Mike's Service Center

Durenda Driskell

★☆☆☆☆

2 months ago

These guys had my car for three weeks leaving me without a car. I called three times during that time and they called me several times always with an excuse why they weren’t doing anything to it. They just parked it in with the numerous other cars they have parked in front of their shop and hadn’t even moved it during that time. I finally took my car back and took it to another shop and I had it back the same day.

Matthew Hopken

★★★★★

7 months ago

I have been taking my cars to Mike's for over a decade. Our cars are both Domestic and European. The thing I love about working with Wayne and Rod is that they tell me what broke, and needs to done now, and what needs to keep on my radar for future repairs. Quotations are always followed through with to the dollar. When unexpected items are found during the repair that may add to the quotation, I am invited into the shop to examine the reason why. I can't see my life in Kansas City over the years without the transparency and honesty of the team at Mike's. Yes, you are going to wait a few weeks to get an appointment into the shop, and EXCELLENT SERVICE is the reason why. I'm not afraid to wait and pay for workmanship. They are a great automotive repair shop is a jewel of the KC Northland.

Carsen Schreiner

★★★★★

6 months ago

Awesome service, in and out. Communication is 10/10 and the team is extremely thorough and honest. Trust them with my vehicle from here on out! ⭐

E R

★★★★★

a year ago

They were done patching my tire in 10 minutes. I came back on my lunch break - they popped off the spare and quickly positioned my old tire back in place. Grateful for their service!!

Erin

★★★★★

2 years ago

So incredibly fast! Did a walk-in inspection and they got me in right away.

Mason Mae

★☆☆☆☆

a year ago

They charged me $2,200 to fix my AC. I get my car back. AC doesn’t work. When I take it back 2 days later, he made it clear he was being nice by not charging me for a diagnostic again. Although I paid for one plus 2gs 3 days prior. So, they do not check their work at all. Wanted to charge me to have them look at their work, and i left with hot air. Don’t trust them. Oh, they said it’d be another 350$ for a simple fan that “they missed”. Which wasn’t true. Next shop found the issue. For way cheaper.

Joseph M.

★★★★★

a year ago

Stopped in with no appointment to get an OD/OI inspection to register my car. Gentlemen was very friendly, and they got me in with no wait. Garage was full so clearly they have a great reputation - today’s service reflects their reputation and if I ever need a service done will take my car here, thanks again guys!

:Jamar-Matthew :Grant.

★★★★★

9 months ago

I went in to get a vehicle ID OD inspection done was in and out in less than eight minutes so quick I couldn’t finish making a cup of coffee. Excellent service would definitely recommend

Tina Marie

★★★★☆

4 months ago

I've found them to do what they say and tell you exactly what is going on with your vehicle.

Jonathan Mueller

★★★★★

a year ago

I’ve been going to Mikes for a very long time. Had tires put on in an emergency situation. Most places wouldn’t have accommodated me like they did. On top of that they are easy to work with and always priced below what I can find anywhere else.

Mark Owings

★★★☆☆

a year ago

I've had mixed interactions and mixed opinions on Mike's Service Center. I'm not sure if it's who's behind the desk/working in the shop at the time or something else. Sometimes they seem fair and honest, other times like they're trying to make a sale and scam you. As an example, my car has those bothersome headlights where you have to go up through a hatch in the fenderwell, open a small soda can sized cap, then pull the light out. Problem is I have huge hands that make it difficult for me to change them. So once I went to them, new bulb in hand and asked them if they could change it for me, even told them I was willing to give them some money to do it. The young kid went out to my car and quickly changed it within a couple of minutes. I asked him what he wanted for it and he replied, "nothing, have a nice day!" Now I'm not saying it should always be that way. I would have been willing to pay upwards of $20.00 for those two minutes of time. But he did it for free and that made me want to come back later with more business for them. And I have, since then, gone back and had things done to more of my vehicles as well as recommending them to family and friends, and they have gone there too. However the last time I went there for another headlight on the exact same car, new bulb in hand just as before, I got a completely different reaction that has made me second guess my business there. Once again, I was willing to pay some money for the two minutes of time it would have taken again. This time I got an older gentleman who informed me that it would be $120.00 for a diagnostic before they could change the headlight. After informing him I was sure it was just the headlight and the humorous problem was really just my massive hands and I was willing to give them some money to just put the bulb in he said there was nothing else they could do if I didn't want the diagnostic and I left. Later I got a friend to do it for me and yes, it was just the headlight and in no need of a full diagnostic. There have been other things done to my vehicles and friends and family's vehicles that have made me question them, but that is the most direct example I could give. Maybe it's who you talk to there, maybe it's who you are, or maybe it's just the time of day, week, or month.

Wegene Burayu

★★★★★

a year ago

Mike's Service Center is known for excellent customer service, fair pricing, and reliable repairs. Their skilled technicians ensure quick and efficient work, making them a trusted choice for vehicle maintenance.

Pete Kruger

★★★★★

2 years ago

Been using Mike's for about a year now. Driving an almost 200k-mile vehicle, things break. They're always honest and efficient, only fixing what needs to be fixed. I also don't have the luxury of dropping my vehicle all day for a simple oil change, started using them because they offer appointments, haven't looked back since. As another reviewer said - no frills, just great service. Thanks Wayne, Rob and the entire crew!

Patricia

★★★★★

6 months ago

Thank you Wayne, Rob, and staff, for excellent service. Highly recommended

Troy Cox

★★★★★

9 months ago

This place is awesome. The owner, Rob, is very helpful, and they have the best prices in the KC area. Good honest people.

Karissa Shores

★★★★★

3 years ago

I have been taking my car to Mike’s for several years. They are a FANTASTIC full service center. They are honest, up front, and willing to take the time to explain the services they recommend. Their prices are the best in town and the service is outstanding. I will definitely continue to use them indefinitely! I HIGHLY recommend choosing Mike’s for all your vehicle service needs!!

Aaron Coates

★★★★★

a year ago

These guys are awesome they got me in right on time at my scheduled appointment and got me out as quick as possible they did a good thorough inspection I'd recommend this place to anybody