Midas

CHRISTIAN LARA

★★★★★

4 months ago

Came in to repair a wheel after an aftermarket lug nut destroyed the lug, and Midas had me back on the road fast. Sam explained everything clearly, priced it fairly, and made sure the work was done right. His personality truly stands out—welcoming, patient, and genuinely customer-first. An experience that leaves a lasting impression on what great service should feel like. Highly recommend!

P M

★★★★★

10 months ago

Sam and the team at Midas are top-notch! He’s knowledgeable, honest, and always takes the time to explain everything clearly. You can tell he takes pride in his work and runs his shop with real integrity. His whole team does a great job, and the shop is always clean and well-organized. Whether it’s a quick fix or a major repair, I always leave feeling confident and well taken care of.

Colin Walker

★★★★★

5 months ago

I just moved to Dallas and needed to get my state inspection done. I saw this Midas location nearby with excellent reviews and decided to give it a try. I called ahead — they were super friendly — and when I arrived, there was plenty of parking. Jack greeted me right away and promptly got my inspection started. The waiting area is clean and comfortable, with bottled water, coffee, and even a desk to work at. They finished my inspection in under fifteen minutes for less than $20, and even fixed my window for free (it had been stuck for over a year!). Excellent experience from start to finish — friendly, professional, and efficient. I’ll definitely be coming back for all my vehicle maintenance!

Lisa Albrecht

★★★★★

Edited 5 months ago

I had to get new tires and I'm so glad I chose here! They were so kind, professional and had great communication. They were having some issues getting my new tires on, but they were completely honest the whole time. And they did a lot of extra work to get my tires on- without charging extra even though it was definitely not convenient for them. Everyone was apologetic and kind throughout the process, but they honestly made it so easy and were so clear every step of the way it was still a great experience. I will definitely be back for my car needs!

LaTanja Overstreet

★★★★★

2 weeks ago

Absolutely love Sam at Midas!! He’s very personable and a wealth of automobile information. Midas is now my new mechanic shop.

Laurel Battle

★☆☆☆☆

Edited 5 months ago

In October 2023 I had a battery replaced at Midas. Within two days the battery was completely dead, and I had to pay for roadside assistance just to get my car back and forth to their shop. I asked for a refund so I could take my car elsewhere, but they refused and said they had to replace it. I felt stuck and went ahead with the replacement. Fast forward to August 2025, and that replacement battery is already dead as well. Car batteries are expected to last at least 3–5 years, but mine from Midas didn’t even make it 2. When I called, I was told the warranty was only 18 months — which feels very convenient, considering the poor quality of the batteries they sell. This has been an extremely frustrating and costly experience, and I will not be returning to Midas. If you value your time and money, I would strongly suggest going elsewhere. Edit: I reached out to Midas via the requested communication method below on Tuesday 9/16 and have yet to be contacted. Edit: as of 10/7, I still have yet to hear back from this establishment.

Camela Haaksma

★★★★★

8 months ago

Im from out of town and this was the 3rd place I called by Google maps to fix my drive shift not engaging! Truck not drivable. Not only said could look at and probably repair today but helped me get a tow truck company to tow over. Super friendly on the phone and in person!! Highly recommend!!

Kassidy Stines

★★★★★

2 months ago

Sheldon was very kind and transparent about the work they were doing on my car, and I was in a out in less than an hour for some routine maintenance. Great experience!

Michael Ruiz

★★★★★

5 months ago

I had a question about the oil on my car. I called up, and spoke with Jack over the phone and he was more than helpful!! He went out of his way to answer my questions and give me additional information that was very helpful. I would totally recommend this, place great customer service And Jack went above and beyond.

Ada Llanos

★☆☆☆☆

5 months ago

Sadly, we had the worst service we have ever had. We have filed a formal complaint. My husband was treated terrible. He waited almost 2 hours for Jack to tell him he won't service the car or help. My husband, who is disabled, had to drive to another location and company, where he was promptly taken care of with no issue. Whoever this Jack is has no customer service skills.

Adrian Vera

★★★★★

a month ago

The team at Midas @ 6299 E NW Hwy is the best - they treat you like family - they give you the honest truth about your vehicle and deliver by doing the job right the first time!!

Rebecca Jackson

★★★★★

4 months ago

Very pleased with the way Midas has taken care of my auto repair needs. Sam is a great manager and communicates well.

Angelique Sanders

★★★★★

3 months ago

Midas always does a great job inspecting my vehicle and letting me know if anything is wrong with my SUV and car. They are excellent at what they do, professional, and explain everything well!

Alec Meachin

★★★★★

9 months ago

The gentlemen working at Midas were prompt, professional, and fair. I had car trouble the night before, and had just barely made it into the parking lot to park my vehicle with no way to warn them of my arrival. The next morning, i returned to the shop and met Jack, who i specifically owe thanks to for his transparency and professionalism. The diagnosis was straightforward and refreshingly honest. Exceptional, quick service. I had my car back and running the same day! As someone who has worked in and around vehicular maintenance, i was impressed with the entire crew at Midas’ work ethic and transparency in dealing with this matter!

Asia H

★★★★★

a month ago

The guys here are very professional, knowledgeable, and fast. I’ll definitely be back for future car needs.

Louis Freitas

★★★★★

4 months ago

This team and management always takes care of my Tundra. Excellent service and courteous staff makes the difference. Thanks again!

Ahmed Bahgat

★★★★★

a year ago

I came here Tuesday 3pm 03/18/2025 with nail in my tire I spoke to the manager here ( white guy ) he was so helpful and so nice he immediately fix my tire with plugs and make a very good discount for me and he was so quick , the service was amazing and really good I recommend that branch highly recommended. Thank you sir