weeks ago
I get ripped off every place I take my range rover; but not at American Tires. Great tires, great price, friendly service.
Aizhan Khamit
★
☆☆☆☆
5 months ago
I have been a loyal customer of American Tire Depot for many years in Los Angeles and never once had a complaint. In fact, I loved going there because the service was always honest and respectful. Even when I moved to San Diego and bought new tires here, everything seemed fine. But this last visit changed everything. I came in for an oil change, which I had already scheduled and paid for through CarAdvise, as I’ve always done. The staff here didn’t even know how to handle CarAdvise and first tried to charge me the full price directly. On top of that, they suddenly told me my car needed new struts, and the manager (Bryon) wrote the total on a calculator: $1,411. I clearly remember the number because I knew I would have to finance it through Acima Leasing and pay it off within a few months, as I’m a single mom and can’t afford that amount upfront. But when I came back to pick up my car, they presented me with a contract for over $1,700. An extra $300 mysteriously appeared, and when I questioned it, Bryon started yelling at me that “this is not Los Angeles, this is San Diego County, things are different here.” He tried to add the oil change (which is already covered by CarAdvise) and then claimed there were “taxes.” When I refused to sign, he even threatened not to release my car. The way he shouted at me was extremely unprofessional and frankly humiliating, even making comments about where I “came from.” This is not the company I knew in Los Angeles. This is not the service I trusted for years. Instead of treating me like a loyal customer, they tried to trick me with hidden charges, intimidation, and disrespect. Do you want to see how American Tire Depot loses loyal customers? This is exactly how. I will never return to this company again.
kimberly thomas
★★★★★
2 months ago
I have the best experience I've ever had.At a tire shop. Brian helped us so much.I would highly recommend American tire depot.I went to the one in san diego on convoy. Go check them out.You won't regret it!
Samantha Armendariz
★★★★★
4 months ago
I came in to get a set of new tires. When I got there, the tires I had ordered online hadn’t been received yet but Bryon was able to find me other suitable even better tires, that were in stock, for the same affordable price. Bryon also really helped me out by informing me of some concerns about my vehicle and providing service that stayed within my budget to resolve the issues. I’m very happy with the customer service and the outcome. Thanks Bryon! Highly recommend.
Mary Carbajal
★★★★★
2 months ago
I shopped around for tires for my Porsche Taycan. Best price by far. Tires were in stock. Fast service. Good customer service. Talk to Bryon Henry, store manager. He will give you the best price in San Diego.
이수현
★★★★★
5 months ago
This was my first visit, and I had a great experience. The staff was very friendly and professional. They took the time to accurately understand my concerns about my tires and clearly explained the inspection results and what needed to be done. They made sure I was comfortable with everything. I really appreciate the honest and respectful service. Highly recommended.
Kyle Brown
★★★★★
3 months ago
The short story is things didn’t go quite as originally planned during my visit. I’m rating 5 stars based on the fact Service Manager Brian went out of his way to make things right once he realized what was happening. Integrity matters, and Brian has an abundance of it. I will definitely return and recommend this store to all. And, I’m happy with my Nexen AH8s.
Sarah Simpson
★
☆☆☆☆
3 months ago
If I could give this place a 0 star review I would. The men that work here are RUDE! I called to confirm the price for the tires 2 separate times and when we came to the CONFIRMED appt we were told it would be $80 more because the tires were not in stock. DO NOT RECOMMEND GIVING YOUR MONEY TO THIS BUSINESS! If you are the business owner I would suggest hiring honest kind individuals so you can actually maintain a good business! Good luck.
Richard Man
★★★★★
2 months ago
Great prices, great service. Bryon was a pleasure to deal with. Car was ready on time and new tires look (and drive) fantastic. Sorry about the bad grammar. BTW, the location is the best. So many amazing Asian restaurants to choose from!
Daniella Ramirez
★★★★★
3 months ago
I can’t say enough good things about this tire shop. I recently brought my Mercedes in for repairs, and Bryon was incredibly honest and transparent throughout the entire process. He never over-promised results or tried to take advantage of the situation—something I’ve sadly experienced at other shops in the past. The level of integrity and professionalism here is rare. Special thanks to Bryon for the outstanding service. Highly recommend!
lisa hu chen
★★★★★
a month ago
I highly recommend American Tire Depot and would return again and again. I drove over a pothole, popped the front tire and needed a new tire asap. Store Manager Bryon and the service team were amazing! Bryon is super friendly, professional, accommodating and understood that I was in a time crunch. They were able to replace my flat so quickly, I was in and out in a flash. Thank you, Bryon and team!
H C Washington
★★★★★
3 weeks ago
Brian Has EXCELLENT Customer Service Skills. Meaning, he is Intuitive, Quick To Understand and had no trouble taking recommending the right tires for my Dodge Caravan. I told him I was on really tight budget; he even let me drop by close to closing time. Replaced all 4 Tires with an Extended Warranty for Under $500... It's ALL GOOD! For Me. Thanks Brian
Nathan Williams
★★★★★
2 months ago
Angel and his boss were absolutely amazing to work with. They were able to get me in the same day to diagnose a check engine light, which was a huge stress relief. Everyone was incredibly kind, professional, and transparent throughout the entire process. The pricing was more than fair — they helped me out with a great discount on tires, alignment, and the repair, and the overall service quality felt truly high-end without the high-end cost. I couldn’t recommend American Tire more for honest, efficient, and genuinely caring service.
Kiera Henry
★★★★★
5 months ago
Dear Bryon and Team, I just wanted to take a moment to express my heartfelt thanks for the excellent service you provided during my recent visit. Knowing that my family’s vehicle is safe and reliable means a lot to me, especially as a mother. I sincerely appreciate the time you took to explain everything found during my inspection. Your guidance on what requires immediate attention and what can wait was invaluable. It’s a relief to have a reliable shop that prioritizes vehicle safety and customer well-being. Thank you once again for your honesty, friendliness, and dedication. It’s comforting to know I have a trustworthy place to turn to for my vehicle’s needs. Warm regards, Kiera
