About Business
Residents of Concord, NC, Concord have long trusted Modern Nissan of Concord - Service for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto tune up service, Car inspection station or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.7/5 rating with 61 reviews. Throughout Concord, and particularly in Concord, NC, Modern Nissan of Concord - Service is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Modern Nissan of Concord - Service for any Car Repair inquiries or to schedule a visit to their Concord, NC facility.
Google Reviews
Delton Jolly
★★★★★
8 months ago
I am always greeted by a representative who makes me feel comfortable about putting my auto in their care. Once my auto is taken to the area for maintenance I am kept informed about what , if anything additional is needed to put my auto in its proper operating condition. Everyone in the maintenance department shows nothing but respect.
Lahraine B
★★★★★
2 months ago
I brought my vehicle in for its yearly inspection. Customer service from Mr. Monte was great as usual and service fast!!!
Annice Wiles
★★★★★
6 months ago
This was my first visit to Modern Nissan. It proved to be a very good experience, and I will definitely use their services in the future.Particularly, Jordan Gooding, the Service Rep was excellent. I would recommend this dealership.
Daniel Vanatta
★★★★★
7 months ago
It was disappointing that some Rogues shown online as "in stock" in Concord were not there when we arrived at the dealer. This may have been do to high demand for the remaing '25 models. Still, Modern's team did a great job of scanning their large inventory and we are very pleased with the two new Rogues we purchased. We're long-terms customers of this dealership and their sales, service and finance teams respected our loyalty and worked very hard to make this possible. Thank you Modern Nissan Concord!
Masterpj Wilson
★★★★★
8 months ago
Bought my last two vehicles from this Dealership and have my vehicles serviced at the same location regularly. Their sales and service are exceptional and I would highly recommend both areas to anyone interested in a quality vehicle at a fair price. Great service experience at the Service Department.
Sreejith Sreedharan
★★★★★
9 months ago
Knowledgeable and friendly service advisors that know what’s needed to be done. Very punctual and keep me upto date on all work done. I have had my car done with everyone at some point (Bobby, Jordan, Mike, Arturo, etc), and they all offer exceptional service. A clean waiting area with all required amenities makes waiting for the car while it’s being worked upon much easier. They take my car through a complimentary car wash and comes cleaner than when it went in. The multi-point inspection every time puts my mind at ease. Would highly recommend them.
Jean-Claude Rainey
★★★★★
6 months ago
I took my 23 Rogue in to have my engine replaced. I was passed my warranty with Nissan. I did have a warranty with another company. The 3rd party "warranty company" was not interested in paying for the repairs. Negotiations went on for 3 weeks. Service Rep "Heath" got it done. He kept me informed of the situation. I'm now driving my Rogue again. All around, it feels and performs like a new vehicle.
Julie Mabini
★★★★★
2 months ago
The staff is friendly and helpful, making it easy to schedule quick in and out. The service is fantastic.
Bryanna Sabat
★★★★★
7 months ago
Bobby Monte was very helpful and friendly. I like the video description of my car to show proof and just to know what's going on with my car. It's something I haven't seen at any other Nissan dealership and I've been servicing my car at different Nissan dealerships since 2020. I definitely will be bringing my car back to get further services because I feel like this is a more genuine/honest service center and the prices are reasonable. I can't express how much of a relief my experience was compared to other Nissan dealerships in the area.
Brian Nelson
★★★★★
7 months ago
My Rogue needed basic maintenance - Oil change & tire rotation. I also mentioned a minor battery charge issue. Bobby Monte was my service advisor. Minutes after checking my Rogue in, I received a text noting that the service process had begun. Later, the technician sent me a video explanation of his work and inspection of the vehicle, along with recommendations for future service. (This is helpful for my planning). I replied to the video, asking for paperwork documentation about the battery issue, and Bobby Monte (service advisor) responded immediately. At pick-up, Bobby walked me through all that was done and the recommendations for future visits. When I got to my Rogue, I discovered that they had even washed it for free! This is the kind of service I regularly receive at Modern Nissan of Concord. They are exceptional. This is why both my Rogue and my Altima have only been serviced by the dealer. Great work!
Austin Llewellyn
★★★★★
3 months ago
Mike is the best service advisor in the industry! Take it from someone who has been in the industry. Alll of the staff are great, kind, courteous, prompt and thorough!!!
Sadia Vanager
★★★★★
Edited 3 weeks ago
Robert was amazing! He was very communicative with me before, during and at the end of my visit.
Zaneta Wagner
★★★★★
3 months ago
Go see Art & Bobby for all your service needs. They both are very knowledgeable and go the extra mile every time I come in. My questions are always answered and I am given the truth rather pushed.
Derrick Franklin
★★★★★
2 months ago
They are an excellent dealership and I just got my 3rd car from them with Doug being my agent every time and he's a god sent and making magic happen
Brandon Custer
★★★★★
3 weeks ago
Fast service compared to other dealerships. Everyone was very polite and professional with great communication.
Laurie Newell
★★★★★
3 months ago
Always use Heath Culp as my service person, he always makes sure to listen to whatever I need done, he goes out of his way to provide excellent customer service. Very friendly and courteous
Joan Passantino
★★★★★
a month ago
Excellent customer service. I’ve deal with Heath and has always made sure the car has been taken care of. Always answers any questions I may have. He is an asset to the team.
Tamara Shorts
★★★★★
5 months ago
Modern Nissan of Concord is my car's new "Forever Home". My service advisor, Michael Redwine, was the best! I got an oil change and a tune up. I didn't feel pressured to do anything else. They even washed my car for me. I was very pleased. It was actually the best customer service that I've ever received from ANY dealership.
Daniel Hibbett
★★★★★
11 months ago
They were respectful, very friendly, reasonable, and willing to work with me. Best of all, they weren’t pushy. They were able to get me exactly what I wanted within my budget—and even secured the car in the color I wanted, despite it not being available on the lot at the time. All of this was done the same day.
Ashley Katherine
★★★★★
a month ago
This is my favorite location. The staff is so nice, helpful and welcoming. My appointments are always prompt, fast and efficient. I always leave super satisfied and confident that my car is in perfect condition and it was well taken care of. I like that they send a link to monitor the work they do while they’re working on your car. Arturo Rodriguez, thank you for your assistance!
