Metrix Auto LLC

Caitlin Wade

★★★★★

5 years ago

My family has been going to Harry for years. If there is an issue, we bring it right in and he gets it done. He always is friendly and cheerful when you call and if he misses the call, he calls right back. He tells you exactly what he’s doing and what his recommendation. He doesn’t recommend things that don’t need to be done, and always lets you see what he has done. I would recommend him over anyone else in Ocala

Tyrell Slaughter

★☆☆☆☆

3 years ago

Matrix auto was a place I went to for 4 years. Harry, the primary mechanic started off being honest,caring, and personable type of man. After mentioning I knew a family member of his, I noticed a decline in communication and then eventually, Harry ghosted me. I was told he does this anytime anybody mentions this person. I called numerous times and no answer. I was patient for weeks I couldn't belive the sudden unproffesionalsim. This was also at a time where I really needed help so I will never forget how he did things. Good thing I'm blessed and financially well off so I resorted to the mercedes dealer. People should know the true character of an individual in this type of business. I would be happy to post the call logs.

t slaughter

★★★★★

5 years ago

If you’re looking for a mechanic that’s has integrity, economical, detailed, and personable look no further. Harry is all of the above. Once you receive services from him, you won’t want to go anywhere or to anyone else. 5 years now. Highly recommended.

Steve F

★★★★★

5 years ago

Over the weekend the starter-motor on my 2011 3-series BMW died. I am new to the Ocala area and haven't worked with any mechanics here so I started researching and came across Metrix Auto. The reviews were all very positive and it sounded like they really know their way around a German engine so I gave them a call and spoke with the owner, Harry. He was very friendly and professional. The process of replacing the starter on my particular car is, unfortunately, much more complicated than with most vehicles because of where it is located, requiring the removal of a lot of engine components to get to. Harry immediately knew and described the whole process to me and discussed what would be involved. I took that as a very good sign! I got my car to him that Monday and he gave me a call after lunch the next day telling me my car was done and I could come pick it up! When I got there he showed me all of the parts he had removed as well as the packaging from the new OEM replacement parts he had installed. He even showed me the old oil and air filters he replaced. He took took pictures of the entire process and walked me through everything he had done and answered all my questions. I couldn't be happier with the experience. He gave me a two-year warrantee on the parts and work he did, he told me that if it was ever acting up to bring it in and he would happily take a look for free, he said that if I was ever going on a road trip to bring it by and he would give it a once-over and top off all the fluids, again for free. I couldn't be more impressed with the professionalism, customer service, turnaround time, and pricing. In an age of corporate everything, it is really nice to find a smart, honest, and trustworthy mechanic to work with. He could have really gouged me with the cost but it was very fair and reasonable. I will definitely be using Metrix Auto for all of my auto work from here on out and can't recommend them highly enough.

BEVERLY JOANNE JONES

★★★★★

5 years ago

Outstanding auto mechanics. The owner, Harry, is extremely knowledgeable and has kept my 2012 328i in PERFECT running condition. No more BMW dealers for me. Friendly and always accommodating. Recommend Metrix without hesitation

SB Baker

★★★★★

5 years ago

Harry is the best. I won't let anyone else work on my vehicle from now on, but him. He is very professional and explains everything. He will even show you pictures. I love how honest he is. I feeling as a woman I'm not being cheated out of my money.

Tammy Houle

★★★★★

5 years ago

Harry is an awesome and very respectful mechanic. He always makes sure you are happy with his work and goes above and beyond to help everyone. Definitely recommend Harry for all your vehicle needs.

Mckenzie Jamison

★★★★★

4 years ago

Harry is the best at what he does! Is always up forward and honest about the repair, how much it’s going to cost and always willing to go another route if it helps me out more! Harry truly takes his time with our vehicles, all 4 of our vehicles have went to him and are running phenomenal now!

Alexandria Ehret

★★★★★

5 years ago

I brought my daughter's acura here to be fixed and Harry did an awesome job. I have been a customer for years and Metrix automotive has been my go to mechanic shop! They always get the job done, they are professional and knowledgeable! I highly recommend Metrix automotive!

