Mission Bay Automotive

Rhett m

★☆☆☆☆

9 months ago

Got flat out ripped off by this place. They charged me $643.85 for a $100 gates timing belt kit. Then $738.40 for labor. Shame on me for not catching that. Less than 30,000 miles later, the water pump is leaking, and the idler pulley is groaning. They also stripped out the motor mount in the process. They also charged me $142 for a “full vehicle inspection,” but didn’t bother pulling off the rear wheels. It’s hard to find an honest shop, you’re better off looking elsewhere.

Ian Herculson

★★★★★

a year ago

Took my sti here for new timing components and head gasket and they were professional, communicative, and thorough. Every request was met and they were friendly the entire time. They did not try to upsell me and asked before performing any service. Their recommendations were backed up with photo evidence and the turnaround time was as expected.

Stephanie S

★☆☆☆☆

2 years ago

My mother had her vehicle misdiagnosed and once we paid to have an extra part replaced they mentioned that the compressor was the reason and that it was 1200 to replace. On the way home from the shop the belt popped off. When I called to let them know they had no remorse they said "we can put it back on for you but it's going to keep coming back off" would have been nice to know before having it replaced. When bringing it in to have the serpentine belt replaced we let them know that the compressor was not working and that the AC had not been on for a while. But instead of letting us know that the compressor was the reason for the belt popping off they said that the reason the belt came off was because the tensioner was bad so of course we had to replace the tensioner and the belt. More $. Whatever they can do to turn a profit.

Tony Dusenberry

★★★★★

7 years ago

Honest and friendly. These guys go out the way to make sure you don’t spend more than necessary to get your vehicle bake in good working order. They have stood behind there work and save us money on both our personal and business vehicles. We recommend to all of our family and friends!

Martin Brazil

★☆☆☆☆

3 years ago

Took my van to have a simple oli change and they overflow with oil. See picture. Took back so they could fix it and the guys told me they will not help me. I paid $170 for the oli chain they should be wiling to fix it their mistake.

Mariana Santos

★☆☆☆☆

2 years ago

they broke my car more to make me spend more money to fix it! Marcos is a bad manager and he is not responsible and reliable

Jeannie Bradshaw

★★★★★

3 years ago

We were from out of town and ended up going to Mission Bay because of their excellent review rating. We also want to add our high praises for this mechanic shop and for Marcus. If we could give it a higher rating then 5 we would. They worked with us, our unique situation, and all of it in a timely manner. They made the necessary repairs, were honest about needed to be done, and got us on our way. I highly recommend this shop and want to thank Marcus publicly for all his help and kindness!

Perla T.

★★★★★

3 years ago

Great customer service! Marcos helped me with one of my back lights and checked my oil levels per request. He told me that the levels were good and I loved his honesty. Other places could have lied to change the oil and charge for that. I will definitely come back for an oil change next time and use their services again. Thank you!

Ryan Sawtelle

★★★★★

3 years ago

I called Mission Bay Auto to ask about bringing my car in for a brake service. They told me they weren’t busy and to head over and they could take me right away. They did the assessment, told me they’d call me within the hour (which they did) and gave me options to fix to my brakes. Once we decided on what I wanted to do, they got right to work and fixed my brakes same day. All within a 4-5 hour window of me calling. Highly recommend. Amazing experience!

Erich Villwock

★★★★★

a year ago

Everytime I come here I get great service. Year after year, mission Bay automotive consistently delivers quality, timely service, and at a competitive price. Look no further!

John MacDonald

★★★★★

Edited 4 years ago

I have been coming to Mission Bay Automotive for over 30 years and, once again, they did not disappoint. Mike at the front desk and the mechanics are first rate. I had to replace a catalytic converter & replace the brakes & they went way out of their way to insure that it was a smooth operation. Troy, Mike, and all the other mechanics working there are as honest as the day is long...a rarity in this day...and they will always treat you fairly and like family. To not use them as your auto repair service could well be one of the worse mistakes you could make. If they say that you need or don't need any auto repair service, then you can feel safe taking it to the bank.

Jonathan (Jonathan.modern)

★★★★★

7 years ago

Mission Bay Automotive came highly recommended by a friend. Very highly. I spoke to a couple customers who also felt the same way. My experience was the same. Mike and his team work hard to provide great service and honest opinions and really take care of you like a business should. Highly recommend.

georgia handleman

★★★★★

3 years ago

These guys are the real deal. I have a 1988 Chevy K5 Blazer that needed quite a bit of work done. I called around to about five different mechanics before I found one that was comfortable working on my older vehicle. Chris was super responsive and transparent throughout the whole process. One of the things I've been trying to get fixed for literal years is a mystery coolant leak that four other mechanics couldn't locate. MBA automotive figured it out right away and I'm happy to say I haven't had to add coolant to my vehicle since I got it back! Honesty and transparency are so hard to find in a mechanic these days, so I can't recommend these guys enough.

Patrick Elmore

★★★★★

8 years ago

Mission Bay Automotive - What can I say, Troy, Mike and Hector are rock stars!!! I have been coming here for over 25 years. It started out as the recommendation from a friend. I was having an issue with my new 1990 Nissan truck stalling and the Dealer said it was a computer issue and that it would be about $2500. I was maybe 21 and did not have that kind of money. So I took it to Mission Bay Automotive and Troy (the owner) drove it and told me it was not a computer issue since it was too sporadic, but that any number of things could be the cause, and he would have to investigate a bit more. He said, let's start small and work our way up. In about 30 min he called me - it was spark-plug wires. So I had him check out the rest of the truck just to be safe. $60, that was my bill!! He could have made something up and charged me through the nose but that is not the guy he is. Needless to say I have been going here ever since. I have also referred countess people over the years and they have never looked back. They are honest, fast and always go out of their way to serve their customers. I love those guys. P.

Lindsay Beckett

★★★★★

2 years ago

MBA took care of us quickly and efficiently. We had to get on the road asap and our van needed a new starter. They got us in right away, got a starter over to the shop immediately and had us back on the road in less than 2 hours. 10/10 service.

Holly Betros

★★★★★

8 years ago

I've used Mission Bay Automotive 4-5 times during the last six years and am always impressed! They’re the only place I go for repair work. Here are some of the reasons: -\tThe staff is polite, friendly, and knowledgeable. They are patient and helpful explaining the issue and repair process to someone who knows nothing about cars. -\tThey’re transparent about their pricing and the pricing is fair. Several times they didn’t even charge me for a quick little fix, like removing a rattling scrap of metal from the underside of my car. -\tThey complete work when promised and stay in communication with me regarding their progress Thank you for great service!!!!!

Jacob Adams

★☆☆☆☆

3 years ago

Both times I’ve been here have been poor experiences. Both were diagnostic issues, the first time the issue ended up being fixed by a different shop after this place failed to fix it completely. This recent time was just a diagnostic check after having some engine issues. I was told by the shop that my issue was far more severe than it was. Once I got it home on a jack for myself it took w 3-4 hours to fix, and was completely inaccurate to what I was told. The check itself took less than 10 minutes and I was charged $150 for an incorrect diagnostic. They’ll take advantage of you or fail to fix your problem, don’t go here