Mike More Miles

Nick “Sundevils0348”

★★★★★

4 months ago

Bill the manager over here has top notch customer service. I had an issue with a previous service that was done, he took care of it and more to make it right. Thank you again, we will continue to bring our cars here.

Gilbert Cardenas

★★★★★

a year ago

Have been going to Mike's miles for a few years now, always get treated well, great work and decent prices. Thank you very much Wayne and Pedro for taking care of my 6 classic and modern muscle cars.

Rosalia Villanueva

★★★★★

a month ago

The people up front were so helpful and they helped me understand everything I had to get done they were polite and respectful they also got my car in and out in a timely manner I didn't have to wait long for them to finish

John Francimore

★☆☆☆☆

7 months ago

I dropped off my car first thing in the morning. I was the third person in line. I needed an oil change, tire rotation, and a tire sensor replaced. I called after 2 hours and was told they were topping off fluids. I returned to pick up my car 2 hours after that and the car still was not finished. The manager told me he was sorry and could get my car finished in 10 minutes and would replace my tire sensor for free. He did replace the sensor for free, but the sensor still does not work. I will not return to this location.

Steve M

★★★★★

a year ago

Called Mike more miles and schedualed an appointment for a vehicle inspection on my used 2020 Ram 1500 bighorn I just purchased . The mechanic gave it a look over from top to bottom . Left there with a clean bill of mechanical health , buying someone elses vehicle can be questioning on its mechanical conditions and Mikes More Miles eased my worries . Wayne the service manager & Pedro the general manager were very welcoming from the start and throrough explaining and answering all my questions . I was impressed on how organized the shop looked and would not hesitate to give them my automotive concerns to repair any work I need done to my vehicle next time......definitly a 5 star business in my experiance today . Thanks guys you rock .

Deanna Ramos

★☆☆☆☆

7 months ago

Horrible the sale team is horrible first they told it’s going to cost 175 dollars to fix my brakes after the warranty when I get there I get a 375 dollars bill. Then the sale rep inform Me that they broke one of my lug nuts on my tire and then told me that they can’t fix it . They just lost a 10 yrs plus customer . This place is not a gd place to go too anymore they are only there to rip People off . If I was you I won’t go there and spend ur Hard earn money .

ColdAsDice

★★★★★

6 months ago

Great, reasonable prices and amazing service, Covers just about all maintenance needs. Came in for a mirror issue and got air in my tires for no charge!

D watson

★★☆☆☆

9 months ago

A fair rating, I think. The good- They got the job done. The service I got from the big guy(I'm not good with names)on a Friday is the saving factor. The bad- Lack of communication, possible dishonesty. They had me come back the following Monday for "a quick swap" of a part from the initial service. 2 cars ahead of me early that morning, I was advised to drop it off or bring it back at a specific time. I asked about the chances of it getting worked on, due to my own work schedule, and was told 20-30mins. It was not. *2.5 hrs and late to work.* Instead of being upfront with me, Oscar gave a snappy "You have to wait... They're bringing it around" when I asked after an hour if I should call a ride. Why give me an appt. time? Why not just say we're still packed, you might want to drop it off? Why not give me any updates as I'm there waiting, rather than give me false hope repeatedly, when I had to ask? Whatever happened that day is not the type of service that makes a recurring full-paying customer, who still has work recommended from their diagnosis, want to try that again. I understand staffing issues, time management, and customer service. Just communicate with transparency and respect. Thanks again for the service, but Mike's went from 👍 to 👎👎, unfortunately.

Mike M

★★★★★

10 months ago

Last February, I brought my 2013 Ford F150 to have my brakes and rotors replaced. A few weeks ago, late April my brakes started to fail. At that time i had approximately 108k miles. However, from the first time I brought my vehicle in, someone wrote down 51k miles and I was told the warranty had expired due to all the miles driven. When I brought the truck back, it had approximately 111k miles. I said I am the original owner and there is no way possible I put 60k miles in that short of time as I am retired and just use the vehicle for general activities. No road trips just things like grocery shopping, doctor appointments and to the local golf course. Well the good news he believed me, and replaced everything with no charge! I was very pleased with the manager's decision! You have a repeat customer. Mlke

Mike

★☆☆☆☆

9 months ago

I would definitely not go to this place I was there last week. I came in for a simple oil change and this guy drove my car out of the shop leaking oil because he forgot to install the drain plug. Unbelievable how they are still in business the owner has no clue as to what she is doing. I’ve had better service before until the recent management changes.

Eric Murff

★★★★★

6 months ago

Had new tires installed and balanced. The crew did an amazing job and took great care of me and my vehicle!

Frank Callham

★☆☆☆☆

9 months ago

This place blows. I brought my car into mikes more miles today and now there’s an oil leak in my oil pan and there was no leaking I just paid for any leak to be repaired from another shop. (Which was way cheaper) Mikes quote super high. Every time I leave the place there’s something new wrong with the car. They try to upsell their customers every time. I stopped going to them for real repairs but I still went for a simple oil change because I live in walking distance. But not anymore. Their new management sucks. Bring back Pedro! Ryan and all the other guys there are despicable

Rimon Bichara

★☆☆☆☆

4 months ago

Not honest Rich the owner broke up AC system in civic very easy to fix and charge me 1600 dollars and to fix again want 1100 dollars but I didn’t accept that

steven

★☆☆☆☆

11 months ago

No point of setting up an appointment did it a week in advance and by the end of the day my vehicle was still not worked on. Was a simple rewarded job to the exhaust. Oh well will be taking it too another shop across town for a 1/3 of the price they quoted me anyway

Jeffrey Winker

★★★★★

11 months ago

Great place to take your vehicle, I've been going there for years. Always good , nice and polite. Never had a problem and my truck gets all the work done that I need. I've been to several places before in the past and since I went there I haven't been no where else... This post is from my experience, and I'm a happy customer. Have a wonderful day everyone.

Noemi Vallejo

★★★★★

7 months ago

Your manager with the glasses went above and beyond on my services the other day for my oil change. I wish I knew his name, but I can’t remember it. Very nice older man with glasses.

Tony Ruguone

★☆☆☆☆

8 months ago

Absolutely terrible experience from this place! Mike more miles on larking ave in Joliet. Charged me $700.00 to repair my vehicle, had it for 8 days still did not know what was the problem was then recommended to me to take it to the dealership and did not even offer me my reimbursement of $700.00 after all the time I went without a vehicle. What a scam this place is! I would never recommend this rip off place to anyone!