Lauren

★★★★★

5 years ago

Metrix Auto is a shop I highly recommend even for European vehicles. My expectations were exceeded with the honestly, professionalism, knowledge, and quality of work. This shop is also one of few that will install customer ordered parts which many shops refuse to do. The time and dedication that was spent to properly diagnose my vehicle's issue was highly valuable and was included as part of the overall repair. You can expect this shop to give you the honest opinion even if it is not as profitable to them. That quality is rare. My vehicle was repaired on time, within budget, and well cared for along the way. This will be my Euro shop of choice for all maintenance and repair at an affordable price.

Ralf W. (PC Planet)

★★★★★

5 years ago

We are so happy, that someone recommended Harry to us. We used different mechanics in the Ocala area before, but Harry is the only one that is honest, fair and knows, what he is talking about. So far he has worked on our BMW, but we're going to bring all of our cars to him from now on. We highly recommend Harry @ Metrix Auto!

Lauren Sauceda

★★★★★

3 years ago

This place is amazing Harry knew exactly how to fix my car and didn’t lie or say extra services were needed that were not. He is a genuine very honest good guy and he is awesome at fixing foreign vehicles which is hard to come across in this area! I feel so much safer now that I have Harry to fix my vehicle!!!!

J C-Banana

★★★★★

5 years ago

I first brought my vehicle here to have it scanned due to engine light being on. Harry was very helpful and very knowledgeable about my vehicle. I immediately knew where I would continue to bring my car. It’s there now for a service and check up. I was called promptly with the status of service and notified of needed repairs, options and estimate. Definitely a fair and honest shop to bring your car. I highly recommend seeing Metrix before deciding who you trust under your hood.

Amanda

★★★★★

4 years ago

My boyfriend and his family have been going to Harry for years, so he was recommended to me recently once I had moved to Ocala. I had already heard good things about Harry, but he really went above and beyond my expectations. He gave me a free quote on my car (and gave me a quote that was very reasonable for what he was doing, according to my father who also works with cars), but once he began repairs, there ended up being some other issues and parts that needed to be replaced (due to no fault of Harry's. My car is a 2005 Kia Rio and has quite a few issues). Harry was extremely professional in keeping me updated with thorough explanations of what was going on with my car in a way I would understand as a person who doesn't know much about how cars work. He kept me updated on everything that needed to be done before I could drive the car safely, how the estimated repair time may change, and what parts were needed as well as approximate cost. Despite a 1 day job turning into a 3 day job for him due to complications and needing to order parts, as well as a lot of additional costs in parts coming up, Harry really went out of his way and gave me some major discounts in labor cost just to make sure the final cost of the job was still close to what he estimated it would be. The job only ended up being about $100 over what he had estimated, and he ended up saving me somewhere between $300-$400. My car has been running better than it ever has since. Harry is a very genuine and trustworthy mechanic who will go out of his way to get you the best deal he possibly can. For anyone looking for a knowledgeable and trustworthy mechanic, I could not recommend him more highly. I would give him 10 out of 5 stars if I could.

Elsie T. Orozco

★★★★★

3 years ago

Harry is very knowledgeable and very honest. He always explains everything and looks for the best option. He also keeps the old parts to show you what has been done to the car. We've taken different cars to him and never been disappointed. Great service and very professional. We recommend Metrix Auto 100%.

Maureen Colette

★★★★★

3 years ago

This repair shop is the most professional, dependable and trustworthy shop there is! Metrix has been keeping my 2004 Jaguar running like new for almost 12 years now. Harry always explains the job thoroughly, presents all the options, and seeks out the best prices down to the penny! He takes pictures of the repair as it's being done to show you how it occurs, and keeps the old parts as well to show you when he takes the time to explain the entire repair so you understand what has been done to the car. He is a wonderful, friendly, family guy and no better person to have in your corner when it comes to car repair. 5 stars to Harry and the Metrix team! If you are looking for knowledgeable and trustworthy car repair, call Metrix!

Traci Besant

★★★★★

4 years ago

My parents have gone to Metrix Auto for several years now and have always raved about the service they receive from Harry. My car needed new tires so I thought I would go to Metrix Auto to have them replaced on a trip to visit my parents. What a wonderful experience! Harry saved all the parts that were replaced to show you what was changed and even had photos of the replacements. I definitely would recommend Metrix Auto for all of your auto needs. Harry is very trustworthy, honest and very dependable. I will definitely go back to them! Thanks Harry for everything!